Canadian owned and operated—shop local, support Canadian. 
Currently closed, we're open at 10:00 am!
50 Rideau Street
Unit 0350A CF Rideau Centre
Ottawa, Ontario K1N 9J7
CA
Hours may differ during the holiday period. Please call our store to confirm the hours!
Certified Pre-Owned Phones
Accessories
Device Repair
Sell A Phone
This location is a WISE Authorized Service Provider
WISE stands for Wireless Industry Service Excellence. It is the industry recognized standard
for retailers and technicians performing phone repair.
Featured Promo
Repair
Phones
Repair
Phones
Phones
Phones
Phones
Phones
Whether you visit one of our stores or shop online, we’re dedicated to providing our customers with five-star service!
Reviews from
10 stars wasn't an option. Staff are friendly and were impressively quick to replace my phone's screen.
Reply by owner: Thank you for the wonderful rating, E C! We are so glad our team could provide friendly service and get your screen replaced quickly for you. rnrn- Mobile Klinik
Great service! Didn't push me on something that would have been useless and just a money grab. Friendly staff too.
Reply by owner: Hi Roma, thank you so much for sharing your experience. We take pride in providing honest, transparent advice without any pressure, and it's great to hear our staff made you feel welcome. rnrnMobile Klinik
Great service. Helped me download my apps after my phone was freezing and not accepting any additional. Thanks
Reply by owner: Hello Safari, thank you for sharing your experience with us. We are so glad our team could resolve those freezing issues and get your apps downloaded and working properly again. rnrnMobile Klinik
Merci beaucoup pour le bon service/ changement de batterie! Au plaisir. Bonne continuation.
Reply by owner: Merci beaucoup pour votre visite et votre avis positif, Adolphe. Nous sommes heureux d'avoir pu vous aider avec le changement de votre batterie et de vous offrir un service efficace. Toute l'u00e9quipe de Mobile Klinik vous souhaite u00e9galement une excellente continuation !
A big shout out to yacine he helped me alot with my phone and he got me a great deal with a new phone these guys are amazing
Reply by owner: Hi Gaswaga Julius, thank you for giving a shout-out to Yacine! We're so glad he was able to help with your device and find you a great deal on a new phone. We truly appreciate your kind words and are happy you had such a positive experience at Mobile Klinik.
We've got you covered! Visit our online store to explore our full range of devices from the comfort of your home. All devices are backed by our Mobile Klinik warranty and over 150 stores, coast-to-coast, to support your online purchase.
Shop nowNot sure what to do about your broken phone or tablet? If your device has stopped working, has a cracked screen or slipped into a pool of water, bring it into our Mobile Klinik store in Ottawa located just inside the Rideau Centre. Mobile devices are an important part of our everyday lives. They help us stay connected, informed, on time, and they store some of our favourite photos from those precious moments in life. Get your phone or tablet diagnosed with fast and immediate repairs that can usually be completed in 60 minutes or less.
At Mobile Klinik, our tech team is knowledgeable, trained, and experienced at repairing all sorts of issues, whether it’s a screen repair, water damage, an issue with the headphone jack, or something more intricate. Software updates, data backups, and virus protection can also be applied to improve the performance of your phone or tablet. We have the tools and expertise to repair most major brands including Apple, Samsung, Blackberry, Huawei, Google, HTC, LG and more. Every repair is made with the highest quality parts, and you’ll get an automatic lifetime warranty on all parts and labour. Customers can feel confident knowing that their device is in the most trusted hands in the industry. If there’s a solution, we’ll find it!
While you’re waiting for your device, check out our selection of certified, pre-owned devices. All refurbished items undergo a rigorous inspection process by our team, where they’re repaired and tested before being certified and placed up for sale. You can get a recent, gently used phone with updated software that works just like new for a fraction of the price of a new one. It’s a great option to consider in the event that your phone can’t be fixed.
Mobile Klinik offers a range of devices, all in like-new cosmetic condition and backed by a one year warranty. No matter what budget or preference you have – iOS or Android – we have devices in stock. From iPhone 7 available in all colours and storage capacities handsets to the beautiful new Samsung S10, you can shop our entire selection and purchase with confidence knowing everything is in like-new condition, fully vetted, tested and ready to go.
