Featured Promo

Repair
Come in, we're open until 9:00 pm!
4700 KingswaynUnit F5nBurnaby, British Columbia V5H 4J2nCA
Hours may differ during the holiday period. Please call our store to confirm the hours!
Certified Pre-Owned Phones
Accessories
Device Repair
Sell A Phone
Hours
Monday 10:00 am – 6:00 pm
Tuesday 10:00 am – 6:00 pm
Wednesday 10:00 am – 9:00 pm
Thursday 10:00 am – 9:00 pm
Friday 10:00 am – 9:00 pm
Saturday 10:00 am – 6:00 pm
Sunday 11:00 am – 6:00 pm
Hours
Monday 10:00 am – 7:00 pm
Tuesday 10:00 am – 7:00 pm
Wednesday 10:00 am – 7:00 pm
Thursday 10:00 am – 8:00 pm
Friday 10:00 am – 8:00 pm
Saturday 10:00 am – 7:00 pm
Sunday 10:00 am – 6:00 pm
Whether you visit one of our stores or shop online, we’re dedicated to providing our customers with five-star service!
Reviews from
Brilliant customer service, lots of free parking
Reply by owner: Hi Anb, thank you for sharing your experience with us! We are so glad you found our team helpful and that the convenient parking made your visit to Mobile Klinik Metrotown even easier.
Excellent communication from start to finish and fast service. I called Mobile Klinik Metrotown to ask about a phone repair (screen). They said they could do same day service. When I got to the mall I called and got instructions to the store. They are located beside Michael Hill jewellery store near the food court. When I got there they said it would be done in about 40 mins to an hour. I came back after 40 minutes and it was already done. The staff were friendly, welcoming and I would highly recommend this store for phone fixes by qualified technicians.
Reply by owner: Hi Amanda, thank you for sharing your experience! Weu2019re happy we could get your screen repaired so quickly and that you found our location instructions helpful. We appreciate your recommendation and are glad to have provided you with efficient service here at Mobile Klinik Metrotown.
I had an absolutely excellent experience here and couldnu2019t be happier with the service I received. My Google Pixel screen was broken, and they were able to repair it incredibly quickly using an original Google replacement screen. The quality of the repair was excellent, and my phone looks and works like new again.nnThey also went above and beyond by applying several promotions and discounts, which made the final cost surprisingly affordable: almost like getting the screen replaced for free. I truly appreciated the effort they made to provide me with the best possible deal instead of simply charging the full price.nnA very special thank-you to Masi Pavel, who assisted me throughout the entire process. He was extremely professional, knowledgeable, patient, and friendly. He carefully explained everything, answered all of my questions, and made sure I received the best available discounts and service. His customer service was outstanding, and he made the whole experience easy and stress-free.nnFast repair, genuine parts, great pricing, and exceptional customer service. I strongly recommend this location to anyone who needs a phone repair or any other service. I will definitely return in the future!
Reply by owner: Hi Ali, thank you so much for sharing your experience with us. We are so glad to hear that Masi was able to get your Google Pixel back in perfect shape and that the discounts made your day a little brighter. It was a pleasure assisting you, and we truly appreciate your recommendation of Mobile Klinik Metrotown.
Above and beyond!nnI chose this location because they are an authorized service partner for Google, and I needed a screen replacement for my Pixel 9 Pro.nnLeaving your phone for repair can usually make you feel anxious since you cannot see what is happening. However, at this branch, they did the entire repair right in front of me! It made me feel incredibly comfortable and secure.nnu200bPavel was outstanding. He was very polite, took the time to explain every single step to me, and completed the entire repair in just 30 minutes! Honestly, he provided the best customer service. He even offered me a solution to get a better price on the screen replacement, which I truly appreciate.nnHighly recommended if you want honest, fast, and transparent service at Metropolis at Metrotown!
Reply by owner: Hi Eduardo, thank you for sharing your experience! We are glad that being able to watch the process firsthand provided you with peace of mind while Pavel completed the screen replacement on your Pixel 9 Pro. We will be sure to pass along your kind words to Pavel, as he takes great pride in his technical work and customer care.rnrnMobile Klinik Metrotown
I had a great experience at Mobile Kilinik. The service was excellent, and the staff were friendly and professional. Komal assisted me throughout the process and was very kind, helpful, and attentive. She made everything easy and ensured I was well taken care of. I highly recommend Mobile Kilinik for their outstanding customer service.
Reply by owner: Hi Thaduri, thank you so much for the kind words about your visit. We are happy to hear that Komal provided such attentive and professional service to make your repair process easy. We truly appreciate your recommendation to others!rnrnMobile Klinik Metrotown
We've got you covered! Visit our online store to explore our full range of devices from the comfort of your home. All devices are backed by our Mobile Klinik warranty and over 150 stores, coast-to-coast, to support your online purchase.
Shop nowAre you stuck with a phone that’s broken or a tablet that won’t turn on? When your contacts, photos, and important data are all wrapped up in your smartphone, you need immediate service that you can depend on.
