Featured Promo

Repair
Currently closed, we're open at 10:00 am!
550 King Street North
Waterloo, Ontario N2L 5W6
CA
Hours may differ during the holiday period. Please call our store to confirm the hours!
Certified Pre-Owned Phones
Accessories
Device Repair
Sell A Phone
Whether you visit one of our stores or shop online, we’re dedicated to providing our customers with five-star service!
Reviews from
Exceptional customer service, Staff was friendly
Reply by owner: Hi Robert, thank you so much for sharing your kind words! We are so glad to hear our team provided exceptional customer service and made you feel welcome with their friendly support. We truly appreciate your visit and look forward to assisting you again down the road.rnrnMobile Klinik Conestoga Mall
Exceptional help in fixing my phone.
Reply by owner: Hi Teresa, thank you so much for sharing your kind words! We are glad our team could provide exceptional assistance and get your phone fixed up and running smoothly again. We truly appreciate your support and are always here if you need any future tech help.rnrnu2013 Mobile Klinik Conestoga Mall
Darting was the girls name and she was a great help..I am very thankful for all their help
Reply by owner: Thank you so much for taking the time to leave a review, Jackie! We're so glad to hear that Darting was able to provide such great help and take care of everything you needed. Our team truly appreciates your kind words and support.rnrnMobile Klinik Conestoga Mall
Excellent service by Dharti
Reply by owner: Hi Jeff, thank you so much for taking the time to leave us a review! We're glad to hear that Dharti took such great care of you and provided excellent service. We truly appreciate your support and look forward to helping you with any future tech needs.rnrnMobile Klinik Conestoga Mall
Very helpful team, went above and beyond to help troubleshoot my phone
Reply by owner: Hi Paul, thank you so much for taking the time to share your experience with us! We're glad our team could go above and beyond to troubleshoot your phone and get everything sorted out for you. rnrnMobile Klinik Conestoga Mall
We've got you covered! Visit our online store to explore our full range of devices from the comfort of your home. All devices are backed by our Mobile Klinik warranty and over 150 stores, coast-to-coast, to support your online purchase.
Shop nowIt appears problems always happen to our smart devices when we least expect it – and often when we need them the most. Whenever that happens, turn to Mobile Klinik for help! Our team at the Conestoga Mall in Waterloo is here to assist you with any issues you may have with your phone or tablet, whether a cracked screen, damaged headphone or charging ports, a damaged battery or even a frozen screen.
How does it work? You don’t need to book an appointment. Drop-ins are always welcome, and for most common issues, repairs can be completed while you wait, often within 60 minutes or less. Just visit us at your earliest convenience and we’ll diagnose the problem for free and give you a quote for the repair before we begin. Whether you have an iPhone, Samsung, Motorola, HTC, Huawei or LG – we have all the premium tools and equipment in-store to service almost all major brands.
From sensitive data to sentimental photos to important contacts – we get how stressful it can be when your phone or tablet experiences a problem or sustains damage from a sudden slip and fall. Losing everything that’s stored away on your phone or tablet is a big deal. That’s why we work diligently with every device to keep your data safe and accessible. Rest assured, if there’s a solution, we’ll find it.
our selection of Certified Pre-Owned devices. All refurbished devices have been restored and rigorously tested to ensure they look and operate like new. So if you need to replace or upgrade your existing device, you can get a gently used phone for an incredibly low price – an ideal option for budget-savvy shoppers who don’t want to fork out a large sum of money for a brand new phone.
Apple and iPhone are trademarks of Apple Inc., registered in the U.S. and other countries and regions.
Samsung is a registered trademark of Samsung Electronics Co., Ltd.
1. Requires activation of a TELUS or Koodo rate plan. For an eligible activation, Mobile Klinik will provide customer with a $100 credit towards a repair. Activation and repair/replacement must be completed in the same transaction. Not stackable with another activation promo. Not applicable to Apple OEM screen replacement. For iPhone and iPad digitizer/screen replacement single or combo bundle over $200, customers will pay for the difference. In order to access TELUS or Koodo postpaid mobility services, each line requires a compatible TELUS Mobility or Koodo SIM (currently $15). The type of SIM required depends on the device’s specifications. All prices do not include applicable taxes and are subject to change without notice.
