Cell Phone, iPhone & iPad Repair Ottawa | Mobile Klinik Rideau Centre

iPhone Upgrade event on now. Learn More.

Trade in an older iPhone and receive up to $200 when you upgrade to a new iPhone and activate* Learn More.

Mobile Klinik Rideau Centre

50 Rideau St
Ottawa, ON K1N 9J7

Get a Quote Book an appointment
rideaucentre@mobileklinik.ca
(613) 222-2333

Store Hours

Hours may differ during the holiday period. Please call our store to confirm the hours!

Monday 10:00 am – 9:00 pm
Tuesday 10:00 am – 9:00 pm
Wednesday 10:00 am – 9:00 pm
Thursday 10:00 am – 9:00 pm
Friday 10:00 am – 9:00 pm
Saturday 10:00 am – 9:00 pm
Sunday 11:00 am – 6:00 pm

Still qualify for your 1 year warranty? This location is authorized for in-warranty repairs.

  • Apple Independent Repairs Authorization Icon
  • In-Warranty LG Repairs Authorization Icon
  • In-Warranty Samsung Repairs Authorization Icon
wise Certified Logo

This location is a WISE Authorized Service Provider

WISE stands for Wireless Industry Service Excellence. It is the industry recognized standard for retailers and technicians performing phone repair.

Like-new Phones

Certified Pre-Owned Phones

Accessories

Accessories

Device Repair

Device Repair

Sell A Phone

Sell A Phone

Need to get connected? We can help you get started with one of these carrier partners at this location:

Telus Logo Koodo Logo Public Mobile Logo

iPhone Upgrade event on now at Mobile Klinik

There's lots of ways to upgrade your current phone without the price tag of a new iPhone. See our wide range of options below

up to $200 Bonus

In-store exclusive

Trade in, activate and save!

Trade in your Apple device and get an extra $200 credit on top of its value when you upgrade to a newer model & activate an eligible plan. 1

Learn More Book an appointment

Save up to $180

Iphone 14 and samsung s22 ultra

In-store exclusive

Save up to $180 on select certified pre-owned phones.

For a limited time save up to $180 on select certified pre-owned phones including the iPhone 14 and Samsung S22 Ultra, when you activate on an eligible plan. That’s an $80 price reduction on the phone plus a $100 activation credit.2

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Free

Cleaning phone with cloth

In-store exclusive

Free phone check-up.

Freshen up your phone for Fall. Get a free phone check-up in-store today 3. In less than 5 mins our experts will perform:

  • battery health assessment
  • screen test
  • screen cleaning
Learn More Book an appointment

$0 battery replacement

Phone with low battery

In-store exclusive

Get a battery replacement for $0.

Battery running low? For a limited time get select battery replacements for $0, when you activate on an eligible plan. 4

Book an appointment

50% off

New Protection Bundle July

In-store exclusive

Activate on an eligible plan and get 50% off Protection + Bundles

Finance a certified pre-owned phone, or activate on an eligible plan and get 50% off select Protection+ Bundles 5

Book an appointment

Save up to $200

Broken Phone Screen

In-store exclusive

Repair, activate and save!

For a limited time, activate an eligible phone plan and get up to $200 towards any repair 6

Book an appointment

Brands we are proud to service, buy, and sell

samsung
apple
google
lg
huawei
blackberry
motorola

What Our Customers Are Saying

5 stars

Rated 4.8/5 based on 75+ reviews.
Read our reviews on Google

Can’t make it into a store?

We offer other convenient options.

Shop Now

All devices are backed by our Mobile Klinik warranty and over 90 stores, coast-to-coast, to support your online purchase.

Shop now
front of an Mobile Klinik location

Mail-In

Send us your device using our fast courier partners and we’ll send it back fixed the day we receive it.

Mail-in a device
person holding a box that with the mobile klinik logo on it

Service You Can Trust

Not sure what to do about your broken phone or tablet? If your device has stopped working, has a cracked screen or slipped into a pool of water, bring it into our Mobile Klinik store in Ottawa located just inside the Rideau Centre. Mobile devices are an important part of our everyday lives. They help us stay connected, informed, on time, and they store some of our favourite photos from those precious moments in life. Get your phone or tablet diagnosed with fast and immediate repairs that can usually be completed in 60 minutes or less.