We are Canada’s go-to store for free upfront quotes and fast, on-the-spot repairs, done usually in 60 minutes or less. There’s no need for an appointment, so you can drop into our Metropolis at Metrotown, Burnaby location, or any Mobile Klinik store in Canada for service. Our Metrotown location is on the upper level beside Michaels. Diagnosis is free and in most cases, it takes just a few minutes to let you know what’s going on with your device.
Our team of expert technicians are exceptionally trained, bonded, and use only premium quality parts when handling any repairs on your smartphone or tablet. Our technicians can update software, optimize your phone to operate faster, perform a data backup, professionally install screen protection, replace batteries and screens, and fix any malfunctioning buttons.
It doesn’t matter what your brand preference is, we have all the tools necessary to handle almost all devices and tablets – Apple, Samsung, Motorola, Huawei, LG, Google, BlackBerry and more. We stock genuine manufacturer and top-quality parts to fix almost any brand.
Best of all, you can walk in for a repair and leave with an automatic lifetime warranty on all parts and labour. With a service that takes care of it all, our customers know they can come to the Mobile Klinik Professional Repair team to take good care of their device. With years of experience between all our technicians and more than 50 locations in Canada, you can trust us to fix your device.
We will do our very best to repair your phone, but if it is beyond fixing, don’t worry! We also carry certified pre-owned devices for sale. Every refurbished phone that we certify as pre-owned undergoes a meticulous inspection, testing and re-testing. The device looks great and functions just like new but at a fraction of the cost of a brand new out-of-the-box smartphone. You can also sell your old devices back to us which is not only good for the environment but helps you save money too.
Apple and iPhone are trademarks of Apple Inc., registered in the U.S. and other countries and regions.
Samsung is a registered trademark of Samsung Electronics Co., Ltd.
1. Requires activation of a TELUS or Koodo rate plan. For an eligible activation, Mobile Klinik will provide customer with a $200 credit towards a repair. Activation and repair/replacement must be completed in the same transaction. Not stackable with another activation promo. Not applicable to Apple OEM screen replacement. For iPhone and iPad digitizer/screen replacement single or combo bundle over $200, customers will pay for the difference. In order to access TELUS or Koodo postpaid mobility services, each line requires a compatible TELUS Mobility or Koodo SIM (currently $15). The type of SIM required depends on the device's specifications. All prices do not include applicable taxes and are subject to change without notice.
2. Offer and regular pricing subject to change without notice and available in store-only at participating locations. Available to new Koodo or TELUS post-paid mobility customers purchasing select certified pre-owned phones from Mobile Klinik, including, but not limited to: iPhone 15 128 or 256 GB and iPhone 15 Plus 128 GB or 256 GB in Good condition with the Koodo Happy Tab or TELUS Easy Payment, when activating an eligible mobility plan. Cannot be combined with other promotions. Subject to approved credit. If you cancel your service or if Koodo terminates the Agreement in accordance with the Service Terms, any Tab balance plus the Tab Bonus balance becomes due and payable. The remaining Tab balance and Tab Bonus balance will be calculated based on an equal monthly reduction over a 24-month period. Requires Koodo voice and data plan. Taxes (including provincial or municipal 911 fees, if applicable) and pay-per-use charges (including long distance and roaming) are extra. Offer cannot be combined with any other promotions or promo codes. Subject to approved credit with a 24-month TELUS Easy PaymentⓇ agreement (0% APR) on any in-market plan with data and voice included. TELUS Easy PaymentⓇ balance will be repaid over a 24 month period via equal monthly payments. Payment of any outstanding TELUS Easy PaymentⓇ balance, subject to applicable adjustments, is due upon termination, or account transfer. Applicable taxes are calculated based on the total no term price less any device discounts and must be paid in full at the time of purchase.
3. Requires activation of a TELUS or Koodo rate plan. For an eligible activation, Mobile Klinik will provide customer with a $200 credit towards a repair. Activation and repair/replacement must be completed in the same transaction. Not stackable with another activation promo. Not applicable to Apple OEM screen replacement. For iPhone and iPad digitizer/screen replacement single or combo bundle over $200, customers will pay for the difference. In order to access TELUS or Koodo postpaid mobility services, each line requires a compatible TELUS Mobility or Koodo SIM (currently $15). The type of SIM required depends on the device's specifications. All prices do not include applicable taxes and are subject to change without notice.
