Cell Phone, iPhone & iPad Repair Ottawa West | Mobile Klinik Bayshore Shopping Centre

Swap, save, upgrade, at Mobile Klinik! Learn More.

Repair and save with our wide variety of repair discounts. Learn More.

Mobile Klinik Bayshore Shopping Centre

100 Bayshore Dr.
Ottawa, ON K2B 8C1

Store Hours

Hours may differ during the holiday period. Please call our store to confirm the hours!

Monday 9:00 am – 9:00 pm
Tuesday 9:00 am – 9:00 pm
Wednesday 9:00 am – 9:00 pm
Thursday 9:00 am – 9:00 pm
Friday 9:00 am – 9:00 pm
Saturday 9:00 am – 9:00 pm
Sunday 10:00 am – 6:00 pm

Still qualify for your 1 year warranty? This location is authorized for in-warranty repairs.

  • Apple Independent Repairs Authorization Icon
  • In-Warranty LG Repairs Authorization Icon
  • In-Warranty Samsung Repairs Authorization Icon
wise Certified Logo

This location is a WISE Authorized Service Provider

WISE stands for Wireless Industry Service Excellence. It is the industry recognized standard for retailers and technicians performing phone repair.

Like-new Phones

Certified Pre-Owned Phones

Accessories

Accessories

Device Repair

Device Repair

Sell A Phone

Sell A Phone

Need to get connected? We can help you get started with one of these carrier partners at this location:

Telus Logo Koodo Logo Public Mobile Logo

Looking for savings? Smart move.

Shop exclusive deals on certified pre-owned phones, accessories, and repairs.

Free

Cleaning phone screen

In-store exclusive

Free phone check-up.

Get a free phone check-up in-store today.1 In less than 5 mins our experts will perform:

  • battery health assessment
  • screen tests
  • screen cleaning

Get up to $650 in value!

In-store exclusive

Trade in, activate and save!

Trade-in your current Samsung device and get up to $650 in value to put towards a new one, when you activate on an eligible plan. Available with a 2 year Easy Payment term or Tab Plus plan. Device taxes due upfront. Subject to approved credit.2

Get up to $860 in value!

In-store exclusive

Trade in, activate and save!

Trade-in your current Apple device and get up to $860 in value to put towards a new one, when you activate on an eligible plan., Available with a 2 year Easy Payment term or Tab Plus plan. Device taxes due upfront. Subject to approved credit.3

$20 off

Charging phone

In-store exclusive

Get $20 off select battery replacements.

Battery constantly running low? For a limited time save $20 on select battery replacements, starting as low as $59 $39.4

Save up to $220

Person holding phone with a cracked screen

In-store exclusive

Save up to $220 on select repairs.

Save up to $220 on select repairs when you activate on eligible phone plans. Subject to approved credit.5

30% off

iPhone 11 and Samsung s20

Phone Clearance

Save 30% off select certified pre-owned phones.

For a limited time save 30% off select certified pre-owned devices including the iPhone 11 & Samsung Galaxy S20 plus many more. Get an additional $150 credit when you activate on an eligible plan. Subject to approved credit.6

What Our Customers Are Saying

5 stars

Rated 4.5/5 based on 243+ reviews.
Read our reviews on Google

Can’t make it into a store?

We offer other convenient options.

Shop Now

All devices are backed by our Mobile Klinik warranty and over 130 stores, coast-to-coast, to support your online purchase.

Shop now
front of an Mobile Klinik location

Mail-In

Send us your device using our fast courier partners and we’ll send it back fixed the day we receive it.

Mail-in a device
person holding a box that with the mobile klinik logo on it

Ottawa's Experts for Diagnostics, Repairs, and Everything In-Between

Do you own a smartphone or tablet and live in or visit Bayshore, or the surrounding area of West Ottawa? If so, Mobile Klinik can help keep your mobile device running and looking its best for as long as you own it.

The Mobile Klinik team at our West Ottawa location can repair some of the most common issues you could encounter with your mobile device. From full LCD and glass screen repair to batteries and other issues, we can fix it all. Don’t let a screen full of cracked glass ruin your day; whether your phone screen is smashed, shattered or just scratched up badly, bring it in and our team can get your broken phone or iPad screen fixed in Ottawa in as little as an hour.

Read more

We also fix a variety of other problems including broken camera lenses, missing or broken volume, power or home buttons, poor battery life, broken back glass, charging port failures, and more.

In the end, don’t leave your damaged phone in the hands of an amateur. Bring it to the professional repair technicians at Mobile Klinik! Let’s get you up and running again.

Mobile Klinik – Bayshore Shopping Centre has opened its doors, so drop in for a repair, accessories, or just to chat about your phone! Whether you have a cracked iPhone screen, your Nokia phone has water damage or your Samsung Galaxy can’t keep a charge, we can help. Slow WiFi? Poor performance? Broken charging port? Damaged headphone jack? No matter the issue, we will expertly repair your device. We diagnose, repair and optimize your smartphone or tablet on-site – in most cases, that’s within an hour. All our repairs are backed by an industry-leading lifetime warranty on parts and labour. And all our technicians are professionally trained experts who excel at customer service and love to share their knowledge about the latest mobile technology.

