Canadian owned and operated—shop local, support Canadian. 
1680 Richmond St.
London, ON N6G 3Y9
Hours may differ during the holiday period. Please call our store to confirm the hours!
Monday 10:00 am – 8:00 pm
Tuesday 10:00 am – 8:00 pm
Wednesday 10:00 am – 8:00 pm
Thursday 10:00 am – 8:00 pm
Friday 10:00 am – 8:00 pm
Saturday 10:00 am – 8:00 pm
Sunday 10:00 am – 5:00 pm
This location is a WISE Authorized Service Provider
WISE stands for Wireless Industry Service Excellence. It is the industry recognized standard for retailers and technicians performing phone repair.
Phones
Phones
Phones
Phones
Repair
Accessories
All devices are backed by our Mobile Klinik warranty and over 130 stores, coast-to-coast, to support your online purchase.
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Send us your device using our fast courier partners and we’ll send it back fixed the day we receive it.
Mail-in a device
Have an important client call on your agenda, but just broke your screen? At Mobile Klinik, we offer fast repairs for whatever issues your phone or tablet may be experiencing. When you need immediate service, come visit our London location at Masonville Place or any of our stores across the country. Our highly trained and experienced tech team has all the tools on-hand to service most major brands, including Apple, Samsung, LG, HTC, Huawei, Motorola, and more.
At Mobile Klinik, no appointment is necessary. Simply swing by whenever you can, and we’ll perform a free diagnosis and give you an upfront quote for the repair. Once you’ve approved the service, we’ll get to work, usually completing standard repairs within an hour or less, which means you can choose to wait while we fix the device. In the case of water damage, the timeframe can take longer. All of our repairs come with an automatic Lifetime Warranty, giving our customers the confidence and reassurance that they need when handing over their phones.
With so much important data, photos, and contacts stored away in your device, you need the most qualified hands to tackle any issues that suddenly arise with it. At Mobile Klinik, our team is experienced in everything from screen repairs and battery swaps to charging ports, frozen home screens, damaged headphone ports, and much more. Beyond the scope of repairs, we can also help to improve the operation of your smartphone. We can optimize its performance to run faster, perform data backups, data protection, and software updates if needed.
While you’re there, you can browse through our accessories and certified pre-owned phones. In the event that your mobile device can’t be fixed, you can trade it in with us for cash or purchase a gently used phone for a fraction of what you’d pay elsewhere. All of our refurbished phones have been expertly restored and tested to ensure they perform just like new, making it an excellent option for those who want to upgrade at a competitive price.
Apple and iPhone are trademarks of Apple Inc., registered in the U.S. and other countries and regions.
Samsung is a registered trademark of Samsung Electronics Co., Ltd.
1. Offer and regular pricing subject to change without notice and available in store-only at participating locations. Available to new Koodo or TELUS post-paid mobility customers purchasing select certified pre-owned phones from Mobile Klinik, including, but not limited to, iPhone 14 128 GB, in good enough condition only, with the Koodo Happy Tab or TELUS Easy Payment, when activating an eligible mobility plan. Cannot be combined with other promotions. Subject to approved credit. If you cancel your service or if Koodo terminates the Agreement in accordance with the Service Terms, any Tab balance plus the Tab Bonus balance becomes due and payable. The remaining Tab balance and Tab Bonus balance will be calculated based on an equal monthly reduction over a 24-month period. Requires Koodo voice and data plan. Taxes (including provincial or municipal 911 fees, if applicable) and pay-per-use charges (including long distance and roaming) are extra. Offer cannot be combined with any other promotions or promo codes. Subject to approved credit with a 24-month TELUS Easy PaymentⓇ agreement (0% APR) on any in-market plan with data and voice included. TELUS Easy PaymentⓇ balance will be repaid over a 24 month period via equal monthly payments. Payment of any outstanding TELUS Easy PaymentⓇ balance, subject to applicable adjustments, is due upon termination, or account transfer. Applicable taxes are calculated based on the total no term price less any device discounts and must be paid in full at the time of purchase. A one-time connection fee of $80 applies to in-store and call center upgrades and activations. Connection fee is subject to change without notice.
