Canadian owned and operated—shop local, support Canadian. 
1200 St. Laurent Blvd Unit 641,
Ottawa, ON K1K 3B8
Hours may differ during the holiday period. Please call our store to confirm the hours!
Monday 9:30 am – 9:00 pm
Tuesday 9:30 am – 9:00 pm
Wednesday 9:30 am – 9:00 pm
Thursday 9:30 am – 9:00 pm
Friday 9:30 am – 9:00 pm
Saturday 9:30 am – 9:00 pm
Sunday 11:00 am – 5:00 pm
This location is a WISE Authorized Service Provider
WISE stands for Wireless Industry Service Excellence. It is the industry recognized standard for retailers and technicians performing phone repair.
Repair
Repair
Phones
Repair
Accessories
For eligible customers our certified pre-owned phone have a Mobile Klinik limited lifetime warranty*. With over 130 stores, coast-to-coast, to support your online purchase.
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Send us your device using our fast courier partners and we’ll send it back fixed the day we receive it.
Mail-in a device
Mobile Klinik is Ottawa’s favourite choice for fast, reliable cell phone repair. Our professionally trained technicians will repair your mobile phone on-site and fix the problem, most times, within 60 minutes. Whether you spilled water on your device, accidentally dropped your phone, or your iPhone stopped working all of a sudden, we can help. Dead battery? Jammed charging port? Unreliable headphone jack? We will find a fast, effective solution. Just drop in to our convenient Ottawa location at St. Laurent Shopping Centre and our expert technicians will take care of it.
We will provide immediate diagnosis and a personalized quote for your mobile phone problems. Most issues can be expertly solved within 60 minutes, and we back up our work with a robust lifetime warranty on all parts and services. If you’re looking for fast local service by the pros, you’ve come to the right place.
The Mobile Klinik team at our East Ottawa location can repair some of the most common issues you could encounter with your mobile device. From full LCD and glass screen repair to batteries and other issues, we can fix it all. Don’t let a screen full of cracked glass ruin your day; whether your phone screen is smashed, shattered or just scratched up badly, bring it in and our team can get your broken phone or iPad screen fixed in Ottawa in as little as an hour.
We also fix a variety of other problems including broken camera lenses, missing or broken volume, power or home buttons, poor battery life, broken back glass, charging port failures, and more.
In the end, don’t leave your damaged phone in the hands of an amateur. Bring it to the professional repair technicians at Mobile Klinik! Let’s get you up and running again.
Apple and iPhone are trademarks of Apple Inc., registered in the U.S. and other countries and regions.
Samsung is a registered trademark of Samsung Electronics Co., Ltd.
1. In-person phone check-up includes a battery health check, charging, microphone speaker, sensor and screen tests. At participating Mobile Klinik stores only. If any repairs are recommended after the in-store inspection and diagnosis, a store representative will review the cost with you and obtain your consent before proceeding with the repair.
2. Requires activation of a TELUS or Koodo rate plan. Activation and repair/replacement must be completed in the same transaction. Subject to approved credit.
3. Offer subject to change without notice. Includes (1) $50 discount on the iPhone 14 Pro 128 GB Good Enough grade certified pre-owned phone; (2) a one-time $50 bill credit, inclusive of tax, provided that the customer meets eligibility requirements. Customers must activate a line with Koodo or TELUS at a Mobile Klinik store. Offer also inclusive of a $50 bonus-trade in top-up. Trade-in value determined at the time the eligible device is brought into store, at Mobile Klinik’s sole discretion, and is given to the customer at the time of the transaction, and may not be used at a later time. A one-time connection fee of $80 applies to in-store and call center upgrades and activations and is subject to change without notice. While quantities last. Offer not redeemable for cash or a cash equivalent.
4. Requires activation of a TELUS or Koodo rate plan.For an eligible activation, Mobile Klinik will provide customer with a $200 credit towards a repair. Activation and repair/replacement must be completed in the same transaction. Subject to approved credit.
5. Available at participating locations, while quantities last. Offer is not stackable with other accessory offers.
Our certifications show more than compliance—they reflect a commitment to providing high-quality, safe, and sustainable device solutions Canadians can count on.
