Cell Phone Repair Burnaby, BC | Mobile Klinik

iPhone Upgrade event on now. Learn More.

Trade in an older iPhone and receive up to $200 when you upgrade to a new iPhone and activate* Learn More.

Mobile Klinik Metropolis at Metrotown

4700 Kingsway
Burnaby, BC V5H 4N2

Get a Quote Book an appointment
metrotown@mobileklinik.ca
604-215-0869

Store Hours

Hours may differ during the holiday period. Please call our store to confirm the hours!

Monday 10:00 am – 9:00 pm
Tuesday 10:00 am – 9:00 pm
Wednesday 10:00 am – 9:00 pm
Thursday 10:00 am – 9:00 pm
Friday 10:00 am – 9:00 pm
Saturday 10:00 am – 9:00 pm
Sunday 11:00 am – 7:00 pm

Still qualify for your 1 year warranty? This location is authorized for in-warranty repairs.

  • Apple Independent Repairs Authorization Icon
  • In-Warranty LG Repairs Authorization Icon
  • In-Warranty Samsung Repairs Authorization Icon
wise Certified Logo

This location is a WISE Authorized Service Provider

WISE stands for Wireless Industry Service Excellence. It is the industry recognized standard for retailers and technicians performing phone repair.

Like-new Phones

Certified Pre-Owned Phones

Accessories

Accessories

Device Repair

Device Repair

Sell A Phone

Sell A Phone

Need to get connected? We can help you get started with one of these carrier partners at this location:

Telus Logo Koodo Logo Public Mobile Logo

iPhone Upgrade event on now at Mobile Klinik

There's lots of ways to upgrade your current phone without the price tag of a new iPhone. See our wide range of options below

up to $200 Bonus

In-store exclusive

Trade in, activate and save!

Trade in your Apple device and get an extra $200 credit on top of its value when you upgrade to a newer model & activate an eligible plan.1

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Save up to 24%

In-store & online offer

Shop iPhone Savings

Shop smart iPhone savings. Save up to 24% when you buy a certified pre-owned iPhone compared to a new one.2

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0 repair with activation

Cracked Phone Screen

In-store exclusive

iPhone event on now!

Give your iPhone a lift for less. Repair your iPhone screen and replace your battery for $0 when you activate with us.3

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Save up to $200.

Cracked Phone Screen

In-store exclusive

Repair, activate and save!

Get up to $200 in credits towards the purchase of a select certified pre-owned phone when you activate an eligible two-year plan.4

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Brands we are proud to service, buy, and sell

samsung
apple
google
lg
huawei
blackberry
motorola

What Our Customers Are Saying

5 stars

Rated 4.6/5 based on 239+ reviews.
Read our reviews on Google

Can’t make it into a store?

We offer other convenient options.

Shop Now

All devices are backed by our Mobile Klinik warranty and over 90 stores, coast-to-coast, to support your online purchase.

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front of an Mobile Klinik location

Mail-In

Send us your device using our fast courier partners and we’ll send it back fixed the day we receive it.

Mail-in a device
person holding a box that with the mobile klinik logo on it

Get Your Device Fixed in an Hour or Less

Are you stuck with a phone that’s broken or a tablet that won’t turn on? When your contacts, photos, and important data are all wrapped up in your smartphone, you need immediate service that you can depend on.

We are Canada’s go-to store for free upfront quotes and fast, on-the-spot repairs, done usually in 60 minutes or less. There’s no need for an appointment, so you can drop into our Metropolis at Metrotown, Burnaby location, or any Mobile Klinik store in Canada for service. Our Metrotown location is on the upper level beside Michaels. Diagnosis is free and in most cases, it takes just a few minutes to let you know what’s going on with your device.

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Our team of expert technicians are exceptionally trained, bonded, and use only premium quality parts when handling any repairs on your smartphone or tablet. Our technicians can update software, optimize your phone to operate faster, perform a data backup, professionally install screen protection, replace batteries and screens, and fix any malfunctioning buttons.

It doesn’t matter what your brand preference is, we have all the tools necessary to handle almost all devices and tablets – Apple, Samsung, Motorola, Huawei, LG, Google, BlackBerry and more. We stock genuine manufacturer and top-quality parts to fix almost any brand.

Burnaby’s First Choice for Expert Repair and Diagnostics

Best of all, you can walk in for a repair and leave with an automatic lifetime warranty on all parts and labour. With a service that takes care of it all, our customers know they can come to the Mobile Klinik Professional Repair team to take good care of their device. With years of experience between all our technicians and more than 50 locations in Canada, you can trust us to fix your device.

We will do our very best to repair your phone, but if it is beyond fixing, don’t worry! We also carry certified pre-owned devices for sale. Every refurbished phone that we certify as pre-owned undergoes a meticulous inspection, testing and re-testing. The device looks great and functions just like new but at a fraction of the cost of a brand new out-of-the-box smartphone. You can also sell your old devices back to us which is not only good for the environment but helps you save money too.

photo of a mobile klinik store front

*Activation must be on a two-year TELUS Easy Payment or Koodo Tab Plus termn. Repair must occur in the same transaction as the activation. Available at participating locations. Offer is stackable with other in market offers except the Apple $0 phone screen replacement offer.

1. *$200 based (1) $100 given to customer who trades in any iPhone and purchases a certified pre-owned phone with a value worth $699 or higher to receive top-up and only provided per activation not per trade in device. Mobile Klinik accepts any smartphone or tablet, including all iPhone, iPads, LG, Google, Huawei & Samsung devices. Trade in-value is given to the customer at the time of the transaction in the form of a preloaded Visa gift card. If a device is not deemed acceptable for purchase Mobile Klinik can take the device and properly wipe and recycle it for the customer. (2) when a customer activates on an TELUS or Koodo rate plan of $44/ month and up they receive a $100 one time activation credit.

2. *24% savings is based on the following comparison: iPhone 14 Pro Max 1 TB CPO good condition valued at $1,719 vs iPhone 14 Pro Max 1TB new valued at $2,261, as of Sept 11, 2024. Tax not included. Pricing subject to change without notice.

3. Requires activation of a TELUS or Koodo rate plan of $44/month and up. For an eligible activation, Mobile Klinik will provide customer with a $200 credit towards a iPhone screen repair and battery replacement. Activation and repair/replacement must be completed in the same transaction. Not stackable with another activation promo. Not applicable to Apple OEM screen replacement. For iPhone and iPad digitizer/screen replacement single or combo bundle over $200, customers will pay for the difference.

4. Activation must be on a two-year TELUS or Koodo plan.. Available at participating locations. Offer is stackable with other in market offers except the Apple $0 phone screen replacement offer.