Read more

At Mobile Klinik, our tech team is knowledgeable, trained, and experienced at repairing all sorts of issues, whether it’s a screen repair, water damage, an issue with the headphone jack, or something more intricate. Software updates, data backups, and virus protection can also be applied to improve the performance of your phone or tablet. We have the tools and expertise to repair most major brands including Apple, Samsung, Blackberry, Huawei, Google, HTC, LG and more. Every repair is made with the highest quality parts, and you’ll get an automatic lifetime warranty on all parts and labour. Customers can feel confident knowing that their device is in the most trusted hands in the industry. If there’s a solution, we’ll find it!

More Than Repair – Did You Know We Also Sell Certified Pre-Owned Devices?

While you’re waiting for your device, check out our selection of certified, pre-owned devices. All refurbished items undergo a rigorous inspection process by our team, where they’re repaired and tested before being certified and placed up for sale. You can get a recent, gently used phone with updated software that works just like new for a fraction of the price of a new one. It’s a great option to consider in the event that your phone can’t be fixed.

Mobile Klinik offers a range of devices, all in like-new cosmetic condition and backed by a one year warranty. No matter what budget or preference you have – iOS or Android – we have devices in stock. From iPhone 7 available in all colours and storage capacities handsets to the beautiful new Samsung S10, you can shop our entire selection and purchase with confidence knowing everything is in like-new condition, fully vetted, tested and ready to go.

photo of a mobile klinik store front

*Activation must be on a two-year TELUS Easy Payment or Koodo Tab Plus termn. Repair must occur in the same transaction as the activation. Available at participating locations. Offer is stackable with other in market offers except the Apple $0 phone screen replacement offer.

1. $200 based (1) $100 given to customer who trades in any iPhone and purchases a certified pre-owned phone with a value worth $699 or higher to receive top-up and only provided per activation not per trade in device. Mobile Klinik accepts any smartphone or tablet, including all iPhone, iPads, LG, Google, Huawei & Samsung devices. Trade in-value is given to the customer at the time of the transaction in the form of a preloaded Visa gift card. If a device is not deemed acceptable for purchase Mobile Klinik can take the device and properly wipe and recycle it for the customer. (2) when a customer activates on an TELUS or Koodo rate plan of $44/ month and up they receive a $100 one time activation credit.

2. Price drop based on 1. a certified pre-owned iPhone 14 128 GB Like-New condition current price of $799 as of Oct 9 vs the previous price of $879, plus $100 activation credit and 2. a certified pre-owned Samsung S22 Ultra 128 GB Like-New condition current price of $719 as of Oct 9 vs the previois price of $799, plus $100 activation credit. Activation must be on a two-year TELUS or Koodo plan.

3. In-person phone check-up includes a battery health check, charging, microphone speaker, sensor and screen tests. At participating Mobile Klinik stores only. If any repairs are recommended after the in-store inspection and diagnosis, a store representative will review the cost with you and obtain your consent before proceeding with the repair.

4. Activation with BYOD or on a two-year TELUS or Koodo plan. Excluding Apple OEM battery repair. Stackable w/ $50 or $100 BYOD/BYOP rep+act .Not combinable with additional $100 off rep+act. $40 savings based on $129 battery replacement cost.

5. While quantities last. Availble in-store only. Offer available with the purchase and finance of a CPO device, or activation on a two-year TELUS or Koodo plan. - the two-year plan can be any data plan.On selected Mobile Klinik Protection+ Bundles and retail price at $79.99 and $99.99 only. Upper price to be $120.

6. $200 based on (1) $100 one time activation credit with BYOD or on a two-year TELUS or Koodo plan of $44/month and above and (2) $100 repair credit. . Available at participating locations. Offer is stackable with other in market offers except the Apple $0 phone screen replacement offer.