Cell Phone Repair Burnaby, BC | Mobile Klinik

Celebrate Earth Month with Mobile Klinik. Shop our deals and learn about your devices environmental impact. Canada Flag

Repair and save with our wide variety of repair discounts. Learn More.

Mobile Klinik Metropolis at Metrotown

4700 Kingsway
Burnaby, BC V5H 4N2

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metrotown@mobileklinik.ca
604-215-0869

Store Hours

Hours may differ during the holiday period. Please call our store to confirm the hours!

Monday 10:00 am – 9:00 pm
Tuesday 10:00 am – 9:00 pm
Wednesday 10:00 am – 9:00 pm
Thursday 10:00 am – 9:00 pm
Friday 10:00 am – 9:00 pm
Saturday 10:00 am – 9:00 pm
Sunday 11:00 am – 7:00 pm

Still qualify for your 1 year warranty? This location is authorized for in-warranty repairs.

  • Apple Independent Repairs Authorization Icon
  • In-Warranty Google Repairs Authorization Icon
  • In-Warranty Samsung Repairs Authorization Icon
wise Certified Logo

This location is a WISE Authorized Service Provider

WISE stands for Wireless Industry Service Excellence. It is the industry recognized standard for retailers and technicians performing phone repair.

Like-new Phones

Certified Pre-Owned Phones

Accessories

Accessories

Device Repair

Device Repair

Sell A Phone

Sell A Phone

Need to get connected? We can help you get started with one of these carrier partners at this location:

Telus Logo Koodo Logo Public Mobile Logo

Looking for savings? Smart move.

Shop exclusive deals on certified pre-owned phones, accessories, and repairs.

Gift with Purchase

In-store exclusive

Activate an eligible phone plan to get a gift with purchase- case & power product.

Celebrate Earth Month at Mobile Klinik. For a limited time, Buy a certified pre-owned phone and activate an eligible phone plan and get a gift with purchase- a Dbramante1928 case & power product (valued at $100), made from recycled plastic.1

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$15 off

In-store exclusive

Get 15% off any accessories when you recycle eligible batteries at Mobile Klinik.

Celebrate Earth Month at Mobile Klinik. Visit a participating store and bring in an eligible battery to receive 15% off any accessory.2

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$50 off

In-store exclusive

Activate and save $50 on your bill.

Receive $50 sustainability bill credit when you buy a certified pre-owned phone or repair one and activate on one of Mobile Klinik’s preferred carrier partners.3

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Gift with purchase

In-store exclusive

Finance a certified pre-owned phone through Affirm, and get a screen protector on us.

Visit a Mobile Klinik store today and learn about our device finance options, including financing a certified pre-owned phone through Affirm and getting a Protection Pro screen protector, on us.4

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Save up to $250

In-store & online offer

Certified pre-owned phone sale

Save up to $100 on select certified pre-owned phones when you buy outright. Plus save an additional $150 when you activate on an eligible phone plan. Subject to approved credit (3). Use SAVE50 at checkout for $50 off (device priced from $399–$599) or SAVE100 for $100 off (devices priced $600 and higher). Or visit a store to save. 5

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Brands we are proud to service, buy, and sell

samsung
apple
google
lg
huawei
blackberry
motorola

What Our Customers Are Saying

5 stars

Rated 4.6/5 based on 239+ reviews.
Read our reviews on Google

Can’t make it into a store?

We offer other convenient options.

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All devices are backed by our Mobile Klinik warranty and over 130 stores, coast-to-coast, to support your online purchase.

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front of an Mobile Klinik location

Mail-In

Send us your device using our fast courier partners and we’ll send it back fixed the day we receive it.

Mail-in a device
person holding a box that with the mobile klinik logo on it

Get Your Device Fixed in an Hour or Less

Are you stuck with a phone that’s broken or a tablet that won’t turn on? When your contacts, photos, and important data are all wrapped up in your smartphone, you need immediate service that you can depend on.

We are Canada’s go-to store for free upfront quotes and fast, on-the-spot repairs, done usually in 60 minutes or less. There’s no need for an appointment, so you can drop into our Metropolis at Metrotown, Burnaby location, or any Mobile Klinik store in Canada for service. Our Metrotown location is on the upper level beside Michaels. Diagnosis is free and in most cases, it takes just a few minutes to let you know what’s going on with your device.

