Canadian owned and operated—shop local, support Canadian. 
Currently closed, we're open at 10:00 am!
2002 Mer-Bleue Road
Building J, Unit 12
Ottawa, Ontario K4A 0G2
CA
Hours may differ during the holiday period. Please call our store to confirm the hours!
Like-new Phones
Accessories
Device Repair
Sell A Phone
This location is a WISE Authorized Service Provider
WISE stands for Wireless Industry Service Excellence. It is the industry recognized standard
for retailers and technicians performing phone repair.
Featured Promo
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Whether you visit one of our stores or shop online, we’re dedicated to providing our customers with five-star service!
Reviews from
I had such a wonderful experience at Mobile Klinik! Jeff was incredibly friendly, professional, and knowledgeable. He took the time to answer all my questions and made me feel genuinely valued and well taken care of. The service was exceptional and truly memorable. I highly recommend Jeff and the Mobile Klinik team! u2b50ufe0fu2b50ufe0fu2b50ufe0fu2b50ufe0fu2b50ufe0f
Excellent experience! Very professional service, fixed my zflip7. Excellent customer service and fantastic job servicing my phone. Definitely recommend. Lahiri was very pleasant and even offered stay past store closing so I could have my phone back on the same day I dropped it off.nnJust wanted to add an update on another excellent experience at the Orleans store. Brought in a tablet with a clogged charging port which was expertly cleaned and now the tablet is charging perfectly again. I highly recommend this store!
Reply by owner: Thank you so much for the kind words, Karen! We are happy to hear that Lahiri provided such dedicated service and was able to get your Z Flip7 back to you the same day.rnrnMobile Klinik Orleans
Came in with issues with my charging port and walked out in 5 minutes with it fixed. Outstanding service!
Excellent and very friendly service!
Reply by owner: Thanks for taking the time to leave us 5 stars, Thomas! Friendly, top-notch service is what we strive for with every customer. We truly appreciate your support of our Orleans shop and look forward to helping you again down the road!nnMobile Klinik Orleans
Vassal @ Mobil Kilink was such wonderful help! He assisted me in getting a new phone after my phone broke and would have been too expensive to fix. Set me up with all new things needed and I am very satisfied and happy with their service! Highly recommended !
Reply by owner: Thank you for the wonderful review, Lisa! Deciding to switch to a new phone when a repair isn't cost-effective can be a tough call, so we're thrilled Vatsal was there to make the transition smooth and get you completely set up with everything you needed. Enjoy your new device, and thanks for the high recommendation!nnMobile Klinik Orleans
We've got you covered! Visit our online store to explore our full range of devices from the comfort of your home. All devices are backed by our Mobile Klinik warranty and over 150 stores, coast-to-coast, to support your online purchase.
Shop nowThey may be smart, but they’re certainly not invincible! When your smartphone suddenly slips from your fingers or leaves you disconnected when you need it the most, let our experts in Orléans step in to help.
Whether we like to admit it or not, smart devices have become a crucial part of both our personal and professional lives. So, when they get damaged, it’s a big deal. That’s why we offer immediate, on-the-spot diagnosis and repairs. If you’re experiencing an issue with your phone or tablet, drop into our store to speak with our team. They’ll inspect and diagnose the device for free, provide you with a quote for the repairs, and then get started right away. It doesn’t matter if it’s an issue with the battery, hardware, or something internal with the software – if there’s a solution, our tech team will find it.
Best of all, there’s no appointment required. Just drop in whenever it is most convenient for you. Most standard problems can be fixed in an hour or less, while you wait. So, you can have your phone back in hand and working properly before ‘panic mode’ has time to set in.
We offer repairs on a wide range of major brands to service all of our customers’ needs. Whether you have an iPhone, Samsung, Blackberry, HTC, Huawei, Google, LG, or Motorola, we have you covered with all the necessary tools to tackle your preferred brand of choice.
Here at Mobile Klinik, we are your one-stop-shop for all of your tablet and smartphone-related needs, including optimizing your device. When you need something other than repairs, come visit us as we can perform diagnostic services, data backup, software updates, and data protection. We also sell a variety of handy accessories – from Bluetooth headphones to screen protectors to cables, and more. If you want to replace or update your phone but don’t want to spend a small fortune doing so, browse through our selection of certified, pre-owned devices that have been fully restored by our expert technicians.
