Featured Promo

Repair
Come in, we're open until 9:00 pm!
100 Bayshore Drive
Aa45D, Bayshore Shopping Centre
Nepean, Ontario K2B 8C1
CA
Hours may differ during the holiday period. Please call our store to confirm the hours!
Certified Pre-Owned Phones
Accessories
Device Repair
Sell A Phone
Whether you visit one of our stores or shop online, we’re dedicated to providing our customers with five-star service!
Reviews from
My wife brought her poorly functioning Samsung in (resulting from viral downloaded apps). The gentleman spent 15 minutes cleaning it up and guiding heru2026.and would not charge her a dime. Canu2019t recommend these guys enough. Thank you!
Reply by owner: Hi David, thank you for sharing your experience with us. We are so glad our team could help your wife resolve the issues with her Samsung and get it back to working order at no cost. Your recommendation means a lot to everyone here at Mobile Klinik.
Gurvir was professional and my phone was fixing within an hour.The screen replacement was done with absolutely no difference than original.nThanks
Reply by owner: Hi Harsh, itu2019s great to hear that Gurvir provided such professional service and had your screen looking like new again in under an hour. We appreciate you choosing Mobile Klinik for your repair and are glad you're happy with the results!rnrnMobile Klinik
Very great customer service!!
Reply by owner: Hi Matt, thank you so much for the kind words about our customer service. We are happy to hear you had such a positive experience at Mobile Klinik Bayshore!
I arrived at this location as I was told by Samsung Head office they could help me get back my pdf file capability and several other issues.nWhen I arrived , I was informed that they only felt with hardware issues and this was not their function.nDespite that, the 2 gentleman assisted me and made the trip worth while , They were very knowledgeable, patient and very professional.They provided better service than Head office had on a lengthy phone callnThese gentleman deserve pay raise .nVisit was on June 22 early afternoon 2026nMy name is Rosalyn Broesky
Reply by owner: Hi Rosalyn, thank you for sharing your experience with us. I am so pleased to hear that our team was able to provide you with such patient and professional support, even when the issues fell outside our usual hardware scope. We truly appreciate you taking the time to recognize the dedication shown by our staff at Mobile Klinik Bayshore.
Service honnu00eate et tres rapide. J'avais un problu00e8me de circuit de charge alors qu'ailleurs on m'a demandu00e9 150$ pour changer, eux ils m'ont dit que ce n'u00e9tait que de la poussiu00e8re et on du00e9poussiu00e9rer sans rien me demander. J'ai u00e9tu00e9 tru00e8s satisfait de leur Honnu00eatetu00e9
Reply by owner: Bonjour Yannick, merci beaucoup d'avoir partagu00e9 votre expu00e9rience avec nous. Nous sommes ravis que notre u00e9quipe ait pu ru00e9soudre votre problu00e8me de charge rapidement et en toute transparence pour vous.rnrnMobile Klinik Bayshore
We've got you covered! Visit our online store to explore our full range of devices from the comfort of your home. All devices are backed by our Mobile Klinik warranty and over 150 stores, coast-to-coast, to support your online purchase.
Shop nowDo you own a smartphone or tablet and live in or visit Bayshore, or the surrounding area of West Ottawa? If so, Mobile Klinik can help keep your mobile device running and looking its best for as long as you own it.
The Mobile Klinik team at our West Ottawa location can repair some of the most common issues you could encounter with your mobile device. From full LCD and glass screen repair to batteries and other issues, we can fix it all. Don’t let a screen full of cracked glass ruin your day; whether your phone screen is smashed, shattered or just scratched up badly, bring it in and our team can get your broken phone or iPad screen fixed in Ottawa in as little as an hour.
We also fix a variety of other problems including broken camera lenses, missing or broken volume, power or home buttons, poor battery life, broken back glass, charging port failures, and more.
In the end, don’t leave your damaged phone in the hands of an amateur. Bring it to the professional repair technicians at Mobile Klinik! Let’s get you up and running again.
Mobile Klinik – Bayshore Shopping Centre has opened its doors, so drop in for a repair, accessories, or just to chat about your phone! Whether you have a cracked iPhone screen, your Nokia phone has water damage or your Samsung Galaxy can’t keep a charge, we can help. Slow WiFi? Poor performance? Broken charging port? Damaged headphone jack? No matter the issue, we will expertly repair your device. We diagnose, repair and optimize your smartphone or tablet on-site – in most cases, that’s within an hour. All our repairs are backed by an industry-leading lifetime warranty on parts and labour. And all our technicians are professionally trained experts who excel at customer service and love to share their knowledge about the latest mobile technology.
