Cell Phone Repair Burnaby, BC | Mobile Klinik

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Repair and save with our wide variety of repair discounts. Learn More.

Mobile Klinik Metropolis at Metrotown

4700 Kingsway
Burnaby, BC V5H 4N2

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metrotown@mobileklinik.ca
778-504-2366

Store Hours

Hours may differ during the holiday period. Please call our store to confirm the hours!

Monday 10:00 am – 9:00 pm
Tuesday 10:00 am – 9:00 pm
Wednesday 10:00 am – 9:00 pm
Thursday 10:00 am – 9:00 pm
Friday 10:00 am – 9:00 pm
Saturday 10:00 am – 9:00 pm
Sunday 11:00 am – 7:00 pm

Still qualify for your 1 year warranty? This location is authorized for in-warranty repairs.

  • Apple Independent Repairs Authorization Icon
  • In-Warranty Google Repairs Authorization Icon
  • In-Warranty Samsung Repairs Authorization Icon
wise Certified Logo

This location is a WISE Authorized Service Provider

WISE stands for Wireless Industry Service Excellence. It is the industry recognized standard for retailers and technicians performing phone repair.

Like-new Phones

Certified Pre-Owned Phones

Accessories

Accessories

Device Repair

Device Repair

Sell A Phone

Sell A Phone

Need to get connected? We can help you get started with one of these carrier partners at this location:

Telus Logo Koodo Logo Public Mobile Logo

Looking for savings? Smart move.

Shop exclusive deals on certified pre-owned phones, accessories, and repairs.

In-store exclusive

Get $20 off select battery replacements.

Battery constantly running low? For a limited time save $20 on select battery replacements, starting as low as $59 $39.1

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Free

In-store exclusive

Spring Clean your Phone for Free.

Get a free phone check-up in-store today2, In less than 5 minutes our experts will perform: battery health assessment, screen test & screen cleaning.

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New

In-store exclusive

NEW-Limited Lifetime Warranty.

Get more than just a great deal on your certified pre-owned phone. Now, you can get a limited warranty for the lifetime of a certified pre-owned device, for as long as you are an eligible customer.3 Shop with confidence.

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$0 repairs

Phone with cracked screen

In-store exclusive

$0 repairs with activation

Give your phone a lift for less. Repair your device for $0 when you activate on an eligible plan.3

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Flash Sale

In-store exclusive

Samsung Sale.

For a limited time get a certified pre-owned Samsung S23 for only $339 (originally $539) when you activate on an eligible plan in-store. Or buy outright without a plan and save $50. Visit a store to maximize your savings with plan activation.4

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Flash Sale

In-store exclusive

iPhone Sale.

For a limited time get a certified pre-owned iPhone 13 Pro for only $359 (originally $609) when you activate on an eligible plan in-store. Or buy outright without a plan and save $100. Visit a store to maximize your savings with plan activation.4

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$25 off

In-store exclusive

Get $25 off iPad/Tablet repairs

For a limited time visit a Mobile Klinik store and save $25 off any iPad or Tablet repair.5

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Gift with purchase

In-store exclusive

Protect your phone on us

Buy a certified pre-owned phone and get the Protection Bundle+ on us. This includes a case, screen protector and 2 years of $0 screen repairs.6

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Brands we are proud to service, buy, and sell.

Samsung Logo
Apple Logo
Google Logo
motorola Logo
ONEPLUS Logo
oppo Logo
ZTE Logo
TCL Logo
NOTHING Logo
Xiaomi Logo
HONOR Logo
Huawei Logo
LG Logo
BlackBerry Logo
Sony Logo

What Our Customers Are Saying

5 stars

Rated 4.6/5 based on 239+ reviews.
Read our reviews on Google

Can’t make it into a store?

We offer other convenient options.

Shop Now

All devices are backed by our Mobile Klinik warranty and over 130 stores, coast-to-coast, to support your online purchase.

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front of an Mobile Klinik location

Mail-In

Send us your device using our fast courier partners and we’ll send it back fixed the day we receive it.