2. Offer and regular pricing subject to change without notice and available in store-only at participating locations. Available to new Koodo or TELUS post-paid mobility customers purchasing select certified pre-owned phones from Mobile Klinik, including, but not limited to: Samsung Galaxy S23 128 GB, in good enough condition only, with the Koodo Happy Tab or TELUS Easy Payment, when activating an eligible mobility plan. Cannot be combined with other promotions. Subject to approved credit. If you cancel your service or if Koodo terminates the Agreement in accordance with the Service Terms, any Tab balance plus the Tab Bonus balance becomes due and payable. The remaining Tab balance and Tab Bonus balance will be calculated based on an equal monthly reduction over a 24-month period. Requires Koodo voice and data plan. Taxes (including provincial or municipal 911 fees, if applicable) and pay-per-use charges (including long distance and roaming) are extra. Offer cannot be combined with any other promotions or promo codes. Subject to approved credit with a 24-month TELUS Easy PaymentⓇ agreement (0% APR) on any in-market plan with data and voice included. TELUS Easy PaymentⓇ balance will be repaid over a 24 month period via equal monthly payments. Payment of any outstanding TELUS Easy PaymentⓇ balance, subject to applicable adjustments, is due upon termination, or account transfer. Applicable taxes are calculated based on the total no term price less any device discounts and must be paid in full at the time of purchase. A one-time connection fee of $80 applies to in-store and call center upgrades and activations. Connection fee is subject to change without notice.
3. Offer subject to change without notice. Includes (1) $50 discount on the iPhone 14 Plus 128 GB Good Enough grade certified pre-owned phone; (2) a one-time $50 bill credit, inclusive of tax, provided that the customer meets eligibility requirements. Customers must activate a line with Koodo or TELUS at a Mobile Klinik store. Offer also inclusive of a $50 bonus-trade in top-up. Trade-in value determined at the time the eligible device is brought into store, at Mobile Klinik’s sole discretion, and is given to the customer at the time of the transaction, and may not be used at a later time. A one-time connection fee of $80 applies to in-store and call center upgrades and activations and is subject to change without notice. While quantities last. Offer not redeemable for cash or a cash equivalent.
4. Offer subject to change without notice. Includes (1) $50 discount on the Samsung S23 Plus 256 GB Very Good grade certified pre-owned phone; (2) a one-time $50 bill credit, inclusive of tax, provided that the customer meets eligibility requirements. Customers must activate a line with Koodo or TELUS at a Mobile Klinik store. Offer also inclusive of a $50 bonus-trade in top-up. Trade-in value determined at the time the eligible device is brought into store, at Mobile Klinik’s sole discretion, and is given to the customer at the time of the transaction, and may not be used at a later time. A one-time connection fee of $80 applies to in-store and call center upgrades and activations and is subject to change without notice. While quantities last. Offer not redeemable for cash or a cash equivalent.
5. Requires activation of a TELUS or Koodo rate plan. For an eligible activation, Mobile Klinik will provide customer with a $125 credit towards a repair. Activation and repair/replacement must be completed in the same transaction. Not stackable with another activation promo. Not applicable to Apple OEM screen replacement. For iPhone and iPad digitizer/screen replacement single or combo bundle over $125, customers will pay for the difference.
6. While quantities last. Subject to approved credt. Customers must activate a line with Koodo or TELUS at a Mobile Klinik store Taxes due monthly. While quantities last. Offer subject to change. Taxes calculated based on the original purchase price before any credits are applied. Protection Bundle+ available on select phone models. See Protection Bundle+ full conditons: mobileklinik.ca/general-terms-conditions/
Our certifications show more than compliance—they reflect a commitment to providing high-quality, safe, and sustainable device solutions Canadians can count on.