We service almost all makes and models of smartphones and tablets, whether from Nokia, Motorola, Huawei, HTC, Apple, LG, Samsung and more – we offer expert repair and care for your device. We serve customers on a first come, first served basis. Just drop into our store with your device and our expert technicians will provide you with a free, immediate quote and diagnosis in any case of damage or device breakdown. While you wait for your service to be finished, you can take a look at our impressive collection of Certified Pre-Owned devices, which are expertly refurbished and rigorously tested by our professional technicians. All our pre-owned devices are certified to look, feel and function like a brand-new device. While you’re in the store, you can also check out our large selection of branded accessories, including cases, speakers, chargers and more.
Apple and iPhone are trademarks of Apple Inc., registered in the U.S. and other countries and regions.
Samsung is a registered trademark of Samsung Electronics Co., Ltd.
1. Requires activation of a TELUS or Koodo rate plan. For an eligible activation, Mobile Klinik will provide customer with a $100 credit towards a repair. Activation and repair/replacement must be completed in the same transaction. Not stackable with another activation promo. Not applicable to Apple OEM screen replacement. For iPhone and iPad digitizer/screen replacement single or combo bundle over $200, customers will pay for the difference. In order to access TELUS or Koodo postpaid mobility services, each line requires a compatible TELUS Mobility or Koodo SIM (currently $15). The type of SIM required depends on the device's specifications. All prices do not include applicable taxes and are subject to change without notice.
2. Offer subject to change without notice. Includes (1) $100 MSRP discount on the iPhone iPhone 15 Pro 128 or 256 GB Very Good grade certified pre-owned phone, (2) a one-time $50 bill credit, inclusive of tax, provided that the customer meets eligibility requirements. Customers must activate a line with Koodo or TELUS at a Mobile Klinik store. (3) Offer also inclusive of a $50 bonus-trade in top-up. Trade-in value determined at the time the eligible device is brought into store, at Mobile Klinik’s sole discretion, and is given to the customer at the time of the transaction, and may not be used at a later time. While quantities last. Offer not redeemable for cash or a cash equivalent. In order to access TELUS or Koodo postpaid mobility services, each line requires a compatible TELUS Mobility or Koodo SIM (currently $15). The type of SIM required depends on the device’s specifications. All prices do not include applicable taxes and are subject to change without notice.
3. Requires activation of a TELUS or Koodo rate plan. For an eligible activation, Mobile Klinik will provide customer with a $100 credit towards a repair. Activation and repair/replacement must be completed in the same transaction. Not stackable with another activation promo. Not applicable to Apple OEM screen replacement. For iPhone and iPad digitizer/screen replacement single or combo bundle over $200, customers will pay for the difference. In order to access TELUS or Koodo postpaid mobility services, each line requires a compatible TELUS Mobility or Koodo SIM (currently $15). The type of SIM required depends on the device’s specifications. All prices do not include applicable taxes and are subject to change without notice.
4. Offer and regular pricing subject to change without notice and available in store-only at participating locations. Available to new Koodo or TELUS post-paid mobility customers purchasing select certified pre-owned phones from Mobile Klinik, including, but not limited to: Samsung Galaxy S24 128 or 256 GB in Good condition only with the Koodo Happy Tab or TELUS Easy Payment, when activating an eligible mobility plan. Cannot be combined with other promotions. Subject to approved credit. If you cancel your service or if Koodo terminates the Agreement in accordance with the Service Terms, any Tab balance plus the Tab Bonus balance becomes due and payable. The remaining Tab balance and Tab Bonus balance will be calculated based on an equal monthly reduction over a 24-month period. Requires Koodo voice and data plan. Taxes (including provincial or municipal 911 fees, if applicable) and pay-per-use charges (including long distance and roaming) are extra. Offer cannot be combined with any other promotions or promo codes. Subject to approved credit with a 24-month TELUS Easy PaymentⓇ agreement (0% APR) on any in-market plan with data and voice included. TELUS Easy PaymentⓇ balance will be repaid over a 24 month period via equal monthly payments. Payment of any outstanding TELUS Easy PaymentⓇ balance, subject to applicable adjustments, is due upon termination, or account transfer. Applicable taxes are calculated based on the total no term price less any device discounts and must be paid in full at the time of purchase. In order to access TELUS or Koodo postpaid mobility services, each line requires a compatible TELUS Mobility or Koodo SIM (currently $15). The type of SIM required depends on the device’s specifications. All prices do not include applicable taxes and are subject to change without notice.