Apple and iPhone are trademarks of Apple Inc., registered in the U.S. and other countries and regions.
Samsung is a registered trademark of Samsung Electronics Co., Ltd.
1. Requires activation of a TELUS or Koodo rate plan. For an eligible activation, Mobile Klinik will provide customer with a $200 credit towards a repair. Activation and repair/replacement must be completed in the same transaction. Not stackable with another activation promo. Not applicable to Apple OEM screen replacement. For iPhone and iPad digitizer/screen replacement single or combo bundle over $200, customers will pay for the difference. In order to access TELUS or Koodo postpaid mobility services, each line requires a compatible TELUS Mobility or Koodo SIM (currently $15). The type of SIM required depends on the device's specifications. All prices do not include applicable taxes and are subject to change without notice.
2. Offer and regular pricing subject to change without notice and available in store-only at participating locations. Available to new Koodo or TELUS post-paid mobility customers purchasing select certified pre-owned phones from Mobile Klinik, including, but not limited to: iPhone 15 128 or 256 GB and iPhone 15 Plus 128 GB or 256 GB in Good condition with the Koodo Happy Tab or TELUS Easy Payment, when activating an eligible mobility plan. Cannot be combined with other promotions. Subject to approved credit. If you cancel your service or if Koodo terminates the Agreement in accordance with the Service Terms, any Tab balance plus the Tab Bonus balance becomes due and payable. The remaining Tab balance and Tab Bonus balance will be calculated based on an equal monthly reduction over a 24-month period. Requires Koodo voice and data plan. Taxes (including provincial or municipal 911 fees, if applicable) and pay-per-use charges (including long distance and roaming) are extra. Offer cannot be combined with any other promotions or promo codes. Subject to approved credit with a 24-month TELUS Easy PaymentⓇ agreement (0% APR) on any in-market plan with data and voice included. TELUS Easy PaymentⓇ balance will be repaid over a 24 month period via equal monthly payments. Payment of any outstanding TELUS Easy PaymentⓇ balance, subject to applicable adjustments, is due upon termination, or account transfer. Applicable taxes are calculated based on the total no term price less any device discounts and must be paid in full at the time of purchase.
3. Excluding Apple OEM battery repair. Not stackable with other repair or activation offer
4. Offer and regular pricing subject to change without notice and available in store-only at participating locations. Available to new Koodo or TELUS post-paid mobility customers purchasing select certified pre-owned phones from Mobile Klinik, including, but not limited to: Samsung Galaxy S24 128 or 256 GB in Good condition only with the Koodo Happy Tab or TELUS Easy Payment, when activating an eligible mobility plan. Cannot be combined with other promotions. Subject to approved credit. If you cancel your service or if Koodo terminates the Agreement in accordance with the Service Terms, any Tab balance plus the Tab Bonus balance becomes due and payable. The remaining Tab balance and Tab Bonus balance will be calculated based on an equal monthly reduction over a 24-month period. Requires Koodo voice and data plan. Taxes (including provincial or municipal 911 fees, if applicable) and pay-per-use charges (including long distance and roaming) are extra. Offer cannot be combined with any other promotions or promo codes. Subject to approved credit with a 24-month TELUS Easy PaymentⓇ agreement (0% APR) on any in-market plan with data and voice included. TELUS Easy PaymentⓇ balance will be repaid over a 24 month period via equal monthly payments. Payment of any outstanding TELUS Easy PaymentⓇ balance, subject to applicable adjustments, is due upon termination, or account transfer. Applicable taxes are calculated based on the total no term price less any device discounts and must be paid in full at the time of purchase. In order to access TELUS or Koodo postpaid mobility services, each line requires a compatible TELUS Mobility or Koodo SIM (currently $15). The type of SIM required depends on the device's specifications. All prices do not include applicable taxes and are subject to change without notice.
