
Phones
6631 Island Hwy North,
Nanaimo, BC
V9T 4T7
Hours may differ during the holiday period. Please call our store to confirm the hours!
Monday 10:00 am – 6:00 pm
Tuesday 10:00 am – 6:00 pm
Wednesday 10:00 am – 6:00 pm
Thursday 10:00 am – 8:00 pm
Friday 10:00 am – 8:00 pm
Saturday 10:00 am – 6:00 pm
Sunday 11:00 am – 5:00 pm
This location is a WISE Authorized Service Provider
WISE stands for Wireless Industry Service Excellence. It is the industry recognized standard for retailers and technicians performing phone repair.
All devices are backed by our Mobile Klinik warranty and over 130 stores, coast-to-coast, to support your online purchase.
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Send us your device using our fast courier partners and we’ll send it back fixed the day we receive it.
Mail-in a deviceWith 85+ locations coast-to-coast, Mobile Klinik is Canada’s trusted source for all smartphone needs, whether professional repairs, best-in-class accessories, expertly refurbished phones or otherwise. We are proud to serve all major brands, including Apple, Samsung, Google, Huawei and LG. Regardless of your brand of choice, we only use the highest-grade parts when performing repairs, and offer industry-leading warranties.
There’s nothing worse than hearing your smartphone or tablet crash to the floor or land in a puddle of water. It can feel extremely stressful when you’re left with a cracked screen or a dead phone. Before you consider it a loss, come by our Mobile Klinik location in Woodgrove Centre, Nanaimo for an immediate diagnosis and repair.
Once we get started, we’ll have your device back up and running, usually in 60 minutes or less. Walk-ins are welcome, so you can come by when it is most convenient for you, without needing to make an appointment. All of our customers are served on a first-come, first-serve basis.
You shouldn’t have to settle for subpar when it comes to your devices. Trust the leading name in Canada for smartphone and tablet repairs. And if your phone is beyond repair, you can browse our large collection of certified, pre-owned devices. Each of our like-new devices has been meticulously repaired and tested to pass a 64-point inspection before placed up for sale.
At Mobile Klinik, we’ll pay you top dollar for your used phone. All you need to do is walk into one of our 85+ locations, have it valued and wiped by one of our expert technicians, and walk out with a Visa gift card or Mobile Klinik credit.
We are now offering appointment bookings for our services including smartphone and tablet repairs and purchases. We know that everyone has busy schedules, so when something unexpected happens to your device, we want to be there when most convenient for you. In most cases, repairs take 60 minutes or less. With an appointment, you can guarantee our undivided attention. Ready to book? Reserve your spot today.
Apple and iPhone are trademarks of Apple Inc., registered in the U.S. and other countries and regions.
Samsung is a registered trademark of Samsung Electronics Co., Ltd.
1. Offer subject to change without notice. Includes (1) $50 discount on the iPhone 14 128 GB Good Enough grade certified pre-owned phone; (2) a one-time $50 bill credit, inclusive of tax, provided that the customer meets eligibility requirements. Customers must activate a line with Koodo or TELUS at a Mobile Klinik store. Eligible device trade-in includes only an iPhone 12 256 GB in the greatest condition based on a physical inspection by a technician in-store. Offer also inclusive of a $50 bonus-trade in top-up. Trade-in value determined at the time the eligible device is brought into store, at Mobile Klinik’s sole discretion, and is given to the customer at the time of the transaction, and may not be used at a later time. A one-time connection fee of $80 applies to in-store and call center upgrades and activations and is subject to change without notice. While quantities last. Offer not redeemable for cash or a cash equivalent.
2. Offer subject to change without notice. Includes (1) $50 discount on the Samsung S23 128 GB Good grade certified pre-owned phone; (2) a one-time $50 bill credit, inclusive of tax, provided that the customer meets eligibility requirements. Customers must activate a line with Koodo or TELUS at a Mobile Klinik store. Eligible device trade-in includes only an Samsung S21 256 GB in the greatest condition based on a physical inspection by a technician in-store.Offer also inclusive of a $50 bonus-trade in top-up. Trade-in value determined at the time the eligible device is brought into store, at Mobile Klinik’s sole discretion, and is given to the customer at the time of the transaction, and may not be used at a later time. A one-time connection fee of $80 applies to in-store and call center upgrades and activations and is subject to change without notice. While quantities last. Offer not redeemable for cash or a cash equivalent.
3. Requires activation of a TELUS or Koodo rate plan. For an eligible activation, Mobile Klinik will provide customer with a $200 credit towards a repair. Activation and repair/replacement must be completed in the same transaction. Not stackable with another activation promo. Not applicable to Apple OEM screen replacement. For iPhone and iPad digitizer/screen replacement single or combo bundle over $200, customers will pay for the difference.
4. In-person phone check-up includes a battery health check, charging, microphone speaker, sensor and screen tests. At participating Mobile Klinik stores only. If any repairs are recommended after the in-store inspection and diagnosis, a store representative will review the cost with you and obtain your consent before proceeding with the repair.
5. While quantities last. Offer subject to change. Available at participating locations.