Cell Phone Repair Burnaby, BC | Mobile Klinik

Canadian owned and operated—shop local, support Canadian. Canada Flag

Currently closed, we're open at 11:00 am!

Mobile Klinik Metropolis at Metrotown

Address

4700 Kingsway
Unit F5
Burnaby, British Columbia V5H 4J2
CA

Store Hours

Hours may differ during the holiday period. Please call our store to confirm the hours!

  • Monday – Saturday 10:00 am – 9:00 pm
  • Sunday 11:00 am – 7:00 pm

Location Information

Available at this location

Like-new Phones

Certified Pre-Owned Phones

Accessories

Accessories

Device Repair

Device Repair

Sell A Phone

Sell A Phone

  • In-Warranty Google Repairs Authorization Icon
  • In-Warranty Samsung Repairs Authorization Icon

Still qualify for your 1 year warranty?

This location is authorized for in-warranty repairs.

Book an appointment
wise Certified Logo

This location is a WISE Authorized Service Provider

WISE stands for Wireless Industry Service Excellence. It is the industry recognized standard
for retailers and technicians performing phone repair.

Need to get connected? We can help you get started with one of these carrier partners at this location:

Telus Logo Koodo Logo Public Mobile Logo

Check out stores nearby

Royal City Centre

Unit #121 – 610 6th St #115,
New Westminster, BC V3L 3C2


Hours

Monday 10:00 am – 6:00 pm
Tuesday 10:00 am – 6:00 pm
Wednesday 10:00 am – 9:00 pm
Thursday 10:00 am – 9:00 pm
Friday 10:00 am – 9:00 pm
Saturday 10:00 am – 6:00 pm
Sunday 11:00 am – 6:00 pm

Park Royal

2002 Park Royal S Unit 2024
West Vancouver, BC V7T 2W4


Hours

Monday 10:00 am – 7:00 pm
Tuesday 10:00 am – 7:00 pm
Wednesday 10:00 am – 7:00 pm
Thursday 10:00 am – 8:00 pm
Friday 10:00 am – 8:00 pm
Saturday 10:00 am – 7:00 pm
Sunday 10:00 am – 6:00 pm

Looking for savings? Smart move.

Shop exclusive deals on certified pre-owned phones, accessories, and repairs.

Phones

Certified pre-owned iPhone 14/Plus for as low as $209.

Get a certified pre-owned iPhone 14 or iPhone 14 Plus for as low as $209 $369 when you activate on a phone plan and trade in an older device.2

Repair

$0 repairs.

Give your phone a lift for less. Repair your device for $0 when you activate on a phone plan and trade-in an older device.3

Phones

Certified pre-owned iPhone 15 for as low as $15/mo.

Get a certified pre-owned iPhone 15 for as low as $15/mo when you activate on a phone plan.4

Accessories

Save 20% off all cables, adaptors & power banks.

For a limited time save on all power products, that includes cables, adaptors & chargers. Visit a Mobile Klinik store today.5

Brands we are proud to service.

Samsung Logo
Apple Logo
Google Logo
motorola Logo
ONEPLUS Logo
oppo Logo
ZTE Logo
TCL Logo
NOTHING Logo
Xiaomi Logo
HONOR Logo
Huawei Logo
LG Logo
BlackBerry Logo
Sony Logo

Trusted by Canadians
across the country.

Whether you visit one of our stores or shop online, we’re dedicated to providing our customers with five-star service!

Reviews from

google
5 stars

THESE GUYS! Professional and intelligent approach to repair. No one seemed like it was possible to fix my iPad, but I took and chance and passed it over to Mobile Klinik. And VOILA, it was fixed! They didn’t give up until they fixed it.

– Leah K

5 stars

I only needed help with something small, but Asahish was SUPER nice, took the time and he actually did solve the problem! I was thrilled because it was driving me crazy. Just because of him – I would go back to get a future problem fixed.

– Wendy

5 stars

Amazing customer service. Very happy with the work on my cell phone and would recommend them to everyone.

– Bret Galbraith

5 stars

One of the bests in terms of services offered. Fixed the complaint my phone had been facing within minutes where I’d been told at another place that it’s a complicated process which requires a lot of work. Honest, straight, fair and transparent in explaining everything to detail.

– Rose Joemon

5 stars

When my phone’s mic was malfunctioning, my phone company’s only solution was to sell me a new phone with a new plan, despite it only being a year old. Mobile klinik found the problem and fixed it within 5 minutes.! Highly recommended.

– Sarah Weaver

5 stars

If you’re looking for professional certified Apple technicians for a high quality repair it’s the best place!

– Tom J

front of an Mobile Klinik location

Can’t make it into a store?

We've got you covered! Visit our online store to explore our full range of devices from the comfort of your home. All devices are backed by our Mobile Klinik warranty and over 150 stores, coast-to-coast, to support your online purchase.