Mail-in a device
person holding a box that with the mobile klinik logo on it

Get Your Device Fixed in an Hour or Less

Are you stuck with a phone that’s broken or a tablet that won’t turn on? When your contacts, photos, and important data are all wrapped up in your smartphone, you need immediate service that you can depend on.

We are Canada’s go-to store for free upfront quotes and fast, on-the-spot repairs, done usually in 60 minutes or less. There’s no need for an appointment, so you can drop into our Metropolis at Metrotown, Burnaby location, or any Mobile Klinik store in Canada for service. Our Metrotown location is on the upper level beside Michaels. Diagnosis is free and in most cases, it takes just a few minutes to let you know what’s going on with your device.

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Our team of expert technicians are exceptionally trained, bonded, and use only premium quality parts when handling any repairs on your smartphone or tablet. Our technicians can update software, optimize your phone to operate faster, perform a data backup, professionally install screen protection, replace batteries and screens, and fix any malfunctioning buttons.

It doesn’t matter what your brand preference is, we have all the tools necessary to handle almost all devices and tablets – Apple, Samsung, Motorola, Huawei, LG, Google, BlackBerry and more. We stock genuine manufacturer and top-quality parts to fix almost any brand.

Burnaby’s First Choice for Expert Repair and Diagnostics

Best of all, you can walk in for a repair and leave with an automatic lifetime warranty on all parts and labour. With a service that takes care of it all, our customers know they can come to the Mobile Klinik Professional Repair team to take good care of their device. With years of experience between all our technicians and more than 50 locations in Canada, you can trust us to fix your device.

We will do our very best to repair your phone, but if it is beyond fixing, don’t worry! We also carry certified pre-owned devices for sale. Every refurbished phone that we certify as pre-owned undergoes a meticulous inspection, testing and re-testing. The device looks great and functions just like new but at a fraction of the cost of a brand new out-of-the-box smartphone. You can also sell your old devices back to us which is not only good for the environment but helps you save money too.

photo of a mobile klinik store front

Apple and iPhone are trademarks of Apple Inc., registered in the U.S. and other countries and regions.

Samsung is a registered trademark of Samsung Electronics Co., Ltd.

1. Excluding Apple OEM battery repair. Not stackable with other repair or activation offer.

2. In-person phone check-up includes a battery health check, charging, microphone speaker, sensor and screen tests. At participating Mobile Klinik stores only. If any repairs are recommended after the in-store inspection and diagnosis, a store representative will review the cost with you and obtain your consent before proceeding with the repair.

3. Requires activation of a TELUS or Koodo rate plan of $44/month and up. For an eligible activation, Mobile Klinik will provide customer with a $200 credit towards a repair. Activation and repair/replacement must be completed in the same transaction. Not stackable with another activation promo. Not applicable to Apple OEM screen replacement. For iPhone and iPad digitizer/screen replacement single or combo bundle over $200, customers will pay for the difference.

4. Customer save $50 on an outright certified pre-owned phones with an MSRP value between $399 to $599. Customers save $100 on an outright certified pre-owned phone with an MSRP value $600 or higher. The additional $150 credit is (1) a one-time $50 bill credit, inclusive of tax as long as the customer meets eligibility requirements. Customer must activate a line with Koodo or TELUS at a Mobile Klinik store. The offer can be combined with other code-based offers, promo codes or other bill credits. The offer is subject to change at any time without notice. (2) $100 in-store credit when a customer activates in-store at Mobile Klinik on a TELUS or Koodo Mobility rate plan. Subject to approved credit.

5. Offer subject to change and available in-store only. Offer stackable with offer activation promotions. iPad repairs will use Mobile Klinik parts and tablet repairs depending manufacturer. Samsung will use OEM when available.

6. Subject to approved credit. Taxes due monthly. While quantities last. Offer subject to change. . Taxes calculated based on the original purchase price before any credits are applied. Protection Bundle+ available on select phone models. See Protection Bundle+ full conditons: https://mobileklinik.ca/general-terms-conditions/