5. Offer and regular pricing subject to change without notice and available in store-only at participating locations. Available to new Koodo or TELUS post-paid mobility customers purchasing select certified pre-owned phones from Mobile Klinik, including, but not limited to: Samsung Galaxy S24 Ultra 256 GB Good condition only with the Koodo Happy Tab or TELUS Easy Payment, when activating an eligible mobility plan. Cannot be combined with other promotions. Subject to approved credit. If you cancel your service or if Koodo terminates the Agreement in accordance with the Service Terms, any Tab balance plus the Tab Bonus balance becomes due and payable. The remaining Tab balance and Tab Bonus balance will be calculated based on an equal monthly reduction over a 24-month period. Requires Koodo voice and data plan. Taxes (including provincial or municipal 911 fees, if applicable) and pay-per-use charges (including long distance and roaming) are extra. Offer cannot be combined with any other promotions or promo codes. Subject to approved credit with a 24-month TELUS Easy PaymentⓇ agreement (0% APR) on any in-market plan with data and voice included. TELUS Easy PaymentⓇ balance will be repaid over a 24 month period via equal monthly payments. Payment of any outstanding TELUS Easy PaymentⓇ balance, subject to applicable adjustments, is due upon termination, or account transfer. Applicable taxes are calculated based on the total no term price less any device discounts and must be paid in full at the time of purchase. In order to access TELUS or Koodo postpaid mobility services, each line requires a compatible TELUS Mobility or Koodo SIM (currently $15). The type of SIM required depends on the device's specifications. All prices do not include applicable taxes and are subject to change without notice.
6. Offer subject to change without notice. Includes (1) $100 MSRP discount on the iPhone iPhone 15 Pro 128 or 256 GB Very Good grade certified pre-owned phone, (2) a one-time $50 bill credit, inclusive of tax, provided that the customer meets eligibility requirements. Customers must activate a line with Koodo or TELUS at a Mobile Klinik store. (3) Offer also inclusive of a $50 bonus-trade in top-up. Trade-in value determined at the time the eligible device is brought into store, at Mobile Klinik’s sole discretion, and is given to the customer at the time of the transaction, and may not be used at a later time. While quantities last. Offer not redeemable for cash or a cash equivalent. In order to access TELUS or Koodo postpaid mobility services, each line requires a compatible TELUS Mobility or Koodo SIM (currently $15). The type of SIM required depends on the device's specifications. All prices do not include applicable taxes and are subject to change without notice.
7. Offer subject to change without notice. Includes (1) $100 MSRP discount on the Samsung Galaxy S24 Ultra 256 GB Good grade certified pre-owned phone, (2) a one-time $50 bill credit, inclusive of tax, provided that the customer meets eligibility requirements. Customers must activate a line with Koodo or TELUS at a Mobile Klinik store. (3) Offer also inclusive of a $50 bonus-trade in top-up. Trade-in value determined at the time the eligible device is brought into store, at Mobile Klinik’s sole discretion, and is given to the customer at the time of the transaction, and may not be used at a later time. While quantities last. Offer not redeemable for cash or a cash equivalent. In order to access TELUS or Koodo postpaid mobility services, each line requires a compatible TELUS Mobility or Koodo SIM (currently $15). The type of SIM required depends on the device's specifications. All prices do not include applicable taxes and are subject to change without notice.
8. Offer subject to change without notice. Includes (1) $50 MSRP discount on the Samsung Galaxy S24 128 or 256 GB Good grade certified pre-owned phone, (2) a one-time $50 bill credit, inclusive of tax, provided that the customer meets eligibility requirements. Customers must activate a line with Koodo or TELUS at a Mobile Klinik store. (3) Offer also inclusive of a $50 bonus-trade in top-up. Trade-in value determined at the time the eligible device is brought into store, at Mobile Klinik’s sole discretion, and is given to the customer at the time of the transaction, and may not be used at a later time. While quantities last. Offer not redeemable for cash or a cash equivalent. In order to access TELUS or Koodo postpaid mobility services, each line requires a compatible TELUS Mobility or Koodo SIM (currently $15). The type of SIM required depends on the device's specifications. All prices do not include applicable taxes and are subject to change without notice.