Shop now

Get Your Device Fixed in an Hour or Less

Are you stuck with a phone that’s broken or a tablet that won’t turn on? When your contacts, photos, and important data are all wrapped up in your smartphone, you need immediate service that you can depend on.

We are Canada’s go-to store for free upfront quotes and fast, on-the-spot repairs, done usually in 60 minutes or less. There’s no need for an appointment, so you can drop into our Metropolis at Metrotown, Burnaby location, or any Mobile Klinik store in Canada for service. Our Metrotown location is on the upper level beside Michaels. Diagnosis is free and in most cases, it takes just a few minutes to let you know what’s going on with your device.

Read more

Our team of expert technicians are exceptionally trained, bonded, and use only premium quality parts when handling any repairs on your smartphone or tablet. Our technicians can update software, optimize your phone to operate faster, perform a data backup, professionally install screen protection, replace batteries and screens, and fix any malfunctioning buttons.

It doesn’t matter what your brand preference is, we have all the tools necessary to handle almost all devices and tablets – Apple, Samsung, Motorola, Huawei, LG, Google, BlackBerry and more. We stock genuine manufacturer and top-quality parts to fix almost any brand.

Burnaby’s First Choice for Expert Repair and Diagnostics

Best of all, you can walk in for a repair and leave with an automatic lifetime warranty on all parts and labour. With a service that takes care of it all, our customers know they can come to the Mobile Klinik Professional Repair team to take good care of their device. With years of experience between all our technicians and more than 50 locations in Canada, you can trust us to fix your device.

We will do our very best to repair your phone, but if it is beyond fixing, don’t worry! We also carry certified pre-owned devices for sale. Every refurbished phone that we certify as pre-owned undergoes a meticulous inspection, testing and re-testing. The device looks great and functions just like new but at a fraction of the cost of a brand new out-of-the-box smartphone. You can also sell your old devices back to us which is not only good for the environment but helps you save money too.

photo of a mobile klinik store front

Apple and iPhone are trademarks of Apple Inc., registered in the U.S. and other countries and regions.

Samsung is a registered trademark of Samsung Electronics Co., Ltd.

1. Excluding Apple OEM battery repair. Not stackable with other repair or activation offer

2. Offer subject to change without notice. Includes (1) $10 discount on the iPhone 14/iPhone 14 Plus 128 GB Good Enough grade certified pre-owned phone, (2) a one-time $50 bill credit, inclusive of tax, provided that the customer meets eligibility requirements. Customers must activate a line with Koodo or TELUS at a Mobile Klinik store. (3) Offer also inclusive of a $50 bonus-trade in top-up. Trade-in value determined at the time the eligible device is brought into store, at Mobile Klinik’s sole discretion, and is given to the customer at the time of the transaction, and may not be used at a later time. (4) $50 port-in fee waived for a limited time. A one-time connection fee of $80 applies to in-store and call center upgrades and activations and is subject to change without notice. While quantities last. Offer not redeemable for cash or a cash equivalent.

3. Requires activation of a TELUS or Koodo rate plan. Trade-in value determined at the time the eligible device is brought into store, at Mobile Klinik’s sole discretion, and is given to the customer at the time of the transaction, and may not be used at a later time For an eligible activation, Mobile Klinik will provide customer with a $200 credit towards a repair. Activation and repair/replacement must be completed in the same transaction. Not stackable with another activation promo. Not applicable to Apple OEM screen replacement. For iPhone and iPad digitizer/screen replacement single or combo bundle over $200, customers will pay for the difference.

4. Offer and regular pricing subject to change without notice and available in store-only at participating locations. Available to new Koodo or TELUS post-paid mobility customers purchasing select certified pre-owned phones from Mobile Klinik, including, but not limited to: iPhone 15 128 GB only with the Koodo Happy Tab or TELUS Easy Payment, when activating an eligible mobility plan. Cannot be combined with other promotions. Subject to approved credit. If you cancel your service or if Koodo terminates the Agreement in accordance with the Service Terms, any Tab balance plus the Tab Bonus balance becomes due and payable. The remaining Tab balance and Tab Bonus balance will be calculated based on an equal monthly reduction over a 24-month period. Requires Koodo voice and data plan. Taxes (including provincial or municipal 911 fees, if applicable) and pay-per-use charges (including long distance and roaming) are extra. Offer cannot be combined with any other promotions or promo codes. Subject to approved credit with a 24-month TELUS Easy PaymentⓇ agreement (0% APR) on any in-market plan with data and voice included. TELUS Easy PaymentⓇ balance will be repaid over a 24 month period via equal monthly payments. Payment of any outstanding TELUS Easy PaymentⓇ balance, subject to applicable adjustments, is due upon termination, or account transfer. Applicable taxes are calculated based on the total no term price less any device discounts and must be paid in full at the time of purchase. A one-time connection fee of $80 applies to in-store and call center upgrades and activations. Connection fee is subject to change without notice.

5. Offer subject to change and available in-store only, while quantities last. Cannot stack with other in-market activation offers.