Apple and iPhone are trademarks of Apple Inc., registered in the U.S. and other countries and regions.
Samsung is a registered trademark of Samsung Electronics Co., Ltd.
1. Requires activation of a TELUS or Koodo rate plan. For an eligible activation, Mobile Klinik will provide customer with a $200 credit towards a repair. Activation and repair/replacement must be completed in the same transaction. Not stackable with another activation promo. Not applicable to Apple OEM screen replacement. For iPhone and iPad digitizer/screen replacement single or combo bundle over $200, customers will pay for the difference. In order to access TELUS or Koodo postpaid mobility services, each line requires a compatible TELUS Mobility or Koodo SIM (currently $15). The type of SIM required depends on the device's specifications. All prices do not include applicable taxes and are subject to change without notice.
2. Offer and regular pricing subject to change without notice and available in store-only at participating locations. Available to new Koodo or TELUS post-paid mobility customers purchasing select certified pre-owned phones from Mobile Klinik, including, but not limited to: iPhone 15 128 or 256 GB and iPhone 15 Plus 128 GB or 256 GB in Good condition with the Koodo Happy Tab or TELUS Easy Payment, when activating an eligible mobility plan. Cannot be combined with other promotions. Subject to approved credit. If you cancel your service or if Koodo terminates the Agreement in accordance with the Service Terms, any Tab balance plus the Tab Bonus balance becomes due and payable. The remaining Tab balance and Tab Bonus balance will be calculated based on an equal monthly reduction over a 24-month period. Requires Koodo voice and data plan. Taxes (including provincial or municipal 911 fees, if applicable) and pay-per-use charges (including long distance and roaming) are extra. Offer cannot be combined with any other promotions or promo codes. Subject to approved credit with a 24-month TELUS Easy PaymentⓇ agreement (0% APR) on any in-market plan with data and voice included. TELUS Easy PaymentⓇ balance will be repaid over a 24 month period via equal monthly payments. Payment of any outstanding TELUS Easy PaymentⓇ balance, subject to applicable adjustments, is due upon termination, or account transfer. Applicable taxes are calculated based on the total no term price less any device discounts and must be paid in full at the time of purchase.
3. Excluding Apple OEM battery repair. Not stackable with other repair or activation offer
4. Offer and regular pricing subject to change without notice and available in store-only at participating locations. Available to new Koodo or TELUS post-paid mobility customers purchasing select certified pre-owned phones from Mobile Klinik, including, but not limited to: Samsung Galaxy S24 128 or 256 GB in Good condition only with the Koodo Happy Tab or TELUS Easy Payment, when activating an eligible mobility plan. Cannot be combined with other promotions. Subject to approved credit. If you cancel your service or if Koodo terminates the Agreement in accordance with the Service Terms, any Tab balance plus the Tab Bonus balance becomes due and payable. The remaining Tab balance and Tab Bonus balance will be calculated based on an equal monthly reduction over a 24-month period. Requires Koodo voice and data plan. Taxes (including provincial or municipal 911 fees, if applicable) and pay-per-use charges (including long distance and roaming) are extra. Offer cannot be combined with any other promotions or promo codes. Subject to approved credit with a 24-month TELUS Easy PaymentⓇ agreement (0% APR) on any in-market plan with data and voice included. TELUS Easy PaymentⓇ balance will be repaid over a 24 month period via equal monthly payments. Payment of any outstanding TELUS Easy PaymentⓇ balance, subject to applicable adjustments, is due upon termination, or account transfer. Applicable taxes are calculated based on the total no term price less any device discounts and must be paid in full at the time of purchase. In order to access TELUS or Koodo postpaid mobility services, each line requires a compatible TELUS Mobility or Koodo SIM (currently $15). The type of SIM required depends on the device's specifications. All prices do not include applicable taxes and are subject to change without notice.