5. Requires activation of a TELUS or Koodo rate plan. For an eligible activation, Mobile Klinik will provide customer with a $100 credit towards a repair. Activation and repair/replacement must be completed in the same transaction. Not stackable with another activation promo. Not applicable to Apple OEM battery parts. For iPhone and iPad digitizer/screen replacement single or combo bundle over $150, customers will pay for the difference. In order to access TELUS or Koodo postpaid mobility services, each line requires a compatible TELUS Mobility or Koodo SIM (currently $15). The type of SIM required depends on the device’s specifications. All prices do not include applicable taxes and are subject to change without notice.
6. Offer subject to change without notice. Includes (1) $150 MSRP discount on the iPhone iPhone 15 Pro Max 256 GB Good Enough grade certified pre-owned phone, (2) a one-time $50 bill credit, inclusive of tax, provided that the customer meets eligibility requirements. Customers must activate a line with Koodo or TELUS at a Mobile Klinik store. (3) Offer also inclusive of a $50 bonus-trade in top-up. Trade-in value determined at the time the eligible device is brought into store, at Mobile Klinik’s sole discretion, and is given to the customer at the time of the transaction, and may not be used at a later time. While quantities last. Offer not redeemable for cash or a cash equivalent. In order to access TELUS or Koodo postpaid mobility services, each line requires a compatible TELUS Mobility or Koodo SIM (currently $15). The type of SIM required depends on the device’s specifications. All prices do not include applicable taxes and are subject to change without notice.
7. Offer and regular pricing subject to change without notice and available in store-only at participating locations. Available to new Koodo or TELUS post-paid mobility customers purchasing select certified pre-owned phones from Mobile Klinik, including, but not limited to: Samsung Galaxy S24 Ultra 256 GB Good condition only with the Koodo Happy Tab or TELUS Easy Payment, when activating an eligible mobility plan. Cannot be combined with other promotions. Subject to approved credit. If you cancel your service or if Koodo terminates the Agreement in accordance with the Service Terms, any Tab balance plus the Tab Bonus balance becomes due and payable. The remaining Tab balance and Tab Bonus balance will be calculated based on an equal monthly reduction over a 24-month period. Requires Koodo voice and data plan. Taxes (including provincial or municipal 911 fees, if applicable) and pay-per-use charges (including long distance and roaming) are extra. Offer cannot be combined with any other promotions or promo codes. Subject to approved credit with a 24-month TELUS Easy PaymentⓇ agreement (0% APR) on any in-market plan with data and voice included. TELUS Easy PaymentⓇ balance will be repaid over a 24 month period via equal monthly payments. Payment of any outstanding TELUS Easy PaymentⓇ balance, subject to applicable adjustments, is due upon termination, or account transfer. Applicable taxes are calculated based on the total no term price less any device discounts and must be paid in full at the time of purchase. In order to access TELUS or Koodo postpaid mobility services, each line requires a compatible TELUS Mobility or Koodo SIM (currently $15). The type of SIM required depends on the device’s specifications. All prices do not include applicable taxes and are subject to change without notice.
8. Offer and regular pricing subject to change without notice and available in store-only at participating locations. Available to new Koodo or TELUS post-paid mobility customers purchasing select certified pre-owned phones from Mobile Klinik, including, but not limited to: iPhone 15 128 GB in Good Enough condition with the Koodo Happy Tab or TELUS Easy Payment, when activating an eligible mobility plan. Cannot be combined with other promotions. Subject to approved credit. If you cancel your service or if Koodo terminates the Agreement in accordance with the Service Terms, any Tab balance plus the Tab Bonus balance becomes due and payable. The remaining Tab balance and Tab Bonus balance will be calculated based on an equal monthly reduction over a 24-month period. Requires Koodo voice and data plan. Taxes (including provincial or municipal 911 fees, if applicable) and pay-per-use charges (including long distance and roaming) are extra. Offer cannot be combined with any other promotions or promo codes. Subject to approved credit with a 24-month TELUS Easy PaymentⓇ agreement (0% APR) on any in-market plan with data and voice included. TELUS Easy PaymentⓇ balance will be repaid over a 24 month period via equal monthly payments. Payment of any outstanding TELUS Easy PaymentⓇ balance, subject to applicable adjustments, is due upon termination, or account transfer. Applicable taxes are calculated based on the total no term price less any device discounts and must be paid in full at the time of purchase.