Cell Phone, iPhone & iPad Repair Ottawa | Mobile Klinik Rideau Centre

Canadian owned and operated—shop local, support Canadian Canada Flag

Repair and save with our wide variety of repair discounts. Learn More.

Mobile Klinik Rideau Centre

50 Rideau St
Ottawa, ON K1N 9J7

Get a Quote Book an appointment
rideaucentre@mobileklinik.ca
(613) 222-2333

Store Hours

Hours may differ during the holiday period. Please call our store to confirm the hours!

Monday 10:00 am – 9:00 pm
Tuesday 10:00 am – 9:00 pm
Wednesday 10:00 am – 9:00 pm
Thursday 10:00 am – 9:00 pm
Friday 10:00 am – 9:00 pm
Saturday 10:00 am – 9:00 pm
Sunday 11:00 am – 6:00 pm

Still qualify for your 1 year warranty? This location is authorized for in-warranty repairs.

  • Apple Independent Repairs Authorization Icon
  • In-Warranty Google Repairs Authorization Icon
  • In-Warranty Samsung Repairs Authorization Icon
wise Certified Logo

This location is a WISE Authorized Service Provider

WISE stands for Wireless Industry Service Excellence. It is the industry recognized standard for retailers and technicians performing phone repair.

Like-new Phones

Certified Pre-Owned Phones

Accessories

Accessories

Device Repair

Device Repair

Sell A Phone

Sell A Phone

Need to get connected? We can help you get started with one of these carrier partners at this location:

Telus Logo Koodo Logo Public Mobile Logo

Looking for savings? Smart move.

Shop exclusive deals on certified pre-owned phones, accessories, and repairs.

Free

Cleaning phone screen

In-store exclusive

Free phone check-up.

Get a free phone check-up in-store today.1 In less than 5 mins our experts will perform:

  • battery health assessment
  • screen tests
  • screen cleaning
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$20 off

Charging phone

In-store exclusive

Get $20 off select battery replacements.

Battery constantly running low? For a limited time save $20 on select battery replacements, starting as low as $59 $39.2

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Save up to $250

In-store exclusive

Certified pre-owned phone sale

Save up to $100 on select certified pre-owned phones when you buy outright. Plus save an additional $150 when you activate on an eligible phone plan. Subject to approved credit (3). Use SAVE50 at checkout for $50 off (device priced from $399–$599) or SAVE100 for $100 off (devices priced $600 and higher). Or visit a store to save.3

Shop nowBook an appointment

Save up to $300

iPhone 14 Pro Silver

In-store exclusive

iPhone 14 Pro, great features, great cost!

Why be an “e” when you can be a “pro”. Get a Certified pre-owned iPhone 14 Pro with MagSafe & triple-lens camera system for $300 less than the iPhone 16e, when you activate on an eligible phone plan.4

Book an appointment

$0 repairs with activation

Phone with cracked screen

In-store exclusive

$0 repairs with activation

Give your phone a lift for less. Repair your device for $0 when you activate on an eligible plan 5

Find a store

Brands we are proud to service, buy, and sell

samsung
apple
google
lg
huawei
blackberry
motorola

What Our Customers Are Saying

5 stars

Rated 4.8/5 based on 75+ reviews.
Read our reviews on Google

Can’t make it into a store?

We offer other convenient options.

Shop Now

All devices are backed by our Mobile Klinik warranty and over 130 stores, coast-to-coast, to support your online purchase.

Shop now
front of an Mobile Klinik location

Mail-In

Send us your device using our fast courier partners and we’ll send it back fixed the day we receive it.

Mail-in a device
person holding a box that with the mobile klinik logo on it

Service You Can Trust

Not sure what to do about your broken phone or tablet? If your device has stopped working, has a cracked screen or slipped into a pool of water, bring it into our Mobile Klinik store in Ottawa located just inside the Rideau Centre. Mobile devices are an important part of our everyday lives. They help us stay connected, informed, on time, and they store some of our favourite photos from those precious moments in life. Get your phone or tablet diagnosed with fast and immediate repairs that can usually be completed in 60 minutes or less.

