Cell Phone, iPhone & iPad Repair Ottawa West | Mobile Klinik Bayshore Shopping Centre

iPhone Upgrade event on now. Learn More.

Trade in an older iPhone and receive up to $200 when you upgrade to a new iPhone and activate* Learn More.

Mobile Klinik Bayshore Shopping Centre

100 Bayshore Dr.
Ottawa, ON K2B 8C1

Store Hours

Hours may differ during the holiday period. Please call our store to confirm the hours!

Monday 9:00 am – 9:00 pm
Tuesday 9:00 am – 9:00 pm
Wednesday 9:00 am – 9:00 pm
Thursday 9:00 am – 9:00 pm
Friday 9:00 am – 9:00 pm
Saturday 9:00 am – 9:00 pm
Sunday 10:00 am – 6:00 pm

Still qualify for your 1 year warranty? This location is authorized for in-warranty repairs.

  • Apple Independent Repairs Authorization Icon
  • In-Warranty LG Repairs Authorization Icon
  • In-Warranty Samsung Repairs Authorization Icon
wise Certified Logo

This location is a WISE Authorized Service Provider

WISE stands for Wireless Industry Service Excellence. It is the industry recognized standard for retailers and technicians performing phone repair.

Like-new Phones

Certified Pre-Owned Phones

Accessories

Accessories

Device Repair

Device Repair

Sell A Phone

Sell A Phone

Need to get connected? We can help you get started with one of these carrier partners at this location:

Telus Logo Koodo Logo Public Mobile Logo

iPhone Upgrade event on now at Mobile Klinik

There's lots of ways to upgrade your current phone without the price tag of a new iPhone. See our wide range of options below

up to $200 Bonus

In-store exclusive

Trade in, activate and save!

Trade in your Apple device and get an extra $200 credit on top of its value when you upgrade to a newer model & activate an eligible plan. 1

Save up to $180

Iphone 14 and samsung s22 ultra

In-store exclusive

Save up to $180 on select certified pre-owned phones.

For a limited time save up to $180 on select certified pre-owned phones including the iPhone 14 and Samsung S22 Ultra, when you activate on an eligible plan. That’s an $80 price reduction on the phone plus a $100 activation credit.2

Free

Cleaning phone with cloth

In-store exclusive

Free phone check-up.

Freshen up your phone for Fall. Get a free phone check-up in-store today 3. In less than 5 mins our experts will perform:

  • battery health assessment
  • screen test
  • screen cleaning

$0 battery replacement

Phone with low battery

In-store exclusive

Get a battery replacement for $0.

Battery running low? For a limited time get select battery replacements for $0, when you activate on an eligible plan. 4

50% off

New Protection Bundle July

In-store exclusive

Activate on an eligible plan and get 50% off Protection + Bundles

Finance a certified pre-owned phone, or activate on an eligible plan and get 50% off select Protection+ Bundles 5

Save up to $200

Broken Phone Screen

In-store exclusive

Repair, activate and save!

For a limited time, activate an eligible phone plan and get up to $200 towards any repair 6

What Our Customers Are Saying

5 stars

Rated 4.5/5 based on 243+ reviews.
Read our reviews on Google

Can’t make it into a store?

We offer other convenient options.

Shop Now

All devices are backed by our Mobile Klinik warranty and over 90 stores, coast-to-coast, to support your online purchase.

Shop now
front of an Mobile Klinik location

Mail-In

Send us your device using our fast courier partners and we’ll send it back fixed the day we receive it.

Mail-in a device
person holding a box that with the mobile klinik logo on it

Ottawa's Experts for Diagnostics, Repairs, and Everything In-Between

Do you own a smartphone or tablet and live in or visit Bayshore, or the surrounding area of West Ottawa? If so, Mobile Klinik can help keep your mobile device running and looking its best for as long as you own it.

The Mobile Klinik team at our West Ottawa location can repair some of the most common issues you could encounter with your mobile device. From full LCD and glass screen repair to batteries and other issues, we can fix it all. Don’t let a screen full of cracked glass ruin your day; whether your phone screen is smashed, shattered or just scratched up badly, bring it in and our team can get your broken phone or iPad screen fixed in Ottawa in as little as an hour.

