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Bring your device to a store
We confirm value & wipe your device
You get paid
Have old smartphones or tablets sitting in a drawer? Recently upgraded and don’t need your old phone? Turn your old devices into cash at Mobile Klinik.
Bring your old device to any of our locations across the country to have it evaluated by our expert technicians. We’ll use our leading-edge marketplace software to determine the true value of your device. We can safely transfer your data to a new device or USB before properly wiping your old one, to protect your privacy. We perform a certified wipe to remove all your personal information off your device to ensure your confidential content and data remains private. Then we give you its full value on a convenient, prepaid Visa card that can be used anywhere Visa is accepted.
There’s no mail time, no waiting period, and no requirement to purchase anything at Mobile Klinik. It’s just that fast and easy!
Frequently asked questions
A number of factors go into determining the value of your device including the condition of your device, any required repairs, as well as demand for resale for that particular device, capacity and colour. We regularly review the prices we pay to ensure you get the best price for your device.
Mobile Klinik will evaluate and potentially buy any smartphone or tablet, including all iPhones, iPads, LG, Google, Huawei and Samsung devices. Even if it is broken. If a device is not deemed acceptable for purchase we will happily take the device and properly wipe and recycle it for you, and give you a $10 in-store credit.
All of our stores will buy your old smartphones and tablets.
No, you will receive your money on a pre-loaded Visa gift card, on the spot.
Yes, we require identification for all devices we purchase from customers.
No, you can keep your charger and recycle any materials that came with it.
Unfortunately, at this time we can only accept devices in our stores.
When you sell us your phone we will wipe all of your existing data for you. This will ensure that the next owner can use it without any trouble. All you need to do is backup your data and we will take care of the rest!
For iPhones, backing up your data through iCloud is the safest and easiest way. To do this, turn on iCloud Backup and it will automatically do so. For on-the-spot backup, select the Back Up Now option.
For Androids, simply go to the Settings app and select Accounts then Backup. From there, you’ll want to click Backup and Restore.
If you’re unsure, ask one of our customer service representatives or come into the store and our expert technicians will gladly help you.
Make sure that any passwords or stored credit and debit card numbers are removed. Unpair any outside devices such as Bluetooth headphones, a smartwatch, speakers, etc.
You may also disinfect your device before selling or trading. This can be done using alcohol-based wipes or sprays, containing 70% alcohol.
Removing a SIM card is a straightforward process. First, remove any exterior case that’s protecting your phone. While every device is different, look for a rectangular outline on the side of your device with a tiny hole inside. Insert a SIM card eject tool into the small hole and it should pop open. Remove your SIM card and push the slot back into place.
If we can’t buy your device we will still wipe it properly and recycle it responsibly. Plus, we will give you a $10 in-store credit as a thank-you for helping the environment.*
We recycle responsibly. We partner with leaders in battery and e-waste recycling who adhere to stringent EPRA, OES, and ISO and OHSAS standards in addition to being R2 certified and industry stewards.
*While we are always happy to assist you in recycling your device, free of charge, the number of $10 in-store credits issued to one customer will be limited to 5. In-store credits cannot be combined and must be used by the customer to which they were issued to.