Canadian owned and operated—shop local, support Canadian. 
2960 Kingsway Dr.
Kitchener, ON N2C 1X1
Hours may differ during the holiday period. Please call our store to confirm the hours!
Monday 10:00 am – 9:00 pm
Tuesday 10:00 am – 9:00 pm
Wednesday 10:00 am – 9:00 pm
Thursday 10:00 am – 9:00 pm
Friday 10:00 am – 9:00 pm
Saturday 10:00 am – 6:00 pm
Sunday 11:00 am – 5:00 pm
This location is a WISE Authorized Service Provider
WISE stands for Wireless Industry Service Excellence. It is the industry recognized standard for retailers and technicians performing phone repair.
Repair
Repair
Phones
Repair
Accessories
All devices are backed by our Mobile Klinik warranty and over 130 stores, coast-to-coast, to support your online purchase.
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Send us your device using our fast courier partners and we’ll send it back fixed the day we receive it.
Mail-in a device
Don’t suffer from a cracked screen or damaged battery that won’t keep a charge. Come by Mobile Klinik’s Kitchener location for professional repair on the spot so you can stay connected. For all of your mobile and tablet-related needs, our experts are here to help!
Screen replacements, battery swaps, broken charging ports, damaged headphone ports – you name it, we can fix it. Whatever your brand of choice is, we service almost all major brands – from Apple to LG to Samsung, HTC, Huawei, Google, and more. You can simply drop in whenever you need us. There’s no appointment required. Our expert team will inspect the device, diagnose the problem right then and there, and give you an upfront quote. For most standard issues, they can usually complete the repairs in under 60 minutes while you wait.
Our expertise and quality service are what make us the leading choice for Canadians when they need trustworthy and expedited service for their smartphone or tablet. For every restoration, we use only premium quality parts and tools when conducting our repairs, and we apply a Lifetime Warranty on all parts and labour. So, when you need a professional technician that you can trust with your sensitive data and device, Mobile Klinik has you covered.
While you’re in store, browse through our selection of the latest accessories – Bluetooth headphones, portable chargers, lightning cables, screen protectors, cases – we carry a wide assortment of mobile tech gear to suit your unique style and needs. Beyond our repair service and accessories, we also sell refurbished phones. These undergo a thorough inspection process and are only certified for sale after being fully restored by our technicians. So, they look, feel, and operate just like new. It’s an excellent option if your mobile device can’t be fixed and you need a replacement ASAP – and one that won’t break the bank.
Apple and iPhone are trademarks of Apple Inc., registered in the U.S. and other countries and regions.
Samsung is a registered trademark of Samsung Electronics Co., Ltd.
1. In-person phone check-up includes a battery health check, charging, microphone speaker, sensor and screen tests. At participating Mobile Klinik stores only. If any repairs are recommended after the in-store inspection and diagnosis, a store representative will review the cost with you and obtain your consent before proceeding with the repair.
2. Requires activation of a TELUS or Koodo rate plan. Activation and repair/replacement must be completed in the same transaction. Subject to approved credit.
3. Offer subject to change without notice. Includes (1) $50 discount on the iPhone 14 Pro 128 GB Good Enough grade certified pre-owned phone; (2) a one-time $50 bill credit, inclusive of tax, provided that the customer meets eligibility requirements. Customers must activate a line with Koodo or TELUS at a Mobile Klinik store. Offer also inclusive of a $50 bonus-trade in top-up. Trade-in value determined at the time the eligible device is brought into store, at Mobile Klinik’s sole discretion, and is given to the customer at the time of the transaction, and may not be used at a later time. A one-time connection fee of $80 applies to in-store and call center upgrades and activations and is subject to change without notice. While quantities last. Offer not redeemable for cash or a cash equivalent.
4. Requires activation of a TELUS or Koodo rate plan.For an eligible activation, Mobile Klinik will provide customer with a $200 credit towards a repair. Activation and repair/replacement must be completed in the same transaction. Subject to approved credit.
5. Available at participating locations, while quantities last. Offer is not stackable with other accessory offers.
Our certifications show more than compliance—they reflect a commitment to providing high-quality, safe, and sustainable device solutions Canadians can count on.