4. Offer and regular pricing subject to change without notice and available in store-only at participating locations. Available to new Koodo or TELUS post-paid mobility customers purchasing select certified pre-owned phones from Mobile Klinik, including, but not limited to: Samsung Galaxy S24 128 or 256 GB in Good condition only with the Koodo Happy Tab or TELUS Easy Payment, when activating an eligible mobility plan. Cannot be combined with other promotions. Subject to approved credit. If you cancel your service or if Koodo terminates the Agreement in accordance with the Service Terms, any Tab balance plus the Tab Bonus balance becomes due and payable. The remaining Tab balance and Tab Bonus balance will be calculated based on an equal monthly reduction over a 24-month period. Requires Koodo voice and data plan. Taxes (including provincial or municipal 911 fees, if applicable) and pay-per-use charges (including long distance and roaming) are extra. Offer cannot be combined with any other promotions or promo codes. Subject to approved credit with a 24-month TELUS Easy PaymentⓇ agreement (0% APR) on any in-market plan with data and voice included. TELUS Easy PaymentⓇ balance will be repaid over a 24 month period via equal monthly payments. Payment of any outstanding TELUS Easy PaymentⓇ balance, subject to applicable adjustments, is due upon termination, or account transfer. Applicable taxes are calculated based on the total no term price less any device discounts and must be paid in full at the time of purchase. In order to access TELUS or Koodo postpaid mobility services, each line requires a compatible TELUS Mobility or Koodo SIM (currently $15). The type of SIM required depends on the device's specifications. All prices do not include applicable taxes and are subject to change without notice.
5. Offer and regular pricing subject to change without notice and available in store-only at participating locations. Available to new Koodo or TELUS post-paid mobility customers purchasing select certified pre-owned phones from Mobile Klinik, including, but not limited to: Samsung Galaxy S24 Ultra 256 GB Good condition only with the Koodo Happy Tab or TELUS Easy Payment, when activating an eligible mobility plan. Cannot be combined with other promotions. Subject to approved credit. If you cancel your service or if Koodo terminates the Agreement in accordance with the Service Terms, any Tab balance plus the Tab Bonus balance becomes due and payable. The remaining Tab balance and Tab Bonus balance will be calculated based on an equal monthly reduction over a 24-month period. Requires Koodo voice and data plan. Taxes (including provincial or municipal 911 fees, if applicable) and pay-per-use charges (including long distance and roaming) are extra. Offer cannot be combined with any other promotions or promo codes. Subject to approved credit with a 24-month TELUS Easy PaymentⓇ agreement (0% APR) on any in-market plan with data and voice included. TELUS Easy PaymentⓇ balance will be repaid over a 24 month period via equal monthly payments. Payment of any outstanding TELUS Easy PaymentⓇ balance, subject to applicable adjustments, is due upon termination, or account transfer. Applicable taxes are calculated based on the total no term price less any device discounts and must be paid in full at the time of purchase. In order to access TELUS or Koodo postpaid mobility services, each line requires a compatible TELUS Mobility or Koodo SIM (currently $15). The type of SIM required depends on the device's specifications. All prices do not include applicable taxes and are subject to change without notice.
6. Offer subject to change without notice. Includes (1) $100 MSRP discount on the iPhone iPhone 15 Pro 128 or 256 GB Very Good grade certified pre-owned phone, (2) a one-time $50 bill credit, inclusive of tax, provided that the customer meets eligibility requirements. Customers must activate a line with Koodo or TELUS at a Mobile Klinik store. (3) Offer also inclusive of a $50 bonus-trade in top-up. Trade-in value determined at the time the eligible device is brought into store, at Mobile Klinik’s sole discretion, and is given to the customer at the time of the transaction, and may not be used at a later time. While quantities last. Offer not redeemable for cash or a cash equivalent. In order to access TELUS or Koodo postpaid mobility services, each line requires a compatible TELUS Mobility or Koodo SIM (currently $15). The type of SIM required depends on the device's specifications. All prices do not include applicable taxes and are subject to change without notice.
7. Offer subject to change without notice. Includes (1) $100 MSRP discount on the Samsung Galaxy S24 Ultra 256 GB Good grade certified pre-owned phone, (2) a one-time $50 bill credit, inclusive of tax, provided that the customer meets eligibility requirements. Customers must activate a line with Koodo or TELUS at a Mobile Klinik store. (3) Offer also inclusive of a $50 bonus-trade in top-up. Trade-in value determined at the time the eligible device is brought into store, at Mobile Klinik’s sole discretion, and is given to the customer at the time of the transaction, and may not be used at a later time. While quantities last. Offer not redeemable for cash or a cash equivalent. In order to access TELUS or Koodo postpaid mobility services, each line requires a compatible TELUS Mobility or Koodo SIM (currently $15). The type of SIM required depends on the device's specifications. All prices do not include applicable taxes and are subject to change without notice.
8. Offer subject to change without notice. Includes (1) $50 MSRP discount on the Samsung Galaxy S24 128 or 256 GB Good grade certified pre-owned phone, (2) a one-time $50 bill credit, inclusive of tax, provided that the customer meets eligibility requirements. Customers must activate a line with Koodo or TELUS at a Mobile Klinik store. (3) Offer also inclusive of a $50 bonus-trade in top-up. Trade-in value determined at the time the eligible device is brought into store, at Mobile Klinik’s sole discretion, and is given to the customer at the time of the transaction, and may not be used at a later time. While quantities last. Offer not redeemable for cash or a cash equivalent. In order to access TELUS or Koodo postpaid mobility services, each line requires a compatible TELUS Mobility or Koodo SIM (currently $15). The type of SIM required depends on the device's specifications. All prices do not include applicable taxes and are subject to change without notice.