Service for All Major Phone & Tablet Brands

We service almost all makes and models of smartphones and tablets, whether from Nokia, Motorola, Huawei, HTC, Apple, LG, Samsung and more – we offer expert repair and care for your device. We serve customers on a first come, first served basis. Just drop into our store with your device and our expert technicians will provide you with a free, immediate quote and diagnosis in any case of damage or device breakdown. While you wait for your service to be finished, you can take a look at our impressive collection of Certified Pre-Owned devices, which are expertly refurbished and rigorously tested by our professional technicians. All our pre-owned devices are certified to look, feel and function like a brand-new device. While you’re in the store, you can also check out our large selection of branded accessories, including cases, speakers, chargers and more.

photo of a mobile klinik store front

Apple and iPhone are trademarks of Apple Inc., registered in the U.S. and other countries and regions.

Samsung is a registered trademark of Samsung Electronics Co., Ltd.

1. In-person phone check-up includes a battery health check, charging, microphone speaker, sensor and screen tests. At participating Mobile Klinik stores only. If any repairs are recommended after the in-store inspection and diagnosis, a store representative will review the cost with you and obtain your consent before proceeding with the repair.

2. Offer subject to change without notice and available in-store only at Mobile Klinik. $650 value is based on (1) $450 maximum trade-in value for a Samsung Galaxy S24 Ultra 512GB (2) $50 trade-in credit, per activation, for customers trading in an eligible device and activating an eligible rate plan with a certified pre-owned phone from Mobile Klinik (3) $100 one time BYOD device credit when a customer activates on a TELUS or Koodo rate plan of $44/mo or higher; and (4) $50 bill credit. Credit provided is discretionary and includes applicable taxes (based on the taxes levied in the province of supply) therefore the value displayed on your bill is the value before tax. Trade-in value is given to the customer in the form of a preloaded Visa gift card, which can be used towards the monthly device financing price. Trade-in value determined at the time the eligible device is brought into store, at Mobile Klinik’s sole discretion. Subject to approved credit with a 24-month Easy Payment agreement (0% APR) on any in-market plan with data and voice included. Easy Payment balance will be repaid over a 24-month period via equal monthly payments. Payment of any outstanding Easy Payment balance due upon termination, or account transfer. Applicable taxes are calculated based on the total no term price less any device discounts and must be paid in full at the time of purchase. Pay-per-use charges (including long distance, roaming and additional airtime or data) are extra. A monthly rate plan is charged in addition to the 24-month Easy Payment plan. A one-time connection fee of $70 applies to in-store and call center upgrades and activations and is subject to change without notice.Offer also available on a Koodo Tab Plus plan, which requires Koodo voice and data plan. While quantities last. Offer not redeemable for cash or a cash equivalent.

3. Offer subject to change without notice and available in-store only at Mobile Klinik. $860 value is based on (1) $660 maximum trade-in value for an iPhone 15 Pro 512GB(2) $50 trade-in credit, per activation, for customers trading in an eligible device and activating an eligible rate plan with a certified pre-owned phone from Mobile Klinik (3) $100 one time BYOD device credit when a customer activates on a TELUS or Koodo rate plan of $44/mo or higher; and (4) $50 bill credit. Credit provided is discretionary and includes applicable taxes (based on the taxes levied in the province of supply) therefore the value displayed on your bill is the value before tax. Trade-in value is given to the customer in the form of a preloaded Visa gift card, which can be used towards the monthly device financing price. Trade-in value determined at the time the eligible device is brought into store, at Mobile Klinik’s sole discretion. Subject to approved credit with a 24-month Easy Payment agreement (0% APR) on any in-market plan with data and voice included. Easy Payment balance will be repaid over a 24-month period via equal monthly payments. Payment of any outstanding Easy Payment balance due upon termination, or account transfer. Applicable taxes are calculated based on the total no term price less any device discounts and must be paid in full at the time of purchase. Pay-per-use charges (including long distance, roaming and additional airtime or data) are extra. A monthly rate plan is charged in addition to the 24-month Easy Payment plan. A one-time connection fee of $70 applies to in-store and call center upgrades and activations and is subject to change without notice. Offer also available on a Koodo Tab Plus plan, which requires Koodo voice and data plan. While quantities last. Offer not redeemable for cash or a cash equivalent.

4. Excluding Apple OEM battery repair. Not stackable with other repair or activation offer.

5. Offer subject to change without notice. Savings based on (1) $20 battery repair discount, excluding Apple OEM battery repair; (2) $100 bill credit when a customer activates in-store at Mobile Klinik on a TELUS or Koodo Mobility rate plan $44/mo or higher; (3) $50 repair discount with eligible mobility activation; and (4) $50 Sustainability bill credit. Cannot be combined with other offers. Credit provided is discretionary and includes applicable taxes (based on the taxes levied in the province of supply) therefore the value displayed on your bill is the value before tax. Subject to approved credit.

6. Offer available on iPhone X (64G & 256 GB), iPhone XR (64 GB, 128 GB & 256 GB), iPhone XS (64GB, 256 GB & 512 GB), iPhone XS MAX (256 GB & 512 GB), iPhone 11 (64GB, 128 GB & 256 GB), iPhone 11 Pro (64 GB, 256 GB & 512 GB), iPhone Pro Max (64 GB, 256 GB & 512 GB), Samsung S20 (128 GB), Samsung S20 Plus (128 GB & 512 GB), Samsung S20 Ultra (128 GB & 512 GB), while quantities last. Offer includes (1) a one-time $50 bill credit, inclusive of tax as long as the customer meets eligibility requirements. Customer must activate a line with Koodo or TELUS at a Mobile Klinik store. The offer can be combined with other code-based offers, promo codes or other bill credits. If customer activates online the offer cannot be combined with other code-based offers, promo codes or other bill credits. The offer is subject to change at any time without notice. (2) $100 bill credit when a customer activates in-store at Mobile Klinik on a TELUS or Koodo Mobility rate plan $44/mo or higher. Subject to approved credit.