Introducing Pick-Up
& Drop-Off Service

During these uncertain times having working mobile devices is critical. Not only to communicate with colleagues, friends and family, but also to access information and emergency services. Accidents happen, but we are here to help. Some of our retail locations remain open, but for those of you who can’t get into one of our stores, we have a solution to get your device serviced and stay in touch.

We'll Pick-Up Your Device For Repair

Effective immediately we will arrange to pick-up your device for repair and we will get it back to you as quickly as possible. We will do our best and we thank you for your patience and understanding during this time.

How Pick-Up & Drop-Off Works

Talk to one of our expert technicians by phone, email or live online chat and get a repair quote

Prepare your device to be picked up and repaired – we will provide you a waybill for shipping. Click here for instructions to prepare your device.

Give us the device, following the instructions we provided

Once we receive it a full diagnosis will be completed and we will let you know if any additional work is required

You approve the quote, we will complete the repair and contact you for payment

Your device will be shipped back to you and we will send you a tracking number

Need More Details?

Preparing Your Device Instructions Frequently Asked Questions

Get Started

Contact us today to get your important devices fixed.

1-866-210-1070 1-866-210-1070

Phone support available

Monday-Friday: 11:00am – 10:00pm EST
Saturday: 11:00am – 9:00pm EST
Sunday: 11:00am – 8:00pm EST

Use Online Chat Use Online Chat

Online chat support available

Monday-Sunday: 8:30 am – 11:59pm EST

Use Online Form Use Online Form

This form is available 24/7

Our expert techs will be in touch within 24 hours after form submission with further details.