Sell Your Phone In-Store or Online for Top Dollar | Mobile Klinik

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Sell smart.

Trade-in your old phone and get paid today. No lowball offers, no counterfeit cash, no worries.

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We buy most makes and models for top dollar—even if they’re in need of repair. Learn More.

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We make selling safe & simple.

1

Get an instant quote online.

2

Bring your phone to a Mobile Klinik near you.

3

We’ll confirm its value & safely remove your personal information.

4

Receive the full value on a prepaid Visa card.

An expert technician will use our leading-edge marketplace software to determine your device’s true value. If you choose to sell, you’ll receive the best possible price on a prepaid Visa card. To protect your privacy, we can transfer your data to a new phone or USB before safely removing all personal information. Rest assured, your confidential data will stay that way.

At Mobile Klinik, we’re on a mission to reduce the number of phones that end up in landfills. By selling your old phone to us instead of throwing it out or stashing it in a drawer, you’re doing the smart thing for your wallet and the planet.

Get e-waste smart.

If we can’t buy your device, we’ll still remove your personal information properly and ensure it is recycled responsibly. Plus, we will give you a $10 in-store credit* as a thank-you for helping the environment.

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Drop in to any Mobile Klinik today to ask us about selling your old device. We’d be happy to take a look at it.

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Smart question!

A number of factors go into determining the value of your device including the condition of your device, any required repairs, as well as demand for resale for that particular device, capacity and colour. We regularly review the prices we pay to ensure you get the best price for your device.

Mobile Klinik will evaluate and potentially buy any smartphone or tablet, including all iPhones, iPads, LG, Google, Huawei and Samsung devices. Even if it is broken. If a device is not deemed acceptable for purchase we will happily take the device and properly wipe and recycle it for you, and give you a $10 in-store credit.

All of our stores will buy your old smartphones and tablets.

No, you will receive your money on a pre-loaded Visa gift card, on the spot.

Yes, we require identification for all devices we purchase from customers.

We recommend you back up your device and wipe it yourself, as well as removing any accounts and security features like “Find my iPhone”.

For Apple device instructions go through the first 5 steps here.

For Android device instructions go through the first 5 steps here.

No, you can keep your charger and recycle any materials that came with it.

Unfortunately, at this time we can only accept devices in our stores.

You can do that here.

When you sell us your phone we will wipe all of your existing data for you. This will ensure that the next owner can use it without any trouble. All you need to do is backup your data and we will take care of the rest!

For iPhones, backing up your data through iCloud is the safest and easiest way. To do this, turn on iCloud Backup and it will automatically do so. For on-the-spot backup, select the Back Up Now option.

For Androids, simply go to the Settings app and select Accounts then Backup. From there, you’ll want to click Backup and Restore.

If you’re unsure, ask one of our customer service representatives or come into the store and our expert technicians will gladly help you.

Make sure that any passwords or stored credit and debit card numbers are removed. Unpair any outside devices such as Bluetooth headphones, a smartwatch, speakers, etc.

You may also disinfect your device before selling or trading. This can be done using alcohol-based wipes or sprays, containing 70% alcohol.

Removing a SIM card is a straightforward process. First, remove any exterior case that’s protecting your phone. While every device is different, look for a rectangular outline on the side of your device with a tiny hole inside. Insert a SIM card eject tool into the small hole and it should pop open. Remove your SIM card and push the slot back into place.

Aside from us providing the best possible amount in exchange for your device, selling us your old phone is good for the world around us. We’re deeply passionate about reducing the number of devices that are perfectly usable and only need minor fixes, which often sadly end up going to landfills. Many folks simply throw away phones and tablets that are in perfectly good condition and only a few years out of date, adding to this complication. Selling us your phone helps to look after the environment, and you get paid for it either in-store credit or via a prepaid VISA card – it’s a win-win for everyone!

Not only are we quick, efficient, and courteous, but our mall-based locations enable for you to tackle other errands along the way, all in one place in many cases! Not only that, but stopping by gives you the opportunity to get your device diagnosed if you’re unsure whether to get it repaired or sell it. If you opt for the former, we may be able to restore it to perfect working order in less than an hour, so don’t hesitate to drop by!

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Apple and iPhone are trademarks of Apple Inc., registered in the U.S. and other countries and regions.

Samsung is a registered trademark of Samsung Electronics Co., Ltd.

*$200 based (1) $100 given to customer who trades in any iPhone and purchases a certified pre-owned phone with a value worth $699 or higher to receive top-up and only provided per activation not per trade in device. Mobile Klinik accepts any smartphone or tablet, including all iPhone, iPads, LG, Google, Huawei & Samsung devices. Trade in-value is given to the customer at the time of the transaction in the form of a preloaded Visa gift card. If a device is not deemed acceptable for purchase Mobile Klinik can take the device and properly wipe and recycle it for the customer. (2) when a customer activates on an TELUS or Koodo rate plan of $44/ month and up they receive a $100 one time activation credit.

Requires activation of a TELUS or Koodo rate plan of $44/month and up. For an eligible activation, Mobile Klinik will provide customer with a $200 credit towards a iPhone screen repair and battery replacement. Activation and repair/replacement must be completed in the same transaction. Not stackable with another activation promo. Not applicable to Apple OEM screen replacement. For iPhone and iPad digitizer/screen replacement single or combo bundle over $200, customers will pay for the difference.