
Phones
1680 Richmond St.
London, ON N6G 3Y9
Hours may differ during the holiday period. Please call our store to confirm the hours!
Monday 10:00 am – 8:00 pm
Tuesday 10:00 am – 8:00 pm
Wednesday 10:00 am – 8:00 pm
Thursday 10:00 am – 8:00 pm
Friday 10:00 am – 8:00 pm
Saturday 10:00 am – 8:00 pm
Sunday 10:00 am – 5:00 pm
This location is a WISE Authorized Service Provider
WISE stands for Wireless Industry Service Excellence. It is the industry recognized standard for retailers and technicians performing phone repair.
All devices are backed by our Mobile Klinik warranty and over 130 stores, coast-to-coast, to support your online purchase.
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Send us your device using our fast courier partners and we’ll send it back fixed the day we receive it.
Mail-in a deviceHave an important client call on your agenda, but just broke your screen? At Mobile Klinik, we offer fast repairs for whatever issues your phone or tablet may be experiencing. When you need immediate service, come visit our London location at Masonville Place or any of our stores across the country. Our highly trained and experienced tech team has all the tools on-hand to service most major brands, including Apple, Samsung, LG, HTC, Huawei, Motorola, and more.
At Mobile Klinik, no appointment is necessary. Simply swing by whenever you can, and we’ll perform a free diagnosis and give you an upfront quote for the repair. Once you’ve approved the service, we’ll get to work, usually completing standard repairs within an hour or less, which means you can choose to wait while we fix the device. In the case of water damage, the timeframe can take longer. All of our repairs come with an automatic Lifetime Warranty, giving our customers the confidence and reassurance that they need when handing over their phones.
With so much important data, photos, and contacts stored away in your device, you need the most qualified hands to tackle any issues that suddenly arise with it. At Mobile Klinik, our team is experienced in everything from screen repairs and battery swaps to charging ports, frozen home screens, damaged headphone ports, and much more. Beyond the scope of repairs, we can also help to improve the operation of your smartphone. We can optimize its performance to run faster, perform data backups, data protection, and software updates if needed.
While you’re there, you can browse through our accessories and certified pre-owned phones. In the event that your mobile device can’t be fixed, you can trade it in with us for cash or purchase a gently used phone for a fraction of what you’d pay elsewhere. All of our refurbished phones have been expertly restored and tested to ensure they perform just like new, making it an excellent option for those who want to upgrade at a competitive price.
Apple and iPhone are trademarks of Apple Inc., registered in the U.S. and other countries and regions.
Samsung is a registered trademark of Samsung Electronics Co., Ltd.
1. Offer subject to change without notice. Includes (1) $75 discount on the iPhone 14 128 GB Good Enough grade certified pre-owned phone; (2) a one-time $50 bill credit, inclusive of tax, provided that the customer meets eligibility requirements. Customers must activate a line with Koodo or TELUS at a Mobile Klinik store. Eligible device trade-in includes only an iPhone 12 256 GB in the greatest condition based on a physical inspection by a technician in-store. Offer also inclusive of a $50 bonus-trade in top-up. Trade-in value determined at the time the eligible device is brought into store, at Mobile Klinik’s sole discretion, and is given to the customer at the time of the transaction, and may not be used at a later time. A one-time connection fee of $80 applies to in-store and call center upgrades and activations and is subject to change without notice. While quantities last. Offer not redeemable for cash or a cash equivalent.
2. Offer subject to change without notice. Includes (1) $75 discount on the Samsung S23 128 GB Good grade certified pre-owned phone; (2) a one-time $50 bill credit, inclusive of tax, provided that the customer meets eligibility requirements. Customers must activate a line with Koodo or TELUS at a Mobile Klinik store. Eligible device trade-in includes only an Samsung S21 256 GB in the greatest condition based on a physical inspection by a technician in-store.Offer also inclusive of a $50 bonus-trade in top-up. Trade-in value determined at the time the eligible device is brought into store, at Mobile Klinik’s sole discretion, and is given to the customer at the time of the transaction, and may not be used at a later time. A one-time connection fee of $80 applies to in-store and call center upgrades and activations and is subject to change without notice. While quantities last. Offer not redeemable for cash or a cash equivalent.
3. Requires activation of a TELUS or Koodo rate plan. For an eligible activation, Mobile Klinik will provide customer with a $200 credit towards a repair. Activation and repair/replacement must be completed in the same transaction. Not stackable with another activation promo. Not applicable to Apple OEM screen replacement. For iPhone and iPad digitizer/screen replacement single or combo bundle over $200, customers will pay for the difference.
4. In-person phone check-up includes a battery health check, charging, microphone speaker, sensor and screen tests. At participating Mobile Klinik stores only. If any repairs are recommended after the in-store inspection and diagnosis, a store representative will review the cost with you and obtain your consent before proceeding with the repair.
5. While quantities last. Offer subject to change. Available at participating locations.