Cell Phone, iPhone & iPad Repair Waterloo | Mobile Klinik Conestoga Mall

iPhone screen replacements starting from $0 with activation3. Learn More.

Mobile Klinik Conestoga Mall

550 King St. N.
Waterloo, ON N2L 5W6

Store Hours

Hours may differ during the holiday period. Please call our store to confirm the hours!

Monday 10:00 am – 9:00 pm
Tuesday 10:00 am – 9:00 pm
Wednesday 10:00 am – 9:00 pm
Thursday 10:00 am – 9:00 pm
Friday 10:00 am – 9:00 pm
Saturday 10:00 am – 6:00 pm
Sunday 11:00 am – 5:00 pm

Still qualify for your 1 year warranty? This location is authorized for in-warranty repairs.

  • Apple Independent Repairs Authorization Icon
  • In-Warranty Samsung Repairs Authorization Icon

wise Certified Logo

This location is a WISE Authorized Service Provider

WISE stands for Wireless Industry Service Excellence. It is the industry recognized standard for retailers and technicians performing phone repair.

Like-new Phones

Certified Pre-Owned Phones

Accessories

Accessories

Device Repair

Device Repair

Sell A Phone

Sell A Phone

Need to get connected? We can help you get started with one of these carrier partners at this location:

Telus Logo Koodo Logo Public Mobile Logo

Mobile Klinik Conestoga Mall

Special Offers

Save up to $250

Cracked Phone Screen

In-store exclusive

Repair, activate and save!

For a limited time, activate an eligible phone plan and get up to $250 towards any repair.1

Gift with purchase

Motorola smartwatch, Samsung Buds FE, Samsung Tab A7 Lite

In-store exclusive

Activate now and get a free gift with purchase.

Activate on an eligible plan and get your choice of a free gift with purchase. Choose from earbuds, smartwatches and more!2

iPhone sale!

iPhone 12 and iPhone 13

In-store exclusive. Eligible for gift with purchase.

Finance and save on select iPhones.

Save up to 50% on select iPhone 12 and 13 series phones when you finance over 24 months.3

CPO sale

Iphone 13

In-store exclusive

Save up to $200.

Get up to $200 in credits towards the purchase of a select certified pre-owned phone when you activate an eligible two-year plan.4

Save 50%

Cellairis Bundle Red

In-store & online offer

Buy, activate and save!

Buy and or activate a phone on an eligible phone line and save 50% off a Protection bundle+.5

Samsung sale!

Samsung Galaxy S22 and Samsung Galaxy S23

In-store exclusive. Eligible for free gift with purchase.

Finance and save on select Samsung phones.

Save 50% per month on all certified pre-owned Samsung Galaxy S21 or S22 models when you finance over 24 months*.6

an iphone with cracked screen

Repair, active and save

For a limited time, activate an eligible phone plan and get up to $250 towards any repair.*

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Expertise

Apple, Samsung and Google certified, you can trust our expert technicians with your device and privacy.

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Quality

Our phones undergo a 64-point inspection to ensure they function like new. Plus, they’re backed by a 1-year warranty*.

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Customer Experience

Visit one 150+ locations across Canada to shop phones in-store, get advice from our expert technicians, and more.

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Sustainability

Buying a certified pre-owned keeps phones out of landfills and produces less carbon emissions vs. buying new.

View special offers

What Our Customers Are Saying

5 stars

Rated 4.8/5 with 399+ reviews.
Read our reviews on Google

Don't Suffer With a Broken Device Any Longer

It appears problems always happen to our smart devices when we least expect it – and often when we need them the most. Whenever that happens, turn to Mobile Klinik for help! Our team at the Conestoga Mall in Waterloo is here to assist you with any issues you may have with your phone or tablet, whether a cracked screen, damaged headphone or charging ports, a damaged battery or even a frozen screen.

Read more

Dedicated Service from Experienced Technicians

How does it work? You don’t need to book an appointment. Drop-ins are always welcome, and for most common issues, repairs can be completed while you wait, often within 60 minutes or less. Just visit us at your earliest convenience and we’ll diagnose the problem for free and give you a quote for the repair before we begin. Whether you have an iPhone, Samsung, Motorola, HTC, Huawei or LG – we have all the premium tools and equipment in-store to service almost all major brands.

From sensitive data to sentimental photos to important contacts – we get how stressful it can be when your phone or tablet experiences a problem or sustains damage from a sudden slip and fall. Losing everything that’s stored away on your phone or tablet is a big deal. That’s why we work diligently with every device to keep your data safe and accessible. Rest assured, if there’s a solution, we’ll find it.

Service Beyond Repairs

our selection of Certified Pre-Owned devices. All refurbished devices have been restored and rigorously tested to ensure they look and operate like new. So if you need to replace or upgrade your existing device, you can get a gently used phone for an incredibly low price – an ideal option for budget-savvy shoppers who don’t want to fork out a large sum of money for a brand new phone.

photo of a mobile klinik store front

*Activation must be on a two-year TELUS Easy Payment or Koodo Tab Plus termn. Repair must occur in the same transaction as the activation. Available at participating locations. Offer is stackable with other in market offers except the Apple $0 phone screen replacement offer.

