Featured Promo

Repair
Currently closed, we're open at 10:00 am!
50 Rideau Street
Unit 0350A CF Rideau Centre
Ottawa, Ontario K1N 9J7
CA
Hours may differ during the holiday period. Please call our store to confirm the hours!
Certified Pre-Owned Phones
Accessories
Device Repair
Sell A Phone
Whether you visit one of our stores or shop online, we’re dedicated to providing our customers with five-star service!
Reviews from
Un bon service c'est vraiment merveilleux. J'u00e9tais bien acquis. Fu00e9licitations pour votre service. Et bonne continuitu00e9. Je resterai toujours fidu00e8le merci
Reply by owner: Merci beaucoup pour vos mots chaleureux et pour votre confiance, Jonathan ! Toute lu2019u00e9quipe de Mobile Klinik est heureuse d'avoir su vous offrir un accueil et un service u00e0 la hauteur de vos attentes. Cu2019est un vu00e9ritable plaisir de vous compter parmi nos clients fidu00e8les, et nous serons toujours ravis de prendre soin de vos appareils. rnrnu2014 L'u00e9quipe Mobile Klinik
Merci u00e7a u00e9tu00e9 tru00e8s bien avec Sanae 9/10
Reply by owner: Bonjour Franu00e7ois, merci beaucoup d'avoir pris le temps de nous laisser cette belle note. Nous ne manquerons pas de transmettre vos compliments u00e0 Sanae, qui sera tru00e8s heureuse de savoir que son accompagnement vous a plu. Au plaisir de vous revoir chez Mobile Klinik !
Service is so exceptional everything so parfait to Mobile Klinik thank you.
Reply by owner: Hi Charly, thank you so much for taking the time to leave us a 5-star review! We are delighted to hear that you received exceptional service and that everything was truly parfait during your visit. We appreciate your support and look forward to helping you again at Mobile Klinik.
Je suis tres contente cu2019est super avec koodoud83dude0d
Reply by owner: Bonjour Ange, merci beaucoup du2019avoir pris le temps de nous laisser une si belle note ! Nous sommes tru00e8s heureux d'apprendre que votre expu00e9rience avec les services Koodo s'est aussi bien du00e9roulu00e9e chez Mobile Klinik. Au plaisir de vous accueillir de nouveau lors d'une prochaine visite !rnrnu2014 Lu2019u00e9quipe Mobile Klinik
Much better service at the CF Rideau Centre than the St. Laurent location, where the staff member barely wanted to help me. I needed to replace the screen on my Pixel 8, I had a white line right down the middle of the display. When I went to CF Rideau, they asked all the right questions to make a proper diagnosis and gave me the best options to fix it. I had a great customer experience at Mobile Klinik, and as a bonus, they are fully bilingual! ud83eudd1f
Reply by owner: Hi Haja Luc, thank you for sharing your great experience at our CF Rideau Centre location. Weu2019re glad our team could provide a thorough diagnosis for your Pixel 8 screen and that you appreciated our bilingual service. Thanks for choosing Mobile Klinik!
We've got you covered! Visit our online store to explore our full range of devices from the comfort of your home. All devices are backed by our Mobile Klinik warranty and over 150 stores, coast-to-coast, to support your online purchase.
Shop nowNot sure what to do about your broken phone or tablet? If your device has stopped working, has a cracked screen or slipped into a pool of water, bring it into our Mobile Klinik store in Ottawa located just inside the Rideau Centre. Mobile devices are an important part of our everyday lives. They help us stay connected, informed, on time, and they store some of our favourite photos from those precious moments in life. Get your phone or tablet diagnosed with fast and immediate repairs that can usually be completed in 60 minutes or less.
At Mobile Klinik, our tech team is knowledgeable, trained, and experienced at repairing all sorts of issues, whether it’s a screen repair, water damage, an issue with the headphone jack, or something more intricate. Software updates, data backups, and virus protection can also be applied to improve the performance of your phone or tablet. We have the tools and expertise to repair most major brands including Apple, Samsung, Blackberry, Huawei, Google, HTC, LG and more. Every repair is made with the highest quality parts, and you’ll get an automatic lifetime warranty on all parts and labour. Customers can feel confident knowing that their device is in the most trusted hands in the industry. If there’s a solution, we’ll find it!
While you’re waiting for your device, check out our selection of certified, pre-owned devices. All refurbished items undergo a rigorous inspection process by our team, where they’re repaired and tested before being certified and placed up for sale. You can get a recent, gently used phone with updated software that works just like new for a fraction of the price of a new one. It’s a great option to consider in the event that your phone can’t be fixed.
Mobile Klinik offers a range of devices, all in like-new cosmetic condition and backed by a one year warranty. No matter what budget or preference you have – iOS or Android – we have devices in stock. From iPhone 7 available in all colours and storage capacities handsets to the beautiful new Samsung S10, you can shop our entire selection and purchase with confidence knowing everything is in like-new condition, fully vetted, tested and ready to go.
Apple and iPhone are trademarks of Apple Inc., registered in the U.S. and other countries and regions.
Samsung is a registered trademark of Samsung Electronics Co., Ltd.
1. Requires activation of a TELUS or Koodo rate plan. For an eligible activation, Mobile Klinik will provide customer with a $100 credit towards a repair. Activation and repair/replacement must be completed in the same transaction. Not stackable with another activation promo. Not applicable to Apple OEM screen replacement. For iPhone and iPad digitizer/screen replacement single or combo bundle over $200, customers will pay for the difference. In order to access TELUS or Koodo postpaid mobility services, each line requires a compatible TELUS Mobility or Koodo SIM (currently $15). The type of SIM required depends on the device’s specifications. All prices do not include applicable taxes and are subject to change without notice.
