Broken Phone? Don’t Worry, We’ll Be Right There!
With our mobile repair service, a technician will come to you and fix your broken device on the spot.
How it works
Confirm Availability
Enter your postal code above to see if our Onsite Repair Units are available in your area.
Request An Appointment
Provide us a few details about your request including your preferred date and time as well as what you need repaired.
We'll Confirm Your Appointment
Our customer agent team will reach out to confirm your appointment and provide an initial quote
We Come To You
Our technician will visit your location in our Onsite Repair Unit to complete your repair. The same white glove, lifetime-warranty experience you’ve come to expect from Mobile Klinik, now at your door.
Life’s busy. Devices break.
Don’t worry, we will come to you.
At the office and don’t have time?
At home and need it fixed now?
At the rink? The mall? A hotel?
Frequently Asked Questions
Much like in our stores, most repairs take about an hour.
Most repairs qualify for our lifetime warranty.
Yes, we require that you make an appointment for our Onsite Repair Unit to visit your premises
to complete your repair.
Yes, there is a $30 convenience fee charged on top of the cost of the repair, however, the cost
of the repair is identical to what is charged in a store.
Our diagnosis and quote is free. Unfortunately, the $30 convenience fee is still applicable as our
Onsite Repair Unit did have to visit your location.
Unfortunately, our Onsite Repair Unit will not have any Certified Pre-Owned devices available. If
there is a specific accessory, you’d like us to bring with us, please let your customer agent know
when they confirm your appointment.
Most repairs we can complete in our stores are able to be completed in our Onsite Repair Unit.
Unfortunately, the Onsite Repair Unit does not service OEM in-warranty repairs or device
protection plans through your carrier, retailer, or device manufacturer.
Mobile Klinik takes the safety of our customers and technicians very seriously. Our technicians
will arrive wearing a mask and utilize gloves while completing your repair. They will not enter
your residence – they will provide you a sleeve to put your device in and take the device back to
the Onsite Repair Unit to complete your repair. Your device is sanitized prior to, and after repair
and is returned to you in a new protective sleeve.
No problem! We ask that you provide us 24 hours’ notice to reschedule or cancel your
appointment. In some instances, we may be able to adjust your appointment to a new location
if that suits your needs, however, this will be at Mobile Klinik’s discretion based on
appointments scheduled prior to and after your scheduled appointment.
If you do not provide 24 hours’ notice or are not at the agreed upon location, you will still be responsible for the $30 convenience fee.
If you do not provide 24 hours’ notice or are not at the agreed upon location, you will still be responsible for the $30 convenience fee.
