Cell Phone Repair Burnaby, BC | Mobile Klinik

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Repair and save with our wide variety of repair discounts. Learn More.

Mobile Klinik Metropolis at Metrotown

4700 Kingsway
Burnaby, BC V5H 4N2

Store Hours

Hours may differ during the holiday period. Please call our store to confirm the hours!

Monday 10:00 am – 9:00 pm
Tuesday 10:00 am – 9:00 pm
Wednesday 10:00 am – 9:00 pm
Thursday 10:00 am – 9:00 pm
Friday 10:00 am – 9:00 pm
Saturday 10:00 am – 9:00 pm
Sunday 11:00 am – 7:00 pm

Still qualify for your 1 year warranty? This location is authorized for in-warranty repairs.

  • Apple Independent Repairs Authorization Icon
  • In-Warranty Google Repairs Authorization Icon
  • In-Warranty Samsung Repairs Authorization Icon
wise Certified Logo

This location is a WISE Authorized Service Provider

WISE stands for Wireless Industry Service Excellence. It is the industry recognized standard for retailers and technicians performing phone repair.

Like-new Phones

Certified Pre-Owned Phones

Accessories

Accessories

Device Repair

Device Repair

Sell A Phone

Sell A Phone

Need to get connected? We can help you get started with one of these carrier partners at this location:

Telus Logo Koodo Logo Public Mobile Logo

Looking for savings? Smart move.

Shop exclusive deals on certified pre-owned phones, accessories, and repairs.

iPhone 14

Phones

iPhone Sale

The iPhone Upgrade Event is on now! For a limited time get a certified pre-owned iPhone 14 for as low as $294 (originally $494) when you activate a phone plan and trade-in an eligible iPhone.1
Phone battery running out

Repair

Get $25 off iPhone battery replacements

Refresh your iPhone for less. For a limited time save $25 on a battery replacement, starting as low as $34 $59.2
Samsung Galaxy S23

Phones

Samsung Sale

For a limited time get a certified pre-owned Samsung Galaxy S23 for as low as $324 (originally $474) when you activate a phone plan and trade-in an eligible Samsung device.3
Protection Bundle

Accessories

Get phone protection for 50% off

Activate a phone plan and get the Protection Bundle+ for 50% off. This includes a case, screen protector and 2 years of $0 screen repairs.4
Mellow Pop Speaker

Accessories

Activate and get a speaker on us

Activate on an eligible phone plan at a Mobile Klinik store and get a Mellow Pop speaker on us. This compact bluetooth speaker is waterproof and comes with a handy carry handle.5

Brands we are proud to service.

Samsung Logo
Apple Logo
Google Logo
motorola Logo
ONEPLUS Logo
oppo Logo
ZTE Logo
TCL Logo
NOTHING Logo
Xiaomi Logo
HONOR Logo
Huawei Logo
LG Logo
BlackBerry Logo
Sony Logo

What Our Customers Are Saying

5 stars

Rated 4.6/5 based on 239+ reviews.
Read our reviews on Google

Can’t make it into a store?

We offer other convenient options.

Shop Now

All devices are backed by our Mobile Klinik warranty and over 130 stores, coast-to-coast, to support your online purchase.

Shop now
front of an Mobile Klinik location

Mail-In

Send us your device using our fast courier partners and we’ll send it back fixed the day we receive it.

Mail-in a device
person holding a box that with the mobile klinik logo on it

Get Your Device Fixed in an Hour or Less

Are you stuck with a phone that’s broken or a tablet that won’t turn on? When your contacts, photos, and important data are all wrapped up in your smartphone, you need immediate service that you can depend on.

We are Canada’s go-to store for free upfront quotes and fast, on-the-spot repairs, done usually in 60 minutes or less. There’s no need for an appointment, so you can drop into our Metropolis at Metrotown, Burnaby location, or any Mobile Klinik store in Canada for service. Our Metrotown location is on the upper level beside Michaels. Diagnosis is free and in most cases, it takes just a few minutes to let you know what’s going on with your device.