2. Offer and regular pricing subject to change without notice and available in store-only at participating locations. Available to new Koodo or TELUS post-paid mobility customers purchasing select certified pre-owned phones from Mobile Klinik, including, but not limited to: Samsung Galaxy S24 128 or 256 GB in Good Enough condition only with the Koodo Happy Tab or TELUS Easy Payment, when activating an eligible mobility plan. Cannot be combined with other promotions. Subject to approved credit. If you cancel your service or if Koodo terminates the Agreement in accordance with the Service Terms, any Tab balance plus the Tab Bonus balance becomes due and payable. The remaining Tab balance and Tab Bonus balance will be calculated based on an equal monthly reduction over a 24-month period. Requires Koodo voice and data plan. Taxes (including provincial or municipal 911 fees, if applicable) and pay-per-use charges (including long distance and roaming) are extra. Offer cannot be combined with any other promotions or promo codes. Subject to approved credit with a 24-month TELUS Easy PaymentⓇ agreement (0% APR) on any in-market plan with data and voice included. TELUS Easy PaymentⓇ balance will be repaid over a 24 month period via equal monthly payments. Payment of any outstanding TELUS Easy PaymentⓇ balance, subject to applicable adjustments, is due upon termination, or account transfer. Applicable taxes are calculated based on the total no term price less any device discounts and must be paid in full at the time of purchase. In order to access TELUS or Koodo postpaid mobility services, each line requires a compatible TELUS Mobility or Koodo SIM (currently $15). The type of SIM required depends on the device’s specifications. All prices do not include applicable taxes and are subject to change without notice.
3. Requires activation of a TELUS or Koodo rate plan. For an eligible activation, Mobile Klinik will provide customer with a $100 credit towards a repair. Activation and repair/replacement must be completed in the same transaction. Not stackable with another activation promo. Not applicable to Apple OEM screen replacement. For iPhone and iPad digitizer/screen replacement single or combo bundle over $200, customers will pay for the difference. In order to access TELUS or Koodo postpaid mobility services, each line requires a compatible TELUS Mobility or Koodo SIM (currently $15). The type of SIM required depends on the device’s specifications. All prices do not include applicable taxes and are subject to change without notice.
4. Offer and regular pricing subject to change without notice and available in store-only at participating locations. Available to new Koodo or TELUS post-paid mobility customers purchasing select certified pre-owned phones from Mobile Klinik, including, but not limited to: Samsung Galaxy S24 Ultra 128 or 256 GB in Good Enough condition only with the Koodo Happy Tab or TELUS Easy Payment, when activating an eligible mobility plan. Cannot be combined with other promotions. Subject to approved credit. If you cancel your service or if Koodo terminates the Agreement in accordance with the Service Terms, any Tab balance plus the Tab Bonus balance becomes due and payable. The remaining Tab balance and Tab Bonus balance will be calculated based on an equal monthly reduction over a 24-month period. Requires Koodo voice and data plan. Taxes (including provincial or municipal 911 fees, if applicable) and pay-per-use charges (including long distance and roaming) are extra. Offer cannot be combined with any other promotions or promo codes. Subject to approved credit with a 24-month TELUS Easy PaymentⓇ agreement (0% APR) on any in-market plan with data and voice included. TELUS Easy PaymentⓇ balance will be repaid over a 24 month period via equal monthly payments. Payment of any outstanding TELUS Easy PaymentⓇ balance, subject to applicable adjustments, is due upon termination, or account transfer. Applicable taxes are calculated based on the total no term price less any device discounts and must be paid in full at the time of purchase. In order to access TELUS or Koodo postpaid mobility services, each line requires a compatible TELUS Mobility or Koodo SIM (currently $15). The type of SIM required depends on the device’s specifications. All prices do not include applicable taxes and are subject to change without notice.
5. Offer subject to change without notice. Includes a one-time $50 bill credit, inclusive of tax, provided that the customer meets eligibility requirements. Customers must activate a line with Koodo or TELUS at a Mobile Klinik store. While quantities last. Offer not redeemable for cash or a cash equivalent. In order to access TELUS or Koodo postpaid mobility services, each line requires a compatible TELUS Mobility or Koodo SIM (currently $15). The type of SIM required depends on the device’s specifications. All prices do not include applicable taxes and are subject to change without notice.
6. Offer and regular pricing subject to change without notice and available in store-only at participating locations. Available to new Koodo or TELUS post-paid mobility customers purchasing select certified pre-owned phones from Mobile Klinik, including, but not limited to: iPhone 15 128 GB in Good Enough condition with the Koodo Happy Tab or TELUS Easy Payment, when activating an eligible mobility plan. Cannot be combined with other promotions. Subject to approved credit. If you cancel your service or if Koodo terminates the Agreement in accordance with the Service Terms, any Tab balance plus the Tab Bonus balance becomes due and payable. The remaining Tab balance and Tab Bonus balance will be calculated based on an equal monthly reduction over a 24-month period. Requires Koodo voice and data plan. Taxes (including provincial or municipal 911 fees, if applicable) and pay-per-use charges (including long distance and roaming) are extra. Offer cannot be combined with any other promotions or promo codes. Subject to approved credit with a 24-month TELUS Easy PaymentⓇ agreement (0% APR) on any in-market plan with data and voice included. TELUS Easy PaymentⓇ balance will be repaid over a 24 month period via equal monthly payments. Payment of any outstanding TELUS Easy PaymentⓇ balance, subject to applicable adjustments, is due upon termination, or account transfer. Applicable taxes are calculated based on the total no term price less any device discounts and must be paid in full at the time of purchase.