Read more

At Mobile Klinik, our tech team is knowledgeable, trained, and experienced at repairing all sorts of issues, whether it’s a screen repair, water damage, an issue with the headphone jack, or something more intricate. Software updates, data backups, and virus protection can also be applied to improve the performance of your phone or tablet. We have the tools and expertise to repair most major brands including Apple, Samsung, Blackberry, Huawei, Google, HTC, LG and more. Every repair is made with the highest quality parts, and you’ll get an automatic lifetime warranty on all parts and labour. Customers can feel confident knowing that their device is in the most trusted hands in the industry. If there’s a solution, we’ll find it!

More Than Repair – Did You Know We Also Sell Certified Pre-Owned Devices?

While you’re waiting for your device, check out our selection of certified, pre-owned devices. All refurbished items undergo a rigorous inspection process by our team, where they’re repaired and tested before being certified and placed up for sale. You can get a recent, gently used phone with updated software that works just like new for a fraction of the price of a new one. It’s a great option to consider in the event that your phone can’t be fixed.

Mobile Klinik offers a range of devices, all in like-new cosmetic condition and backed by a one year warranty. No matter what budget or preference you have – iOS or Android – we have devices in stock. From iPhone 7 available in all colours and storage capacities handsets to the beautiful new Samsung S10, you can shop our entire selection and purchase with confidence knowing everything is in like-new condition, fully vetted, tested and ready to go.

photo of a mobile klinik store front

Apple and iPhone are trademarks of Apple Inc., registered in the U.S. and other countries and regions.

Samsung is a registered trademark of Samsung Electronics Co., Ltd.

1. In-person phone check-up includes a battery health check, charging, microphone speaker, sensor and screen tests. At participating Mobile Klinik stores only. If any repairs are recommended after the in-store inspection and diagnosis, a store representative will review the cost with you and obtain your consent before proceeding with the repair.

2. Excluding Apple OEM battery repair. Not stackable with other repair or activation offer.

3. Customer save $50 on an outright certified pre-owned phones with an MSRP value between $399 to $598. Customers save $100 on an outright certified pre-owned phone with an MSRP value $599 or higher. The additional $150 credit is (1) a one-time $50 bill credit, inclusive of tax as long as the customer meets eligibility requirements. Customer must activate a line with Koodo or TELUS at a Mobile Klinik store. The offer can be combined with other code-based offers, promo codes or other bill credits. If customer activates online the offer cannot be combined with other code-based offers, promo codes or other bill credits. The offer is subject to change at any time without notice. (2) $100 bill in-store credit when a customer activates in-store at Mobile Klinik on a TELUS or Koodo Mobility rate plan $44/mo or higher. Subject to approved credit.

4. Current as of February 28, 2025. Offer subject to change without notice and based on the price difference between a Mobile Klinik Certified pre-owned iPhone 14 Pro 256GB in Good condition and and regular price iPhone 16E 256GB. Customers activating a new Koodo or TELUS mobility rate plan starting from $49/mo at a Mobile Klinik store receive a 20% discount on purchases of iPhone models 12 and above and a $100 in-store credit, as well as a one-time $50 bill credit, inclusive of tax as long as the customer meets eligibility requirements. Subject to approved credit. Bill credits are non-transferable, can only be applied to pay for service charges or device purchases, and carry no cash value after deactivating your services. Credit provided is discretionary and includes applicable taxes (based on the taxes levied in the province of supply) therefore the value displayed on your bill is the value before tax.

5. Requires activation of a TELUS or Koodo rate plan of $44/month and up. For an eligible activation, Mobile Klinik will provide customer with a $200 credit towards a repair. Activation and repair/replacement must be completed in the same transaction. Not stackable with another activation promo. Not applicable to Apple OEM screen replacement. For iPhone and iPad digitizer/screen replacement single or combo bundle over $200, customers will pay for the difference.