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Our team of expert technicians are exceptionally trained, bonded, and use only premium quality parts when handling any repairs on your smartphone or tablet. Our technicians can update software, optimize your phone to operate faster, perform a data backup, professionally install screen protection, replace batteries and screens, and fix any malfunctioning buttons.

It doesn’t matter what your brand preference is, we have all the tools necessary to handle almost all devices and tablets – Apple, Samsung, Motorola, Huawei, LG, Google, BlackBerry and more. We stock genuine manufacturer and top-quality parts to fix almost any brand.

Burnaby’s First Choice for Expert Repair and Diagnostics

Best of all, you can walk in for a repair and leave with an automatic lifetime warranty on all parts and labour. With a service that takes care of it all, our customers know they can come to the Mobile Klinik Professional Repair team to take good care of their device. With years of experience between all our technicians and more than 50 locations in Canada, you can trust us to fix your device.

We will do our very best to repair your phone, but if it is beyond fixing, don’t worry! We also carry certified pre-owned devices for sale. Every refurbished phone that we certify as pre-owned undergoes a meticulous inspection, testing and re-testing. The device looks great and functions just like new but at a fraction of the cost of a brand new out-of-the-box smartphone. You can also sell your old devices back to us which is not only good for the environment but helps you save money too.

photo of a mobile klinik store front

Apple and iPhone are trademarks of Apple Inc., registered in the U.S. and other countries and regions.

Samsung is a registered trademark of Samsung Electronics Co., Ltd.

1. Offer subject to change without notice and available in-store only at Mobile Klinik, while quantities last. Customers bringing their own device must activate a new Koodo or TELUS mobility post-paid rate plan starting from $44/mo. Offer includes a$100 in-store credit that can be used toward any accessory product. Activation is subject to approved credit. Credit must be used at the time of transaction. Offer not redeemable for cash or a cash equivalent.

2. Offer subject to change without notice and available at participating locations. Includes a 15% discount on an in-store accessory. Discount must be used at the time of recycling. Offer not redeemable for cash or a cash equivalent. One per customer, regardless of the amount of batteries recycled. Not stackable with any other accessory offers. Eligible batteries include single-use and rechargeable dry-cell household batteries, weighing up to 5kg each. Excludes eMobility batteries. If the battery is damaged, defective, or part of a recall, please contact customerservice@call2recycle.ca to discuss special handling options.

3. Offer includes a one-time $50 bill credit, inclusive of tax as long as the customer meets eligibility requirements. Customer must activate a line with Koodo or TELUS at a Mobile Klinik store. The offer can be combined with other code-based offers, promo codes or other bill credits. If customer activates online the offer cannot be combined with other code-based offers, promo codes or other bill credits. The offer is subject to change at any time without notice.

4. Offer subject to change and product availability. Customers financing a certified pre-owned device using Affirm at a Mobile Klinik location will receive the Protection Pro screen protector at no additional cost. Rates are between 0-30% APR (where available and subject to provincial regulatory limitations). An upfront payment may be required. Payment options vary by device purchase amount. Subject to approved credit and eligibility check and approval. Estimated payment amount excludes taxes and shipping fees. Actual terms may vary. Available in select provinces and/or territories. Visit affirm.ca/help for more info.

5. Customer save $50 on an outright certified pre-owned phones with an MSRP value between $399 to $598. Customers save $100 on an outright certified pre-owned phone with an MSRP value $599 or higher. The additional $150 credit is (1) a one-time $50 bill credit, inclusive of tax as long as the customer meets eligibility requirements. Customer must activate a line with Koodo or TELUS at a Mobile Klinik store. The offer can be combined with other code-based offers, promo codes or other bill credits. If customer activates online the offer cannot be combined with other code-based offers, promo codes or other bill credits. The offer is subject to change at any time without notice. (2) $100 bill in-store credit when a customer activates in-store at Mobile Klinik on a TELUS or Koodo Mobility rate plan $44/mo or higher. Subject to approved credit.