
Phones
Unit #121 – 610 6th St #115,
New Westminster, BC V3L 3C2
Hours may differ during the holiday period. Please call our store to confirm the hours!
Monday 10:00 am – 6:00 pm
Tuesday 10:00 am – 6:00 pm
Wednesday 10:00 am – 9:00 pm
Thursday 10:00 am – 9:00 pm
Friday 10:00 am – 9:00 pm
Saturday 10:00 am – 6:00 pm
Sunday 11:00 am – 6:00 pm
This location is a WISE Authorized Service Provider
WISE stands for Wireless Industry Service Excellence. It is the industry recognized standard for retailers and technicians performing phone repair.
All devices are backed by our Mobile Klinik warranty and over 130 stores, coast-to-coast, to support your online purchase.
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Send us your device using our fast courier partners and we’ll send it back fixed the day we receive it.
Mail-in a deviceLooking for the best possible value when it comes to your smartphone user experience? Turn to our team at Mobile Klinik’s phone repair location at the Royal City Centre. Whether you need a device expertly and affordably repaired in a time-efficient manner, are interested in selling your smartphone, or are planning on upgrading to an ideal refurbished one, we’re happy to help! Our team of technicians is familiar with all major brands including Apple, Samsung, Huawei, Google, and many more. We’re also an ideal iPad repair location and know these devices well. Stop by to experience our quick and effective service!
If you need a fast repair that is done properly, look no further than Mobile Klinik. Whether you’re dealing with a battery that doesn’t hold charge, a cracked screen, stuck button, or a broken charging port, we can usually resolve the issue in 60 minutes or less. This applies to all common issues faced by smartphone owners who require a repair. In addition, you’ll receive a lifetime warranty on all parts and labour involved in your smartphone repair, restoring not only your device but also your peace of mind! Whether you need us for smartphone or tablet repairs, we’re happy to assist.
Alternatively, what if you’re searching for an ideal upgrade without having to pay full price? Consider our professionally restored lineup of certified pre-owned phones. These devices are meticulously refurbished, undergoing a comprehensive 64-point inspection prior to sale. This ensures that you can be confident about the device you choose and, of course, it will also come with a best-in-class one-year warranty on all parts and components.
Our team at the Royal City Centre also readily accepts older smartphones for trade-in. Stop by to sell us your device to receive a top-dollar payout, which can be provided either in-store credit or a VISA gift card. We’ll wipe all data and factory reset the device as well before performing our inspection to resell it.
Do you need a repair done on a certain day at a specific time? We’re one of the best cell phone repair locations around when it comes to flexibility. We can arrange for it with our dedicated appointment booking system. Simply reserve your spot online for timely, efficient, and effective service whenever you need our help!
Apple and iPhone are trademarks of Apple Inc., registered in the U.S. and other countries and regions.
Samsung is a registered trademark of Samsung Electronics Co., Ltd.
1. Offer subject to change without notice. Includes (1) $50 discount on the iPhone 14 128 GB Good Enough grade certified pre-owned phone; (2) a one-time $50 bill credit, inclusive of tax, provided that the customer meets eligibility requirements. Customers must activate a line with Koodo or TELUS at a Mobile Klinik store. Eligible device trade-in includes only an iPhone 12 256 GB in the greatest condition based on a physical inspection by a technician in-store. Offer also inclusive of a $50 bonus-trade in top-up. Trade-in value determined at the time the eligible device is brought into store, at Mobile Klinik’s sole discretion, and is given to the customer at the time of the transaction, and may not be used at a later time. A one-time connection fee of $80 applies to in-store and call center upgrades and activations and is subject to change without notice. While quantities last. Offer not redeemable for cash or a cash equivalent.
2. Offer subject to change without notice. Includes (1) $50 discount on the Samsung S23 128 GB Good grade certified pre-owned phone; (2) a one-time $50 bill credit, inclusive of tax, provided that the customer meets eligibility requirements. Customers must activate a line with Koodo or TELUS at a Mobile Klinik store. Eligible device trade-in includes only an Samsung S21 256 GB in the greatest condition based on a physical inspection by a technician in-store.Offer also inclusive of a $50 bonus-trade in top-up. Trade-in value determined at the time the eligible device is brought into store, at Mobile Klinik’s sole discretion, and is given to the customer at the time of the transaction, and may not be used at a later time. A one-time connection fee of $80 applies to in-store and call center upgrades and activations and is subject to change without notice. While quantities last. Offer not redeemable for cash or a cash equivalent.
3. Requires activation of a TELUS or Koodo rate plan. For an eligible activation, Mobile Klinik will provide customer with a $200 credit towards a repair. Activation and repair/replacement must be completed in the same transaction. Not stackable with another activation promo. Not applicable to Apple OEM screen replacement. For iPhone and iPad digitizer/screen replacement single or combo bundle over $200, customers will pay for the difference.
4. In-person phone check-up includes a battery health check, charging, microphone speaker, sensor and screen tests. At participating Mobile Klinik stores only. If any repairs are recommended after the in-store inspection and diagnosis, a store representative will review the cost with you and obtain your consent before proceeding with the repair.
5. While quantities last. Offer subject to change. Available at participating locations.