Cell Phone, iPhone & iPad Repair Ottawa | Mobile Klinik Rideau Centre

Smart Friday deals on now for a limited time. Learn More.

Save up to $250 off a phone repair. Learn More.

Mobile Klinik Rideau Centre

50 Rideau St
Ottawa, ON K1N 9J7

Get a Quote Book an appointment
rideaucentre@mobileklinik.ca
(613) 222-2333

Store Hours

Hours may differ during the holiday period. Please call our store to confirm the hours!

Monday 10:00 am – 9:00 pm
Tuesday 10:00 am – 9:00 pm
Wednesday 10:00 am – 9:00 pm
Thursday 10:00 am – 9:00 pm
Friday 10:00 am – 9:00 pm
Saturday 10:00 am – 9:00 pm
Sunday 11:00 am – 6:00 pm

Still qualify for your 1 year warranty? This location is authorized for in-warranty repairs.

  • Apple Independent Repairs Authorization Icon
  • In-Warranty LG Repairs Authorization Icon
  • In-Warranty Samsung Repairs Authorization Icon
wise Certified Logo

This location is a WISE Authorized Service Provider

WISE stands for Wireless Industry Service Excellence. It is the industry recognized standard for retailers and technicians performing phone repair.

Like-new Phones

Certified Pre-Owned Phones

Accessories

Accessories

Device Repair

Device Repair

Sell A Phone

Sell A Phone

Need to get connected? We can help you get started with one of these carrier partners at this location:

Telus Logo Koodo Logo Public Mobile Logo

Smart Friday deals on now. Save big on certified pre-owned phones, accessories and more.

There's lots of ways to upgrade your current phone without the price tag of a new iPhone. See our wide range of options below

Save up to $400

iPhone 15
Save up to $400 on a certified pre-owned iPhone compared to a new one.

Activate on an eligible phone plan at Mobile Klink to save up to $400. This includes up to $200 of savings in exclusive activation credits.1

Learn more

Save up to $200

Samsung Galaxy S24
Save up to $200 on a certified pre-owned Samsung phone, when you activate.

Activate on an eligible phone plan at Mobile Klinik to save. This includes up to $200 of savings in exclusive activation credits.2

Learn more
iPhone 13
Get a Certified pre-owned iPhone 13 for as low as $0/mo.

Get a certified pre-owned iPhone 13 for as low as $0/mo on a 2 year Easy Payment term or Tab Plus plan. Plus explore our wide variety of affordable rate plans in-store.3

Find a store

Save up to $250

Cracked Phone Screen
Repair, activate and save!

Repair any device and activate on an eligible phone plan to save $250 off the repair.4

Learn more Book an appointment

Save $40

Samsung Galaxy Buds FE
Save $40 on the Samsung Buds FE

For a limited time get the Samsung Buds FE for $100 (original price $140).5

Find a store Book an appointment

Trade in and save

iPhone 14
Trade in to save on the iPhone 14.

Trade in an eligible device and get great value towards the iPhone 14.6

Find a store Get a quote

Brands we are proud to service, buy, and sell

samsung
apple
google
lg
huawei
blackberry
motorola

What Our Customers Are Saying

5 stars

Rated 4.8/5 based on 75+ reviews.
Read our reviews on Google

Can’t make it into a store?

We offer other convenient options.

Shop Now

All devices are backed by our Mobile Klinik warranty and over 130 stores, coast-to-coast, to support your online purchase.

Shop now
front of an Mobile Klinik location

Mail-In

Send us your device using our fast courier partners and we’ll send it back fixed the day we receive it.

Mail-in a device
person holding a box that with the mobile klinik logo on it

Service You Can Trust

Not sure what to do about your broken phone or tablet? If your device has stopped working, has a cracked screen or slipped into a pool of water, bring it into our Mobile Klinik store in Ottawa located just inside the Rideau Centre. Mobile devices are an important part of our everyday lives. They help us stay connected, informed, on time, and they store some of our favourite photos from those precious moments in life. Get your phone or tablet diagnosed with fast and immediate repairs that can usually be completed in 60 minutes or less.