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Our team of expert technicians are exceptionally trained, bonded, and use only premium quality parts when handling any repairs on your smartphone or tablet. Our technicians can update software, optimize your phone to operate faster, perform a data backup, professionally install screen protection, replace batteries and screens, and fix any malfunctioning buttons.

It doesn’t matter what your brand preference is, we have all the tools necessary to handle almost all devices and tablets – Apple, Samsung, Motorola, Huawei, LG, Google, BlackBerry and more. We stock genuine manufacturer and top-quality parts to fix almost any brand.

Burnaby’s First Choice for Expert Repair and Diagnostics

Best of all, you can walk in for a repair and leave with an automatic lifetime warranty on all parts and labour. With a service that takes care of it all, our customers know they can come to the Mobile Klinik Professional Repair team to take good care of their device. With years of experience between all our technicians and more than 50 locations in Canada, you can trust us to fix your device.

We will do our very best to repair your phone, but if it is beyond fixing, don’t worry! We also carry certified pre-owned devices for sale. Every refurbished phone that we certify as pre-owned undergoes a meticulous inspection, testing and re-testing. The device looks great and functions just like new but at a fraction of the cost of a brand new out-of-the-box smartphone. You can also sell your old devices back to us which is not only good for the environment but helps you save money too.

photo of a mobile klinik store front

Apple and iPhone are trademarks of Apple Inc., registered in the U.S. and other countries and regions.

Samsung is a registered trademark of Samsung Electronics Co., Ltd.

1. Offer subject to change without notice. Includes (1) $50 discount on the iPhone 14 128 GB Good Enough grade certified pre-owned phone; (2) a one-time $50 bill credit, inclusive of tax, provided that the customer meets eligibility requirements. Customers must activate a line with Koodo or TELUS at a Mobile Klinik store. Eligible device trade-in includes only an iPhone 12 256 GB in the greatest condition based on a physical inspection by a technician in-store. Trade-in value determined at the time the eligible device is brought into store, at Mobile Klinik’s sole discretion, and is given to the customer at the time of the transaction, and may not be used at a later time. A one-time connection fee of $70 applies to in-store and call center upgrades and activations and is subject to change without notice. While quantities last. Offer not redeemable for cash or a cash equivalent.

2. Offer subject to change without notice. Available in-store only. Excluding Apple OEM battery repair. Not stackable with other repair or activation offer.

3. Offer subject to change without notice. Includes (1) $50 discount on the Samsung S23 128 GB Good grade certified pre-owned phone; (2) a one-time $50 bill credit, inclusive of tax, provided that the customer meets eligibility requirements. Customers must activate a line with Koodo or TELUS at a Mobile Klinik store. Eligible device trade-in includes only an Samsung S23 256 GB in the greatest condition based on a physical inspection by a technician in-store. Trade-in value determined at the time the eligible device is brought into store, at Mobile Klinik’s sole discretion, and is given to the customer at the time of the transaction, and may not be used at a later time. A one-time connection fee of $70 applies to in-store and call center upgrades and activations and is subject to change without notice. While quantities last. Offer not redeemable for cash or a cash equivalent.

4. Subject to approved credit. Customers must activate a line with Koodo or TELUS at a Mobile Klinik store Taxes due monthly. While quantities last. Offer subject to change. Taxes calculated based on the original purchase price before any credits are applied. Protection Bundle+ available on select phone models. See Protection Bundle+ full conditions: https://mobileklinik.ca/general-terms-conditions/

5. Offer subject to change and available in-store only, while quantities last. Offer stackable with offer promotions. Offer only available to new TELUS or Koodo mobility customers. You are not eligible for this offer if you or anyone living in your household has subscribed to TELUS or Koodo mobility services within the last 90 days. Subject to approved credit. Offer not redeemable for cash or a cash equivalent.