
Phones
999 Upper Wentworth St.
Hamilton, ON L9A 4X5
Hours may differ during the holiday period. Please call our store to confirm the hours!
Monday 10:00 am – 9:00 pm
Tuesday 10:00 am – 9:00 pm
Wednesday 10:00 am – 9:00 pm
Thursday 10:00 am – 9:00 pm
Friday 10:00 am – 9:00 pm
Saturday 9:30 am – 6:00 pm
Sunday 11:00 am – 6:00 pm
This location is a WISE Authorized Service Provider
WISE stands for Wireless Industry Service Excellence. It is the industry recognized standard for retailers and technicians performing phone repair.
All devices are backed by our Mobile Klinik warranty and over 130 stores, coast-to-coast, to support your online purchase.
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Send us your device using our fast courier partners and we’ll send it back fixed the day we receive it.
Mail-in a deviceNeed expert advice or repair services for your smartphone or tablet? Trust the tech team at our Mobile Klinik location in Hamilton, or at any of our stores located across Canada. When you need fast and immediate solutions for any issue – a cracked screen, dodgy battery, frozen homepage, broken ports – we can help! We offer repairs for every major device out there – Samsung, Apple, HTC, LG, Huawei, Motorola, and more.
With over 50 locations throughout the country, we’ve seen it all! Our expert technicians are highly trained and experienced to identify any issues and source out a solution if one exists. They’re also fully bonded and only use premium tools and parts when performing any repairs. And to guarantee their work, you’ll get a Lifetime Warranty automatically applied on all parts and labour.
You don’t need to book an appointment ahead of time. Simply drop into our store to speak with any of our staff and tell them about the problems you’re experiencing with your phone or tablet. They will have a look and perform an inspection and diagnosis free of charge right there in front of you. If the issue can be repaired, they’ll give you a quote for the service and get started on it right away. Since most standard issues don’t require much time to be repaired, our team can often fix it within 60 minutes or less. However, if there’s water damage involved, it can take longer.
There’s no need to hit the panic button when your phone goes flying from your hands. Swing into our store and let us take a look. If it’s beyond repair, you can even choose to trade it in with us for cash or opt for one of our certified pre-owned devices instead. All of our refurbished phones are thoroughly inspected, tested, and repaired to ensure they look and function like new. This is an excellent option if you need to replace your phone or upgrade it with something that’s cost-effective. Plus, it’s ideal for those who want to recycle their device and get some money for it in return – win-win!
While you’re in store, browse through our selection of accessories – Bluetooth headphones, cables, cases, screen protectors, and more.
Apple and iPhone are trademarks of Apple Inc., registered in the U.S. and other countries and regions.
Samsung is a registered trademark of Samsung Electronics Co., Ltd.
1. Offer subject to change without notice. Includes (1) $75 discount on the iPhone 14 128 GB Good Enough grade certified pre-owned phone; (2) a one-time $50 bill credit, inclusive of tax, provided that the customer meets eligibility requirements. Customers must activate a line with Koodo or TELUS at a Mobile Klinik store. Eligible device trade-in includes only an iPhone 12 256 GB in the greatest condition based on a physical inspection by a technician in-store. Offer also inclusive of a $50 bonus-trade in top-up. Trade-in value determined at the time the eligible device is brought into store, at Mobile Klinik’s sole discretion, and is given to the customer at the time of the transaction, and may not be used at a later time. A one-time connection fee of $80 applies to in-store and call center upgrades and activations and is subject to change without notice. While quantities last. Offer not redeemable for cash or a cash equivalent.
2. Offer subject to change without notice. Includes (1) $75 discount on the Samsung S23 128 GB Good grade certified pre-owned phone; (2) a one-time $50 bill credit, inclusive of tax, provided that the customer meets eligibility requirements. Customers must activate a line with Koodo or TELUS at a Mobile Klinik store. Eligible device trade-in includes only an Samsung S21 256 GB in the greatest condition based on a physical inspection by a technician in-store.Offer also inclusive of a $50 bonus-trade in top-up. Trade-in value determined at the time the eligible device is brought into store, at Mobile Klinik’s sole discretion, and is given to the customer at the time of the transaction, and may not be used at a later time. A one-time connection fee of $80 applies to in-store and call center upgrades and activations and is subject to change without notice. While quantities last. Offer not redeemable for cash or a cash equivalent.
3. Requires activation of a TELUS or Koodo rate plan. For an eligible activation, Mobile Klinik will provide customer with a $200 credit towards a repair. Activation and repair/replacement must be completed in the same transaction. Not stackable with another activation promo. Not applicable to Apple OEM screen replacement. For iPhone and iPad digitizer/screen replacement single or combo bundle over $200, customers will pay for the difference.
4. In-person phone check-up includes a battery health check, charging, microphone speaker, sensor and screen tests. At participating Mobile Klinik stores only. If any repairs are recommended after the in-store inspection and diagnosis, a store representative will review the cost with you and obtain your consent before proceeding with the repair.
5. While quantities last. Offer subject to change. Available at participating locations.