Cell Phone, iPhone & iPad Repair Waterloo | Mobile Klinik Conestoga Mall

Get a free phone diagnosis and cleaning in-store today. Learn More.

Repair and save with our wide variety of repair discounts. Learn More.

Mobile Klinik Conestoga Mall

550 King St. N.
Waterloo, ON N2L 5W6

Get a Quote Book an appointment
conestoga@mobileklinik.ca
(519) 707-2748

Store Hours

Hours may differ during the holiday period. Please call our store to confirm the hours!

Monday 10:00 am – 9:00 pm
Tuesday 10:00 am – 9:00 pm
Wednesday 10:00 am – 9:00 pm
Thursday 10:00 am – 9:00 pm
Friday 10:00 am – 9:00 pm
Saturday 10:00 am – 6:00 pm
Sunday 11:00 am – 5:00 pm

Still qualify for your 1 year warranty? This location is authorized for in-warranty repairs.

  • Apple Independent Repairs Authorization Icon
  • In-Warranty Samsung Repairs Authorization Icon
wise Certified Logo

This location is a WISE Authorized Service Provider

WISE stands for Wireless Industry Service Excellence. It is the industry recognized standard for retailers and technicians performing phone repair.

Like-new Phones

Certified Pre-Owned Phones

Accessories

Accessories

Device Repair

Device Repair

Sell A Phone

Sell A Phone

Need to get connected? We can help you get started with one of these carrier partners at this location:

Telus Logo Koodo Logo Public Mobile Logo

Looking for savings? Smart move.

Shop exclusive deals on certified pre-owned phones, accessories, and repairs.

Free

Cleaning phone screen

In-store exclusive

Free phone check-up.

Get a free phone check-up in-store today.1 In less than 5 mins our experts will perform:

  • battery health assessment
  • screen tests
  • screen cleaning
Learn moreBook an appointment

$20 off

Charging phone

In-store exclusive

Get $20 off select battery replacements.

Battery constantly running low? For a limited time save $20 on select battery replacements, starting as low as $59 $39.2

Learn moreBook an appointment

Save up to $220

Person holding phone with a cracked screen

In-store exclusive

Save up to $220 on select repairs.

Save up to $220 on select repairs when you activate on eligible phone plans.3

Book an appointment

Save $50

Phone with cracked screen

In-store exclusive

Save $50 on a phone repair.

For a limited time, activate on an eligible phone plan and save $50 on your device repair.4

Learn more

25% off

Phone case and earbuds

In-store exclusive

Get 25% off ecofriendly accessories.

Buy a certified pre-owned phone or repair a device and save 25% off all eco-friendly accessories including brands like Sudio, AXS Power Bundle and dbramante 1928 cases and power products.5

Learn more

30% off

iPhone 11 and Samsung s20

Phone Clearance

Save 30% off select certified pre-owned phones.

For a limited time save 30% off select certified pre-owned devices including the iPhone 11 & Samsung Galaxy S20 plus many more. Get an additional $150 credit when you activate on an eligible plan.6

Shop now

Brands we are proud to service, buy, and sell

samsung
apple
google
lg
huawei
blackberry
motorola

What Our Customers Are Saying

5 stars

Rated 4.8/5 with 399+ reviews.
Read our reviews on Google

Can’t make it into a store?

We offer other convenient options.

Shop Now

All devices are backed by our Mobile Klinik warranty and over 130 stores, coast-to-coast, to support your online purchase.

Shop now
front of an Mobile Klinik location

Mail-In

Send us your device using our fast courier partners and we’ll send it back fixed the day we receive it.

Mail-in a device
person holding a box that with the mobile klinik logo on it

Don't Suffer With a Broken Device Any Longer

It appears problems always happen to our smart devices when we least expect it – and often when we need them the most. Whenever that happens, turn to Mobile Klinik for help! Our team at the Conestoga Mall in Waterloo is here to assist you with any issues you may have with your phone or tablet, whether a cracked screen, damaged headphone or charging ports, a damaged battery or even a frozen screen.

Read more

Dedicated Service from Experienced Technicians

How does it work? You don’t need to book an appointment. Drop-ins are always welcome, and for most common issues, repairs can be completed while you wait, often within 60 minutes or less. Just visit us at your earliest convenience and we’ll diagnose the problem for free and give you a quote for the repair before we begin. Whether you have an iPhone, Samsung, Motorola, HTC, Huawei or LG – we have all the premium tools and equipment in-store to service almost all major brands.

From sensitive data to sentimental photos to important contacts – we get how stressful it can be when your phone or tablet experiences a problem or sustains damage from a sudden slip and fall. Losing everything that’s stored away on your phone or tablet is a big deal. That’s why we work diligently with every device to keep your data safe and accessible. Rest assured, if there’s a solution, we’ll find it.

Service Beyond Repairs

our selection of Certified Pre-Owned devices. All refurbished devices have been restored and rigorously tested to ensure they look and operate like new. So if you need to replace or upgrade your existing device, you can get a gently used phone for an incredibly low price – an ideal option for budget-savvy shoppers who don’t want to fork out a large sum of money for a brand new phone.

photo of a mobile klinik store front

Apple and iPhone are trademarks of Apple Inc., registered in the U.S. and other countries and regions.

Samsung is a registered trademark of Samsung Electronics Co., Ltd.

1. In-person phone check-up includes a battery health check, charging, microphone speaker, sensor and screen tests. At participating Mobile Klinik stores only. If any repairs are recommended after the in-store inspection and diagnosis, a store representative will review the cost with you and obtain your consent before proceeding with the repair.

2. Excluding Apple OEM battery repair. Not stackable with other repair or activation offer.

3. Offer subject to change without notice. Savings based on (1) $20 battery repair discount, excluding Apple OEM battery repair; (2) $100 bill credit when a customer activates in-store at Mobile Klinik on a TELUS or Koodo Mobility rate plan $44/mo or higher; (3) $50 repair discount with eligible mobility activation; and (4) $50 Sustainability bill credit. Cannot be combined with other offers. Credit provided is discretionary and includes applicable taxes (based on the taxes levied in the province of supply) therefore the value displayed on your bill is the value before tax.

4. Offer applicable to BYOP activations only. Available at participating locations. Offer is stackable with other in market offers.

5. While quantities last. Available at participating locations.

6. Offer available on select devices, while quantities last. Offer includes (1) a one-time $50 bill credit, inclusive of tax as long as the customer meets eligibility requirements. Customer must activate a line with Koodo or TELUS at a Mobile Klinik store. The offer can be combined with other code-based offers, promo codes or other bill credits. The offer is subject to change at any time without notice. (2) $100 device credit when a customer activates in-store at Mobile Klinik on a TELUS or Koodo Mobility rate plan $44/mo or higher.