Why certifications matter (and why most don't have them)
The mobile repair industry is largely unregulated, meaning anyone can claim to be a “technician” without proving their skills or following safety standards. Here’s what you’re risking when you choose an uncertified provider:
- Permanent device damage from improper techniques
- Voided warranties from non-authorized repairs
- Data security breaches from inadequate privacy protocols
- Substandard parts that fail quickly
- No accountability when things go wrong
Mobile Klinik has invested millions in certifications, training, and compliance because your device deserves better. We’ve earned every badge through rigorous testing, ongoing education, and meeting the highest industry standards—investments most repair shops won’t make.
Repair Certifications
WISE Certified Technicians
All Mobile Klinik repair locations are supported by WISE-certified technicians. The Wireless Industry Service Excellence (WISE) certification serves as the benchmark for professionalism and expertise in wireless device repair, ensuring you receive the highest quality service every time you visit us.
Expert diagnosis and repair
Our WISE-certified technicians have proven their mastery of the latest repair techniques and industry best practices.
Faster, more reliable repairs
Certified expertise means fewer repeat visits and repairs done right the first time.
Peace of mind
You can trust that your valuable device is in the hands of professionally recognized technicians.
Warranty confidence
WISE certification supports our commitment to repairs that go above and beyond.
Consistent quality
No matter which Mobile Klinik location you visit, you’ll receive the same high standard of certified expertise.
Authorized Service Provider Certifications
In addition to industry certifications, Mobile Klinik is proud to be an Authorized Service Provider for select OEM brands, including:
- Apple
- Samsung
These authorizations ensure our technicians are trained directly by manufacturers, use genuine parts, and meet brand-specific service requirements. When you see the Mobile Klinik name, you can trust you’re receiving the same level of service you would from the original manufacturer, backed by the convenience of your local repair destination.
Certified Pre-Owned (CPO) Certifications
Our Certified Pre-Owned devices are handled by a facility certified to internationally recognized standards for quality, environmental, and occupational health and safety management. The facility currently holds the following globally recognized certifications:
ISO 9001 – Quality Management
An international standard that outlines the criteria for a quality management system. It ensures that processes involved in refurbishing and delivering Certified Pre-Owned devices are consistently controlled, documented, and focused on customer satisfaction.
ISO 14001 – Environmental Management
A globally recognized framework for managing environmental responsibilities. This certification encompasses our refurbishment operations, ensuring that we minimize waste, reduce energy consumption, and comply with relevant environmental regulations.
ISO 45001 – Occupational Health & Safety
The first international standard for health and safety management systems. It sets the requirements for procedures that proactively reduce workplace risks and improve employee well-being in technical and logistics environments.
R2v3 – Responsible Recycling
The leading certification for electronics reuse and recycling. It governs how used devices are securely processed, refurbished, or recycled, with strict controls around data sanitization, material recovery, and downstream accountability.
Learn more about how Mobile Klinik’s practices contribute to a more sustainable environment on our Sustainability page.
Your trusted mobile device partner
Whether you’re looking for a same-day repair or a better way to upgrade your phone, Mobile Klinik offers industry-certified solutions that prioritize quality, safety, and sustainability. With expert technicians, authorized brand partnerships, and a certified refurbishment process, you can feel confident in every interaction.
Whether you’re looking for a same-day repair or a better way to upgrade your phone, Mobile Klinik offers industry-certified solutions that prioritize quality, safety, and sustainability. With expert technicians, authorized brand partnerships, and a certified refurbishment process, you can feel confident in every interaction.