Canadian owned and operated—shop local, support Canadian. 
Come in, we're open until 8:00 pm!
1680 Richmond Street
Cf Masonville Place
London, Ontario N6G 3Y9
CA
Hours may differ during the holiday period. Please call our store to confirm the hours!
Certified Pre-Owned Phones
Accessories
Device Repair
Sell A Phone
This location is a WISE Authorized Service Provider
WISE stands for Wireless Industry Service Excellence. It is the industry recognized standard
for retailers and technicians performing phone repair.
Featured Promo
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Whether you visit one of our stores or shop online, we’re dedicated to providing our customers with five-star service!
Reviews from
Was in to have my IPad looked at on Sept 22,2026, the technician saved me so much money by asking me the right questions and giving me a great solution! Great service! Thank you!
Reply by owner: Hi Patricia, thank you so much for sharing your experience! We are glad our technician was able to save you money by asking the right questions to find the best solution for your iPad. Mobile Klinik Franchise Masonville Place
I went back to Mobile Klinik to see about getting a new phone and plan. I met Mo and Rabile (I know I spelt that wrong). Talk about the two most knowledgeable and customer friendly workers that I’ve ever met. They were not only helpful but socially advanced and hilarious. They made getting a new phone not just a transaction but a super positive experience.
Jordan is very knowledgeable and very helpful. His skills are wonderful to witness. Great experience!
We had an excellent experience at Mobile Klinik thanks to Ribal. From start to finish, he was incredibly kind, patient, and efficient. Switching our plans and upgrading our phones could have been overwhelming, but Ribal made the entire process smooth and stress-free. He was also extremely knowledgeable and took the time to answer all of our questions, explaining everything clearly and helping us make informed decisions without ever making us feel pressured. He made sure we were comfortable with every step of the process. We never felt rushed, and he genuinely made us feel valued and well taken care of throughout the entire experience. We truly appreciate all of his help and would highly recommend asking for him if you’re visiting Mobile Klinik. Thank you, Ribal, for making our experience such a positive one!
Reply by owner: Hi Grace, thank you so much for highlighting the excellent service Ribal provided while you were switching plans and upgrading your phones. We’re glad he could make the entire process feel stress-free and that you felt well taken care of throughout your visit. – Mobile Klinik
I had a outstanding service from Ribal ! Even though the store was about to close, he patiently stayed until my phone was fully set up and all my issues were resolved. He was kind, professional, and incredibly helpful throughout the entire process. His patience and dedication truly stood out. Thank you brother Ribal for going above and beyond I really appreciate it. Highly recommended! Kudos to his work🫡
Reply by owner: Hi Bibek, thank you so much for the kind words and the recommendation. We’re glad Ribal could stay a bit later to ensure your phone was fully set up and all your questions were answered. Mobile Klinik
We've got you covered! Visit our online store to explore our full range of devices from the comfort of your home. All devices are backed by our Mobile Klinik warranty and over 150 stores, coast-to-coast, to support your online purchase.
Shop nowHave an important client call on your agenda, but just broke your screen? At Mobile Klinik, we offer fast repairs for whatever issues your phone or tablet may be experiencing. When you need immediate service, come visit our London location at Masonville Place or any of our stores across the country. Our highly trained and experienced tech team has all the tools on-hand to service most major brands, including Apple, Samsung, LG, HTC, Huawei, Motorola, and more.
At Mobile Klinik, no appointment is necessary. Simply swing by whenever you can, and we’ll perform a free diagnosis and give you an upfront quote for the repair. Once you’ve approved the service, we’ll get to work, usually completing standard repairs within an hour or less, which means you can choose to wait while we fix the device. In the case of water damage, the timeframe can take longer. All of our repairs come with an automatic Lifetime Warranty, giving our customers the confidence and reassurance that they need when handing over their phones.
With so much important data, photos, and contacts stored away in your device, you need the most qualified hands to tackle any issues that suddenly arise with it. At Mobile Klinik, our team is experienced in everything from screen repairs and battery swaps to charging ports, frozen home screens, damaged headphone ports, and much more. Beyond the scope of repairs, we can also help to improve the operation of your smartphone. We can optimize its performance to run faster, perform data backups, data protection, and software updates if needed.