1. Activation must be on a two-year TELUS Easy Payment or Koodo Tab Plus term. Subject to approved credit with a 24-month TELUS Easy PaymentⓇ agreement (0% APR) on any in-market plan with data and voice included. TELUS Easy PaymentⓇ balance will be repaid over a 24 month period via equal monthly payments. Payment of any outstanding TELUS Easy PaymentⓇ balance, subject to applicable adjustments, is due upon termination, or account transfer. Applicable taxes are calculated based on the total no term price less any device discounts and must be paid in full at the time of purchase. If you cancel your service or if Koodo terminates the Agreement in accordance with the Service Terms, any Tab balance plus the Tab Bonus balance (subject to any applicable adjustments) becomes due and payable. All other charges owing to Koodo for use of the service will remain due upon the termination of this Agreement. The remaining Tab balance and Tab Bonus balance will be calculated based on an equal monthly reduction over a 24-month period. Repair must occur in the same transaction as the activation. Available at participating locations. Offer is stackable with other in market offers except the Apple $0 phone screen replacement offer.

2. Offer expires September 9, 2024. Activation must be on a two-year TELUS or Koodo plan. Customer can select either: Samsung Galaxy Buds FE, Moto Watch 70, Snap 4 Luxe, Studio Audio A1 Pro ANC Wireless Earbuds, Studio Audio N2 Pro Wireless Earbuds, AXS 3-in-1 Foldable Portable Wireless Charger, LBT Magnetic Charging Desktop Folding Stand or LBT Bluetooth Speaker and Magnetic Wireless charger for $0 for a limited time when you activate you purchase a certified pre-owned device at Mobile Klinik on a two-year TELUS Easy Payment or Koodo Tab Plus term. Customer can apply our $100 in-store credit towards the cost of any of the above products. . Subject to in store availability while quantities last. Offer subject to change without notice. $100 credit applicable upon activating a device with mobility service at Mobile Klinik. $100 credit must be used at the time of transaction. Credit may be applied to accessories, certified pre-owned phone, or a repair. Offer not redeemable for cash or a cash equivalent.

3. Regular finance price based on iPhone 12 64GB Good conditon $4/mo compared to sale price of $2/mo. Only at Mobile Klinik with a two-year TELUS Easy Payment plan or with the Koodo Tab. Subject to approved credit with a 24-month TELUS Easy PaymentⓇ agreement (0% APR) on any in-market plan with data and voice included. TELUS Easy PaymentⓇ balance will be repaid over a 24 month period via equal monthly payments. Payment of any outstanding TELUS Easy PaymentⓇ balance, subject to applicable adjustments, is due upon termination, or account transfer. Applicable taxes are calculated based on the total no term price less any device discounts and must be paid in full at the time of purchase. If you cancel your service or if Koodo terminates the Agreement in accordance with the Service Terms, any Tab balance plus the Tab Bonus balance (subject to any applicable adjustments) becomes due and payable. All other charges owing to Koodo for use of the service will remain due upon the termination of this Agreement. The remaining Tab balance and Tab Bonus balance will be calculated based on an equal monthly reduction over a 24-month period.

4. Offer includes a $100 credit when customers purchase a certified pre- owned phone with a sale price of $600 or higher, as well as a $100 credit when customers activate on a 2 year TELUS or Koodo plan. Limited time offer while supplies last.

5. While quantities last. On a two-year TELUS Easy Payment or Koodo Tab Plus term. Subject to approved credit. Taxes due monthly. Subject to approved credit with a 24-month TELUS Easy PaymentⓇ agreement (0% APR) on any in-market plan with data and voice included. TELUS Easy PaymentⓇ balance will be repaid over a 24 month period via equal monthly payments. Payment of any outstanding TELUS Easy PaymentⓇ balance, subject to applicable adjustments, is due upon termination, or account transfer. Applicable taxes are calculated based on the total no term price less any device discounts and must be paid in full at the time of purchase. If you cancel your service or if Koodo terminates the Agreement in accordance with the Service Terms, any Tab balance plus the Tab Bonus balance (subject to any applicable adjustments) becomes due and payable. All other charges owing to Koodo for use of the service will remain due upon the termination of this Agreement. The remaining Tab balance and Tab Bonus balance will be calculated based on an equal monthly reduction over a 24-month period. While quantities last. Offer subject to change. . Taxes calculated based on the original purchase price before any credits are applied. Protection Pro available on select phone models.

6. Regular finance price based on Samsung Galaxy S21 FE 256GB Good conditon $12/mo compared to sale price of $6/mo. Only at Mobile Klinik with a two-year TELUS Easy Payment plan or with the Koodo Tab. Offer subject to change and approved credit.