5. Offer and regular pricing subject to change without notice and available in store-only at participating locations. Available to new Koodo or TELUS post-paid mobility customers purchasing select certified pre-owned phones from Mobile Klinik, including, but not limited to: Samsung Galaxy S24 Ultra 256 GB Good condition only with the Koodo Happy Tab or TELUS Easy Payment, when activating an eligible mobility plan. Cannot be combined with other promotions. Subject to approved credit. If you cancel your service or if Koodo terminates the Agreement in accordance with the Service Terms, any Tab balance plus the Tab Bonus balance becomes due and payable. The remaining Tab balance and Tab Bonus balance will be calculated based on an equal monthly reduction over a 24-month period. Requires Koodo voice and data plan. Taxes (including provincial or municipal 911 fees, if applicable) and pay-per-use charges (including long distance and roaming) are extra. Offer cannot be combined with any other promotions or promo codes. Subject to approved credit with a 24-month TELUS Easy PaymentⓇ agreement (0% APR) on any in-market plan with data and voice included. TELUS Easy PaymentⓇ balance will be repaid over a 24 month period via equal monthly payments. Payment of any outstanding TELUS Easy PaymentⓇ balance, subject to applicable adjustments, is due upon termination, or account transfer. Applicable taxes are calculated based on the total no term price less any device discounts and must be paid in full at the time of purchase. In order to access TELUS or Koodo postpaid mobility services, each line requires a compatible TELUS Mobility or Koodo SIM (currently $15). The type of SIM required depends on the device's specifications. All prices do not include applicable taxes and are subject to change without notice.
6. Offer subject to change without notice. Includes (1) $100 MSRP discount on the iPhone iPhone 15 Pro 128 or 256 GB Very Good grade certified pre-owned phone, (2) a one-time $50 bill credit, inclusive of tax, provided that the customer meets eligibility requirements. Customers must activate a line with Koodo or TELUS at a Mobile Klinik store. (3) Offer also inclusive of a $50 bonus-trade in top-up. Trade-in value determined at the time the eligible device is brought into store, at Mobile Klinik’s sole discretion, and is given to the customer at the time of the transaction, and may not be used at a later time. While quantities last. Offer not redeemable for cash or a cash equivalent. In order to access TELUS or Koodo postpaid mobility services, each line requires a compatible TELUS Mobility or Koodo SIM (currently $15). The type of SIM required depends on the device's specifications. All prices do not include applicable taxes and are subject to change without notice.
7. Offer subject to change without notice. Includes (1) $100 MSRP discount on the Samsung Galaxy S24 Ultra 256 GB Good grade certified pre-owned phone, (2) a one-time $50 bill credit, inclusive of tax, provided that the customer meets eligibility requirements. Customers must activate a line with Koodo or TELUS at a Mobile Klinik store. (3) Offer also inclusive of a $50 bonus-trade in top-up. Trade-in value determined at the time the eligible device is brought into store, at Mobile Klinik’s sole discretion, and is given to the customer at the time of the transaction, and may not be used at a later time. While quantities last. Offer not redeemable for cash or a cash equivalent. In order to access TELUS or Koodo postpaid mobility services, each line requires a compatible TELUS Mobility or Koodo SIM (currently $15). The type of SIM required depends on the device's specifications. All prices do not include applicable taxes and are subject to change without notice.
8. Offer subject to change without notice. Includes (1) $50 MSRP discount on the Samsung Galaxy S24 128 or 256 GB Good grade certified pre-owned phone, (2) a one-time $50 bill credit, inclusive of tax, provided that the customer meets eligibility requirements. Customers must activate a line with Koodo or TELUS at a Mobile Klinik store. (3) Offer also inclusive of a $50 bonus-trade in top-up. Trade-in value determined at the time the eligible device is brought into store, at Mobile Klinik’s sole discretion, and is given to the customer at the time of the transaction, and may not be used at a later time. While quantities last. Offer not redeemable for cash or a cash equivalent. In order to access TELUS or Koodo postpaid mobility services, each line requires a compatible TELUS Mobility or Koodo SIM (currently $15). The type of SIM required depends on the device's specifications. All prices do not include applicable taxes and are subject to change without notice.
We hold ourselves to the highest global standards. Our Refurbishment Centre (located in Mississauga, ON) is ISO and R2v3 certified for sustainable processing, while our individual locations maintain WISE certification for industry-leading retail repair excellence.