While you’re there, you can browse through our accessories and certified pre-owned phones. In the event that your mobile device can’t be fixed, you can trade it in with us for cash or purchase a gently used phone for a fraction of what you’d pay elsewhere. All of our refurbished phones have been expertly restored and tested to ensure they perform just like new, making it an excellent option for those who want to upgrade at a competitive price.
Apple and iPhone are trademarks of Apple Inc., registered in the U.S. and other countries and regions.
Samsung is a registered trademark of Samsung Electronics Co., Ltd.
1. Requires activation of a TELUS or Koodo rate plan. For an eligible activation, Mobile Klinik will provide customer with a $200 credit towards a repair. Activation and repair/replacement must be completed in the same transaction. Not stackable with another activation promo. Not applicable to Apple OEM screen replacement. For iPhone and iPad digitizer/screen replacement single or combo bundle over $200, customers will pay for the difference. In order to access TELUS or Koodo postpaid mobility services, each line requires a compatible TELUS Mobility or Koodo SIM (currently $15). The type of SIM required depends on the device's specifications. All prices do not include applicable taxes and are subject to change without notice.
2. Offer and regular pricing subject to change without notice and available in store-only at participating locations. Available to new Koodo or TELUS post-paid mobility customers purchasing select certified pre-owned phones from Mobile Klinik, including, but not limited to: iPhone 15 128 or 256 GB and iPhone 15 Plus 128 GB or 256 GB in Good condition with the Koodo Happy Tab or TELUS Easy Payment, when activating an eligible mobility plan. Cannot be combined with other promotions. Subject to approved credit. If you cancel your service or if Koodo terminates the Agreement in accordance with the Service Terms, any Tab balance plus the Tab Bonus balance becomes due and payable. The remaining Tab balance and Tab Bonus balance will be calculated based on an equal monthly reduction over a 24-month period. Requires Koodo voice and data plan. Taxes (including provincial or municipal 911 fees, if applicable) and pay-per-use charges (including long distance and roaming) are extra. Offer cannot be combined with any other promotions or promo codes. Subject to approved credit with a 24-month TELUS Easy PaymentⓇ agreement (0% APR) on any in-market plan with data and voice included. TELUS Easy PaymentⓇ balance will be repaid over a 24 month period via equal monthly payments. Payment of any outstanding TELUS Easy PaymentⓇ balance, subject to applicable adjustments, is due upon termination, or account transfer. Applicable taxes are calculated based on the total no term price less any device discounts and must be paid in full at the time of purchase.
3. Excluding Apple OEM battery repair. Not stackable with other repair or activation offer
4. Offer and regular pricing subject to change without notice and available in store-only at participating locations. Available to new Koodo or TELUS post-paid mobility customers purchasing select certified pre-owned phones from Mobile Klinik, including, but not limited to: Samsung Galaxy S24 128 or 256 GB in Good condition only with the Koodo Happy Tab or TELUS Easy Payment, when activating an eligible mobility plan. Cannot be combined with other promotions. Subject to approved credit. If you cancel your service or if Koodo terminates the Agreement in accordance with the Service Terms, any Tab balance plus the Tab Bonus balance becomes due and payable. The remaining Tab balance and Tab Bonus balance will be calculated based on an equal monthly reduction over a 24-month period. Requires Koodo voice and data plan. Taxes (including provincial or municipal 911 fees, if applicable) and pay-per-use charges (including long distance and roaming) are extra. Offer cannot be combined with any other promotions or promo codes. Subject to approved credit with a 24-month TELUS Easy PaymentⓇ agreement (0% APR) on any in-market plan with data and voice included. TELUS Easy PaymentⓇ balance will be repaid over a 24 month period via equal monthly payments. Payment of any outstanding TELUS Easy PaymentⓇ balance, subject to applicable adjustments, is due upon termination, or account transfer. Applicable taxes are calculated based on the total no term price less any device discounts and must be paid in full at the time of purchase. In order to access TELUS or Koodo postpaid mobility services, each line requires a compatible TELUS Mobility or Koodo SIM (currently $15). The type of SIM required depends on the device's specifications. All prices do not include applicable taxes and are subject to change without notice.
