Mobile Klinik Conestoga Mall

550 King St. N.
Waterloo, ON N2L 5W6

conestoga@mobileklinik.ca

(519) 885-1919

Store Hours

Monday 10:00 am – 9:00 pm
Tuesday 10:00 am – 9:00 pm
Wednesday 10:00 am – 9:00 pm
Thursday 10:00 am – 9:00 pm
Friday 10:00 am – 9:00 pm
Saturday 10:00 am – 6:00 pm
Sunday 11:00 am – 5:00 pm

Still qualify for your 1 year warranty? This location is authorized for in-warranty repairs.

This location is a WISE Authorized Service Provider

WISE stands for Wireless Industry Service Excellence. It is the industry recognized standard for retailers and technicians performing phone repair.

Certified Pre-Owned Phones

Accessories

Device Repair

Sell A Phone

Need to get connected? We can help you get started with one of these carrier partners at this location:

Mobile Klinik Conestoga Mall

Special Offers

Free

In-store exclusive

Free phone check-up.

Freshen up your phone this spring. Get a free phone check-up in-store today.¹ In less than 5 mins our experts will perform:

battery health assessment
screen test
screen cleaning

Get a quote

Save $100

In-store exclusive

Save $100 off any repair.

Activate a phone and get $100 off any repair.²

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Gift with purchase

In-store exclusive

Samsung Tab A7 lite gift with purchase.

Bundle an eligible phone plan with Koodo Internet and get a free Samsung Tab A7 lite. Available at select locations only.³

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In-store exclusive

Apple Screen replacement starting from $0 with activation.

Activate a phone plan and get an Apple screen replacement starting at $0.⁴

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Gift with purchase

In-store & online offer

Protecton Bundle+ gift with purchase.

Buy and or activate an iPhone 12 or 13 on an eligible plan and get a free Protection Bundle+.⁵ Includes: phone case, glass screen protector and 2 years of unlimited $0 screen repairs

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Gift with purchase

In-store & online offer

Samsung Buds gift with purchase.

Buy and activate a certified pre-owned phone and get a pair of free Samsung Buds FE (valued at $139.99).⁶

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Get a free phone check-up in-store today

Visit a store today or book an appointment to secure a time in advance. Our expert technicians will perform a battery health assessment, screen test and screen cleaning.^*

Book an appointment Learn more

Expertise

Apple, Samsung and Google certified, you can trust our expert technicians with your device and privacy.

Quality

Our phones undergo a 64-point inspection to ensure they function like new. Plus, they’re backed by a 1-year warranty*.

Customer Experience

Visit one 150+ locations across Canada to shop phones in-store, get advice from our expert technicians, and more.

Sustainability

Buying a certified pre-owned keeps phones out of landfills and produces less carbon emissions vs. buying new.

What can we fix for you?

iPhone Repair

Diagnosing issues and fixing them is our forte, meaning we make iPhone repair easy.

Samsung Repair

From a cracked screen to a dead battery, we’ve got you covered for all your Samsung device repairs.

Google Repair

Pixel problems? We can solve them with our Google repair service.

iPad Repair

Trust our iPad repair technicians to keep your device functioning at its best.

Tablet Repair

In need of a tablet repair? Our technicians will get your device fixed in no time.

Cell Phone Repair

With high-quality parts and expert staff, any cell phone repair is possible at Mobile Klinik.

View special offers

Brands we are proud to service, buy, and sell

google

huawei

What Our Customers Are Saying

Rated 4.8/5 with 399+ reviews.
Read our reviews on Google

Don't Suffer With a Broken Device Any Longer

It appears problems always happen to our smart devices when we least expect it – and often when we need them the most. Whenever that happens, turn to Mobile Klinik for help! Our team at the Conestoga Mall in Waterloo is here to assist you with any issues you may have with your phone or tablet, whether a cracked screen, damaged headphone or charging ports, a damaged battery or even a frozen screen.

Dedicated Service from Experienced Technicians

How does it work? You don’t need to book an appointment. Drop-ins are always welcome, and for most common issues, repairs can be completed while you wait, often within 60 minutes or less. Just visit us at your earliest convenience and we’ll diagnose the problem for free and give you a quote for the repair before we begin. Whether you have an iPhone, Samsung, Motorola, HTC, Huawei or LG – we have all the premium tools and equipment in-store to service almost all major brands.

From sensitive data to sentimental photos to important contacts – we get how stressful it can be when your phone or tablet experiences a problem or sustains damage from a sudden slip and fall. Losing everything that’s stored away on your phone or tablet is a big deal. That’s why we work diligently with every device to keep your data safe and accessible. Rest assured, if there’s a solution, we’ll find it.

Service Beyond Repairs

our selection of Certified Pre-Owned devices. All refurbished devices have been restored and rigorously tested to ensure they look and operate like new. So if you need to replace or upgrade your existing device, you can get a gently used phone for an incredibly low price – an ideal option for budget-savvy shoppers who don’t want to fork out a large sum of money for a brand new phone.

ViewHide terms and conditions

^*In-person phone check-up includes a battery health check, charging, microphone speaker, sensor and screen tests. At participating Mobile Klinik stores only. If any repairs are recommended after the in-store inspection and diagnosis, a store representative will review the cost with you and obtain your consent before proceeding with the repair.

1. In-person phone check-up includes a battery health check, charging, microphone speaker, sensor and screen tests. At participating Mobile Klinik stores only. If any repairs are recommended after the in-store inspection and diagnosis, a store representative will review the cost with you and obtain your consent before proceeding with the repair.

2. Available at participating locations. Offer is stackable with other in market offers except the Apple $0 phone screen replacement offer.

3. Current as of June 1, 2024. Offer subject to change or withdraw without notice. Available to new customers who activate a TELUS or Koodo mobility plan, and a Koodo Internet plan in the same transaction. Offer includes Samsung Tab A7 lite. Current MSRP is $119. Offer available for new activations and consumer accounts only. Offer valid from June 1, 2024 while quantities last. Limited quantities available at participating locations. Offer cannot be combined with other promotional codes or other bundle offers running at the same time in market. Offer is non-transferable and is not valid for cash or a cash equivalent. Samsung Tab A7 lite includes 1 year warranty.

4. Not stackable with another activation promo. Not applicable to Apple OEM screen replacement. For iPhone and iPad digitizer/screen replacement single or combo bundle over $250, customer will pay for the difference.

5. While quantities last. On a two-year TELUS Easy Payment or Koodo Tab Plus term. Subject to approved credit. Taxes due monthly. While quantities last. Offer subject to change. Taxes calculated based on the original purchase price before any credits are applied. Offer excludes iPhone 12 mini & iPhone 13 mini. Protection Pro available on select phone models.

6. On sale for $99.99 for a limited time (reg. $139.99). Offer expires June 30, 2024. Customer can get the Samsung Buds FE for $0 for a limited time when you purchase a certified pre-owned device at Mobile Klinik on a two-year TELUS Easy Payment or Koodo Tab Plus term you receive and apply our $100 in-store credit towards the cost of the Buds. Taxes extra and are applied on the original cost of the Buds before store credit is applied. Subject to in store availability while quantities last. Offer subject to change without notice. $100 credit applicable upon financing and activating a device with mobility service at Mobile Klinik. $100 credit must be used at the time of transaction. Credit may be applied to accessories, purchase of certified pre-owned phone, or a repair. Offer not redeemable for cash or a cash equivalent.