Canadian owned and operated—shop local, support Canadian. 
100 Bayshore Dr.
Ottawa, ON K2B 8C1
Hours may differ during the holiday period. Please call our store to confirm the hours!
Monday 9:00 am – 9:00 pm
Tuesday 9:00 am – 9:00 pm
Wednesday 9:00 am – 9:00 pm
Thursday 9:00 am – 9:00 pm
Friday 9:00 am – 9:00 pm
Saturday 9:00 am – 9:00 pm
Sunday 10:00 am – 6:00 pm
This location is a WISE Authorized Service Provider
WISE stands for Wireless Industry Service Excellence. It is the industry recognized standard for retailers and technicians performing phone repair.
Phones
Phones
Phones
Phones
Repair
Accessories
All devices are backed by our Mobile Klinik warranty and over 130 stores, coast-to-coast, to support your online purchase.
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Send us your device using our fast courier partners and we’ll send it back fixed the day we receive it.
Mail-in a device
Do you own a smartphone or tablet and live in or visit Bayshore, or the surrounding area of West Ottawa? If so, Mobile Klinik can help keep your mobile device running and looking its best for as long as you own it.
The Mobile Klinik team at our West Ottawa location can repair some of the most common issues you could encounter with your mobile device. From full LCD and glass screen repair to batteries and other issues, we can fix it all. Don’t let a screen full of cracked glass ruin your day; whether your phone screen is smashed, shattered or just scratched up badly, bring it in and our team can get your broken phone or iPad screen fixed in Ottawa in as little as an hour.
We also fix a variety of other problems including broken camera lenses, missing or broken volume, power or home buttons, poor battery life, broken back glass, charging port failures, and more.
In the end, don’t leave your damaged phone in the hands of an amateur. Bring it to the professional repair technicians at Mobile Klinik! Let’s get you up and running again.
Mobile Klinik – Bayshore Shopping Centre has opened its doors, so drop in for a repair, accessories, or just to chat about your phone! Whether you have a cracked iPhone screen, your Nokia phone has water damage or your Samsung Galaxy can’t keep a charge, we can help. Slow WiFi? Poor performance? Broken charging port? Damaged headphone jack? No matter the issue, we will expertly repair your device. We diagnose, repair and optimize your smartphone or tablet on-site – in most cases, that’s within an hour. All our repairs are backed by an industry-leading lifetime warranty on parts and labour. And all our technicians are professionally trained experts who excel at customer service and love to share their knowledge about the latest mobile technology.
We service almost all makes and models of smartphones and tablets, whether from Nokia, Motorola, Huawei, HTC, Apple, LG, Samsung and more – we offer expert repair and care for your device. We serve customers on a first come, first served basis. Just drop into our store with your device and our expert technicians will provide you with a free, immediate quote and diagnosis in any case of damage or device breakdown. While you wait for your service to be finished, you can take a look at our impressive collection of Certified Pre-Owned devices, which are expertly refurbished and rigorously tested by our professional technicians. All our pre-owned devices are certified to look, feel and function like a brand-new device. While you’re in the store, you can also check out our large selection of branded accessories, including cases, speakers, chargers and more.
Apple and iPhone are trademarks of Apple Inc., registered in the U.S. and other countries and regions.
Samsung is a registered trademark of Samsung Electronics Co., Ltd.
1. Offer and regular pricing subject to change without notice and available in store-only at participating locations. Available to new Koodo or TELUS post-paid mobility customers purchasing select certified pre-owned phones from Mobile Klinik, including, but not limited to, iPhone 14 128 GB, in good enough condition only, with the Koodo Happy Tab or TELUS Easy Payment, when activating an eligible mobility plan. Cannot be combined with other promotions. Subject to approved credit. If you cancel your service or if Koodo terminates the Agreement in accordance with the Service Terms, any Tab balance plus the Tab Bonus balance becomes due and payable. The remaining Tab balance and Tab Bonus balance will be calculated based on an equal monthly reduction over a 24-month period. Requires Koodo voice and data plan. Taxes (including provincial or municipal 911 fees, if applicable) and pay-per-use charges (including long distance and roaming) are extra. Offer cannot be combined with any other promotions or promo codes. Subject to approved credit with a 24-month TELUS Easy PaymentⓇ agreement (0% APR) on any in-market plan with data and voice included. TELUS Easy PaymentⓇ balance will be repaid over a 24 month period via equal monthly payments. Payment of any outstanding TELUS Easy PaymentⓇ balance, subject to applicable adjustments, is due upon termination, or account transfer. Applicable taxes are calculated based on the total no term price less any device discounts and must be paid in full at the time of purchase. A one-time connection fee of $80 applies to in-store and call center upgrades and activations. Connection fee is subject to change without notice.