Read more

We also fix a variety of other problems including broken camera lenses, missing or broken volume, power or home buttons, poor battery life, broken back glass, charging port failures, and more.

In the end, don’t leave your damaged phone in the hands of an amateur. Bring it to the professional repair technicians at Mobile Klinik! Let’s get you up and running again.

Mobile Klinik – Bayshore Shopping Centre has opened its doors, so drop in for a repair, accessories, or just to chat about your phone! Whether you have a cracked iPhone screen, your Nokia phone has water damage or your Samsung Galaxy can’t keep a charge, we can help. Slow WiFi? Poor performance? Broken charging port? Damaged headphone jack? No matter the issue, we will expertly repair your device. We diagnose, repair and optimize your smartphone or tablet on-site – in most cases, that’s within an hour. All our repairs are backed by an industry-leading lifetime warranty on parts and labour. And all our technicians are professionally trained experts who excel at customer service and love to share their knowledge about the latest mobile technology.

Service for All Major Phone & Tablet Brands

We service almost all makes and models of smartphones and tablets, whether from Nokia, Motorola, Huawei, HTC, Apple, LG, Samsung and more – we offer expert repair and care for your device. We serve customers on a first come, first served basis. Just drop into our store with your device and our expert technicians will provide you with a free, immediate quote and diagnosis in any case of damage or device breakdown. While you wait for your service to be finished, you can take a look at our impressive collection of Certified Pre-Owned devices, which are expertly refurbished and rigorously tested by our professional technicians. All our pre-owned devices are certified to look, feel and function like a brand-new device. While you’re in the store, you can also check out our large selection of branded accessories, including cases, speakers, chargers and more.

photo of a mobile klinik store front

*Activation must be on a two-year TELUS Easy Payment or Koodo Tab Plus termn. Repair must occur in the same transaction as the activation. Available at participating locations. Offer is stackable with other in market offers except the Apple $0 phone screen replacement offer.

1. $200 based (1) $100 given to customer who trades in any iPhone and purchases a certified pre-owned phone with a value worth $699 or higher to receive top-up and only provided per activation not per trade in device. Mobile Klinik accepts any smartphone or tablet, including all iPhone, iPads, LG, Google, Huawei & Samsung devices. Trade in-value is given to the customer at the time of the transaction in the form of a preloaded Visa gift card. If a device is not deemed acceptable for purchase Mobile Klinik can take the device and properly wipe and recycle it for the customer. (2) when a customer activates on an TELUS or Koodo rate plan of $44/ month and up they receive a $100 one time activation credit.

2. Price drop based on 1. a certified pre-owned iPhone 14 128 GB Like-New condition current price of $799 as of Oct 9 vs the previous price of $879, plus $100 activation credit and 2. a certified pre-owned Samsung S22 Ultra 128 GB Like-New condition current price of $719 as of Oct 9 vs the previois price of $799, plus $100 activation credit. Activation must be on a two-year TELUS or Koodo plan.

3. In-person phone check-up includes a battery health check, charging, microphone speaker, sensor and screen tests. At participating Mobile Klinik stores only. If any repairs are recommended after the in-store inspection and diagnosis, a store representative will review the cost with you and obtain your consent before proceeding with the repair.

4. Activation with BYOD or on a two-year TELUS or Koodo plan. Excluding Apple OEM battery repair. Stackable w/ $50 or $100 BYOD/BYOP rep+act .Not combinable with additional $100 off rep+act. $40 savings based on $129 battery replacement cost.

5. While quantities last. Availble in-store only. Offer available with the purchase and finance of a CPO device, or activation on a two-year TELUS or Koodo plan. - the two-year plan can be any data plan.On selected Mobile Klinik Protection+ Bundles and retail price at $79.99 and $99.99 only. Upper price to be $120.

6. $200 based on (1) $100 one time activation credit with BYOD or on a two-year TELUS or Koodo plan of $44/month and above and (2) $100 repair credit. . Available at participating locations. Offer is stackable with other in market offers except the Apple $0 phone screen replacement offer.