5. Offer and regular pricing subject to change without notice and available in store-only at participating locations. Available to new Koodo or TELUS post-paid mobility customers purchasing select certified pre-owned phones from Mobile Klinik, including, but not limited to: Samsung Galaxy S24 Ultra 256 GB Good condition only with the Koodo Happy Tab or TELUS Easy Payment, when activating an eligible mobility plan. Cannot be combined with other promotions. Subject to approved credit. If you cancel your service or if Koodo terminates the Agreement in accordance with the Service Terms, any Tab balance plus the Tab Bonus balance becomes due and payable. The remaining Tab balance and Tab Bonus balance will be calculated based on an equal monthly reduction over a 24-month period. Requires Koodo voice and data plan. Taxes (including provincial or municipal 911 fees, if applicable) and pay-per-use charges (including long distance and roaming) are extra. Offer cannot be combined with any other promotions or promo codes. Subject to approved credit with a 24-month TELUS Easy PaymentⓇ agreement (0% APR) on any in-market plan with data and voice included. TELUS Easy PaymentⓇ balance will be repaid over a 24 month period via equal monthly payments. Payment of any outstanding TELUS Easy PaymentⓇ balance, subject to applicable adjustments, is due upon termination, or account transfer. Applicable taxes are calculated based on the total no term price less any device discounts and must be paid in full at the time of purchase. In order to access TELUS or Koodo postpaid mobility services, each line requires a compatible TELUS Mobility or Koodo SIM (currently $15). The type of SIM required depends on the device's specifications. All prices do not include applicable taxes and are subject to change without notice.
6. Offer subject to change without notice. Includes (1) $100 MSRP discount on the iPhone iPhone 15 Pro 128 or 256 GB Very Good grade certified pre-owned phone, (2) a one-time $50 bill credit, inclusive of tax, provided that the customer meets eligibility requirements. Customers must activate a line with Koodo or TELUS at a Mobile Klinik store. (3) Offer also inclusive of a $50 bonus-trade in top-up. Trade-in value determined at the time the eligible device is brought into store, at Mobile Klinik’s sole discretion, and is given to the customer at the time of the transaction, and may not be used at a later time. While quantities last. Offer not redeemable for cash or a cash equivalent. In order to access TELUS or Koodo postpaid mobility services, each line requires a compatible TELUS Mobility or Koodo SIM (currently $15). The type of SIM required depends on the device's specifications. All prices do not include applicable taxes and are subject to change without notice.
7. Offer subject to change without notice. Includes (1) $100 MSRP discount on the Samsung Galaxy S24 Ultra 256 GB Good grade certified pre-owned phone, (2) a one-time $50 bill credit, inclusive of tax, provided that the customer meets eligibility requirements. Customers must activate a line with Koodo or TELUS at a Mobile Klinik store. (3) Offer also inclusive of a $50 bonus-trade in top-up. Trade-in value determined at the time the eligible device is brought into store, at Mobile Klinik’s sole discretion, and is given to the customer at the time of the transaction, and may not be used at a later time. While quantities last. Offer not redeemable for cash or a cash equivalent. In order to access TELUS or Koodo postpaid mobility services, each line requires a compatible TELUS Mobility or Koodo SIM (currently $15). The type of SIM required depends on the device's specifications. All prices do not include applicable taxes and are subject to change without notice.
8. Offer subject to change without notice. Includes (1) $50 MSRP discount on the Samsung Galaxy S24 128 or 256 GB Good grade certified pre-owned phone, (2) a one-time $50 bill credit, inclusive of tax, provided that the customer meets eligibility requirements. Customers must activate a line with Koodo or TELUS at a Mobile Klinik store. (3) Offer also inclusive of a $50 bonus-trade in top-up. Trade-in value determined at the time the eligible device is brought into store, at Mobile Klinik’s sole discretion, and is given to the customer at the time of the transaction, and may not be used at a later time. While quantities last. Offer not redeemable for cash or a cash equivalent. In order to access TELUS or Koodo postpaid mobility services, each line requires a compatible TELUS Mobility or Koodo SIM (currently $15). The type of SIM required depends on the device's specifications. All prices do not include applicable taxes and are subject to change without notice.