2. Offer and regular pricing subject to change without notice and available in store-only at participating locations. Available to new Koodo or TELUS post-paid mobility customers purchasing select certified pre-owned phones from Mobile Klinik, including, but not limited to: Samsung Galaxy S23 128 GB, in good enough condition only, with the Koodo Happy Tab or TELUS Easy Payment, when activating an eligible mobility plan. Cannot be combined with other promotions. Subject to approved credit. If you cancel your service or if Koodo terminates the Agreement in accordance with the Service Terms, any Tab balance plus the Tab Bonus balance becomes due and payable. The remaining Tab balance and Tab Bonus balance will be calculated based on an equal monthly reduction over a 24-month period. Requires Koodo voice and data plan. Taxes (including provincial or municipal 911 fees, if applicable) and pay-per-use charges (including long distance and roaming) are extra. Offer cannot be combined with any other promotions or promo codes. Subject to approved credit with a 24-month TELUS Easy PaymentⓇ agreement (0% APR) on any in-market plan with data and voice included. TELUS Easy PaymentⓇ balance will be repaid over a 24 month period via equal monthly payments. Payment of any outstanding TELUS Easy PaymentⓇ balance, subject to applicable adjustments, is due upon termination, or account transfer. Applicable taxes are calculated based on the total no term price less any device discounts and must be paid in full at the time of purchase. A one-time connection fee of $80 applies to in-store and call center upgrades and activations. Connection fee is subject to change without notice.
3. Offer subject to change without notice. Includes (1) $50 discount on the iPhone 14 Plus 128 GB Good Enough grade certified pre-owned phone; (2) a one-time $50 bill credit, inclusive of tax, provided that the customer meets eligibility requirements. Customers must activate a line with Koodo or TELUS at a Mobile Klinik store. Offer also inclusive of a $50 bonus-trade in top-up. Trade-in value determined at the time the eligible device is brought into store, at Mobile Klinik’s sole discretion, and is given to the customer at the time of the transaction, and may not be used at a later time. A one-time connection fee of $80 applies to in-store and call center upgrades and activations and is subject to change without notice. While quantities last. Offer not redeemable for cash or a cash equivalent.
4. Offer subject to change without notice. Includes (1) $50 discount on the Samsung S23 Plus 256 GB Very Good grade certified pre-owned phone; (2) a one-time $50 bill credit, inclusive of tax, provided that the customer meets eligibility requirements. Customers must activate a line with Koodo or TELUS at a Mobile Klinik store. Offer also inclusive of a $50 bonus-trade in top-up. Trade-in value determined at the time the eligible device is brought into store, at Mobile Klinik’s sole discretion, and is given to the customer at the time of the transaction, and may not be used at a later time. A one-time connection fee of $80 applies to in-store and call center upgrades and activations and is subject to change without notice. While quantities last. Offer not redeemable for cash or a cash equivalent.
5. Requires activation of a TELUS or Koodo rate plan. For an eligible activation, Mobile Klinik will provide customer with a $125 credit towards a repair. Activation and repair/replacement must be completed in the same transaction. Not stackable with another activation promo. Not applicable to Apple OEM screen replacement. For iPhone and iPad digitizer/screen replacement single or combo bundle over $125, customers will pay for the difference.
6. While quantities last. Subject to approved credt. Customers must activate a line with Koodo or TELUS at a Mobile Klinik store Taxes due monthly. While quantities last. Offer subject to change. Taxes calculated based on the original purchase price before any credits are applied. Protection Bundle+ available on select phone models. See Protection Bundle+ full conditons: mobileklinik.ca/general-terms-conditions/
Our certifications show more than compliance—they reflect a commitment to providing high-quality, safe, and sustainable device solutions Canadians can count on.