Read more

At Mobile Klinik, our tech team is knowledgeable, trained, and experienced at repairing all sorts of issues, whether it’s a screen repair, water damage, an issue with the headphone jack, or something more intricate. Software updates, data backups, and virus protection can also be applied to improve the performance of your phone or tablet. We have the tools and expertise to repair most major brands including Apple, Samsung, Blackberry, Huawei, Google, HTC, LG and more. Every repair is made with the highest quality parts, and you’ll get an automatic lifetime warranty on all parts and labour. Customers can feel confident knowing that their device is in the most trusted hands in the industry. If there’s a solution, we’ll find it!

More Than Repair – Did You Know We Also Sell Certified Pre-Owned Devices?

While you’re waiting for your device, check out our selection of certified, pre-owned devices. All refurbished items undergo a rigorous inspection process by our team, where they’re repaired and tested before being certified and placed up for sale. You can get a recent, gently used phone with updated software that works just like new for a fraction of the price of a new one. It’s a great option to consider in the event that your phone can’t be fixed.

Mobile Klinik offers a range of devices, all in like-new cosmetic condition and backed by a one year warranty. No matter what budget or preference you have – iOS or Android – we have devices in stock. From iPhone 7 available in all colours and storage capacities handsets to the beautiful new Samsung S10, you can shop our entire selection and purchase with confidence knowing everything is in like-new condition, fully vetted, tested and ready to go.

photo of a mobile klinik store front

Apple and iPhone are trademarks of Apple Inc., registered in the U.S. and other countries and regions.

Samsung is a registered trademark of Samsung Electronics Co., Ltd.

1. iPhone 13 128GB in Good enough condition available for $299 (MSRP=$499- $200 activation credits). The additional $200 based on the price difference of a TELUS outright iPhone 13 128 GB at $719 as of Nov 12. iPhone 14 128GB in Good enough condition available for $429 (MSRP=$629-$200 activation credits).The additional $200 based on the price difference of a TELUS outright iPhone 14 128 GB at $873 as of Nov 12. iPhone 15 128GB in Good condition available for $599 (MSRP=$799- $200 activation credits.The additional $200 based on the price difference of a TELUS outright iPhone 15 128 GB at $1,027 as of Nov 12. $200 savings based on $150 store credit when a customer activates at Mobile Klinik on a TELUS or Koodo Mobility rate plan $44/mo or higher. Plus a one time $50 Sustainability bill credit. Offer subject to change, without notice.

2. Samsung S22 available for $199 (MSRP=$399- $200 activation credits). Samsung S21FE available for $129 (MSRP=$329-$200 activation credits). $150 store credit when a customer activates at Mobile Klinik on a TELUS or Koodo Mobility rate plan $44/mo or higher. Plus a one time $50 Sustainability bill credit. . While quantities last. Offer subject to change, without notice.

3. Offer subject to change without notice and available in-store only at Mobile Klinik. Subject to approved credit with a 24-month Easy Payment agreement (0% APR) on any in-market plan with data and voice included. Easy Payment balance will be repaid over a 24-month period via equal monthly payments. Payment of any outstanding Easy Payment balance due upon termination, or account transfer. Applicable taxes are calculated based on the total no term price less any device discounts and must be paid in full at the time of purchase. Pay-per-use charges (including long distance, roaming and additional airtime or data) are extra. A monthly rate plan is charged in addition to the 24-month Easy Payment plan. A one-time connection fee of $70 applies to in-store and call center upgrades and activations. Connection fee is subject to change without notice. Offer also available on a Koodo Tab Plus plan, which requires Koodo voice and data plan. While quantities last. Offer not redeemable for cash or a cash equivalent.

4. $200 based on (1) $150 one-time activation credit with BYOD or on a two-year TELUS or Koodo plan of $44/month and above and (2) $100 repair credit. Available at participating locations. Offer is stackable with other in market offers except the Apple $0 phone screen replacement offer.

5. On sale for $99.99 for a limited time (reg. $139.99). Offer expires December 2, 2024. While quantities last. At participating locations.

6. Conditions apply. Taxes due upfront. 2 year financing $5/mo plus applicable taxes price based on eligible iPhone XR trade in, valued at $120. Trade-in value is given to the customer in the form of a preloaded Visa gift card, which can be used towards the IPhone 15 monthly financing price. Trade-in value determined at the time the eligible device is brought into store, at Mobile Klinik’s sole discretion.