2. Offer and regular pricing subject to change without notice and available in store-only at participating locations. Available to new Koodo or TELUS post-paid mobility customers purchasing select certified pre-owned phones from Mobile Klinik, including, but not limited to: Samsung Galaxy S24 128 or 256 GB in Good Enough condition only with the Koodo Happy Tab or TELUS Easy Payment, when activating an eligible mobility plan. Cannot be combined with other promotions. Subject to approved credit. If you cancel your service or if Koodo terminates the Agreement in accordance with the Service Terms, any Tab balance plus the Tab Bonus balance becomes due and payable. The remaining Tab balance and Tab Bonus balance will be calculated based on an equal monthly reduction over a 24-month period. Requires Koodo voice and data plan. Taxes (including provincial or municipal 911 fees, if applicable) and pay-per-use charges (including long distance and roaming) are extra. Offer cannot be combined with any other promotions or promo codes. Subject to approved credit with a 24-month TELUS Easy PaymentⓇ agreement (0% APR) on any in-market plan with data and voice included. TELUS Easy PaymentⓇ balance will be repaid over a 24 month period via equal monthly payments. Payment of any outstanding TELUS Easy PaymentⓇ balance, subject to applicable adjustments, is due upon termination, or account transfer. Applicable taxes are calculated based on the total no term price less any device discounts and must be paid in full at the time of purchase. In order to access TELUS or Koodo postpaid mobility services, each line requires a compatible TELUS Mobility or Koodo SIM (currently $15). The type of SIM required depends on the device’s specifications. All prices do not include applicable taxes and are subject to change without notice.
3. Requires activation of a TELUS or Koodo rate plan. For an eligible activation, Mobile Klinik will provide customer with a $100 credit towards a repair. Activation and repair/replacement must be completed in the same transaction. Not stackable with another activation promo. Not applicable to Apple OEM screen replacement. For iPhone and iPad digitizer/screen replacement single or combo bundle over $200, customers will pay for the difference. In order to access TELUS or Koodo postpaid mobility services, each line requires a compatible TELUS Mobility or Koodo SIM (currently $15). The type of SIM required depends on the device’s specifications. All prices do not include applicable taxes and are subject to change without notice.
4. Offer and regular pricing subject to change without notice and available in store-only at participating locations. Available to new Koodo or TELUS post-paid mobility customers purchasing select certified pre-owned phones from Mobile Klinik, including, but not limited to: Samsung Galaxy S24 Ultra 128 or 256 GB in Good Enough condition only with the Koodo Happy Tab or TELUS Easy Payment, when activating an eligible mobility plan. Cannot be combined with other promotions. Subject to approved credit. If you cancel your service or if Koodo terminates the Agreement in accordance with the Service Terms, any Tab balance plus the Tab Bonus balance becomes due and payable. The remaining Tab balance and Tab Bonus balance will be calculated based on an equal monthly reduction over a 24-month period. Requires Koodo voice and data plan. Taxes (including provincial or municipal 911 fees, if applicable) and pay-per-use charges (including long distance and roaming) are extra. Offer cannot be combined with any other promotions or promo codes. Subject to approved credit with a 24-month TELUS Easy PaymentⓇ agreement (0% APR) on any in-market plan with data and voice included. TELUS Easy PaymentⓇ balance will be repaid over a 24 month period via equal monthly payments. Payment of any outstanding TELUS Easy PaymentⓇ balance, subject to applicable adjustments, is due upon termination, or account transfer. Applicable taxes are calculated based on the total no term price less any device discounts and must be paid in full at the time of purchase. In order to access TELUS or Koodo postpaid mobility services, each line requires a compatible TELUS Mobility or Koodo SIM (currently $15). The type of SIM required depends on the device’s specifications. All prices do not include applicable taxes and are subject to change without notice.
5. Offer subject to change without notice. Includes a one-time $50 bill credit, inclusive of tax, provided that the customer meets eligibility requirements. Customers must activate a line with Koodo or TELUS at a Mobile Klinik store. While quantities last. Offer not redeemable for cash or a cash equivalent. In order to access TELUS or Koodo postpaid mobility services, each line requires a compatible TELUS Mobility or Koodo SIM (currently $15). The type of SIM required depends on the device’s specifications. All prices do not include applicable taxes and are subject to change without notice.
6. Offer and regular pricing subject to change without notice and available in store-only at participating locations. Available to new Koodo or TELUS post-paid mobility customers purchasing select certified pre-owned phones from Mobile Klinik, including, but not limited to: iPhone 15 128 GB in Good Enough condition with the Koodo Happy Tab or TELUS Easy Payment, when activating an eligible mobility plan. Cannot be combined with other promotions. Subject to approved credit. If you cancel your service or if Koodo terminates the Agreement in accordance with the Service Terms, any Tab balance plus the Tab Bonus balance becomes due and payable. The remaining Tab balance and Tab Bonus balance will be calculated based on an equal monthly reduction over a 24-month period. Requires Koodo voice and data plan. Taxes (including provincial or municipal 911 fees, if applicable) and pay-per-use charges (including long distance and roaming) are extra. Offer cannot be combined with any other promotions or promo codes. Subject to approved credit with a 24-month TELUS Easy PaymentⓇ agreement (0% APR) on any in-market plan with data and voice included. TELUS Easy PaymentⓇ balance will be repaid over a 24 month period via equal monthly payments. Payment of any outstanding TELUS Easy PaymentⓇ balance, subject to applicable adjustments, is due upon termination, or account transfer. Applicable taxes are calculated based on the total no term price less any device discounts and must be paid in full at the time of purchase.