Cell Phone Repair Victoria, BC | Mobile Klinik

iPhone Upgrade event on now. Learn More.

Trade in an older iPhone and receive up to $200 when you upgrade to a new iPhone and activate*. Learn More.

This location is closed, but come visit our Hillside Shopping Centre location at 1644 Hillside Ave #21, Victoria BC, V8T 2C5 only 5 km away! For more options, go to our Store Locator.

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Formerly a ubreakifix location

Mobile Klinik Douglas Street Victoria

Authorized
Franchise Location

1008 Douglas St,
Victoria BC, V8W 1C9

Get a Quote Book an appointment
DouglasStreet@mobileklinikfranchise.ca
250-254-4349

Store Hours

Hours may differ during the holiday period. Please call our store to confirm the hours!

Monday 10:00 am – 7:00 pm
Tuesday 10:00 am – 7:00 pm
Wednesday 10:00 am – 7:00 pm
Thursday 10:00 am – 7:00 pm
Friday 10:00 am – 7:00 pm
Saturday 10:00 am – 7:00 pm
Sunday 12:00 pm – 5:00 pm

Still qualify for your 1 year warranty? This location is authorized for in-warranty repairs.

  • In-Warranty Google Repairs Authorization Icon

Check out other stores nearby

wrench icon 5 km away

Hillside Shopping Centre

1644 Hillside Ave #21,
Victoria, BC V8T 2C5


1-236-478-8680
Hillside@mobileklinik.ca
Learn More Book an appointment

Hours

Monday 10:00 am – 6:00 pm
Tuesday 10:00 am – 6:00 pm
Wednesday 10:00 am – 9:00 pm
Thursday 10:00 am – 9:00 pm
Friday 10:00 am – 9:00 pm
Saturday 10:00 am – 6:00 pm
Sunday 11:00 am – 5:00 pm

Need to get connected? We can help you get started with one of these carrier partners at this location:

Telus Logo Koodo Logo Public Mobile Logo

What can we fix for you?

iphone

iPhone Repair

Diagnosing issues and fixing them is our forte, meaning we make iPhone repair easy.
samsung phone

Samsung Repair

From a cracked screen to a dead battery, we’ve got you covered for all your Samsung device repairs.
Google phone

Google Repair

Pixel problems? We can solve them with our Google repair service.
iPad

iPad Repair

Trust our iPad repair technicians to keep your device functioning at its best.
Android tablet

Tablet Repair

In need of a tablet repair? Our technicians will get your device fixed in no time.
Android

Cell Phone Repair

With high-quality parts and expert staff, any cell phone repair is possible at Mobile Klinik.
X Box and controller

Game Console Repair

If you're looking for a game console repair for your broken Xbox or Playstation, look no further.
Generic Laptop

Computer Repairs

Our computer repair is safe, quick and the lowest price around so you can get back on track.

Get big savings this semester with Mobile Klinik

Make smart decisions this school year, starting with savings on the latest accessories, certified pre-owned phones, repairs and more.

up to $200 Bonus

In-store exclusive

Trade in, activate and save!

Trade in your Apple device and get an extra $200 credit on top of its value when you upgrade to a newer model & activate an eligible plan. 1

Learn More Book an appointment

Save up to $180

Iphone 14 and samsung s22 ultra

In-store exclusive

Save up to $180 on select certified pre-owned phones.

For a limited time save up to $180 on select certified pre-owned phones including the iPhone 14 and Samsung S22 Ultra, when you activate on an eligible plan. That’s an $80 price reduction on the phone plus a $100 activation credit.2

Learn More Book an appointment

Free

Cleaning phone with cloth

In-store exclusive

Free phone check-up.

Freshen up your phone for Fall. Get a free phone check-up in-store today 3. In less than 5 mins our experts will perform:

  • battery health assessment
  • screen test
  • screen cleaning
Learn More Book an appointment

$0 battery replacement

Phone with low battery

In-store exclusive

Get a battery replacement for $0.

Battery running low? For a limited time get select battery replacements for $0, when you activate on an eligible plan. 4

Book an appointment

50% off

New Protection Bundle July

In-store exclusive

Activate on an eligible plan and get 50% off Protection + Bundles

Finance a certified pre-owned phone, or activate on an eligible plan and get 50% off select Protection+ Bundles 5

Book an appointment

Save up to $200

Broken Phone Screen

In-store exclusive

Repair, activate and save!

For a limited time, activate an eligible phone plan and get up to $200 towards any repair 6

Book an appointment

Brands we are proud to service

samsung
apple
google
lg
huawei
blackberry
motorola

What Our Customers Are Saying

5 stars

Rated 4.8/5 based on 523+ reviews.
Read our reviews on Google

Get Quick and Reliable Repairs from Professionals You Can Trust

They may be smart, but they’re certainly not invincible! When your smartphone suddenly slips from your fingers or leaves you disconnected when you need it the most, let our experts in Victoria step in to help.

Whether we like to admit it or not, smart devices have become a crucial part of both our personal and professional lives. So, when they get damaged, it’s a big deal. That’s why we offer immediate, on-the-spot diagnosis and repairs. If you’re experiencing an issue with your phone or tablet, drop into our store to speak with our team. They’ll inspect and diagnose the device for free, provide you with a quote for the repairs, and then get started right away. It doesn’t matter if it’s an issue with the battery, hardware, or something internal with the software – if there’s a solution, our tech team will find it.

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Best of all, there’s no appointment required. Just drop in whenever it is most convenient for you. Most standard problems can be fixed in an hour or less, while you wait. So, you can have your phone back in hand and working properly before ‘panic mode’ has time to set in.

We offer repairs on a wide range of major brands to service all of our customers’ needs. Whether you have an iPhone, Samsung, Blackberry, HTC, Huawei, Google, LG, or Motorola, we have you covered with all the necessary tools to tackle your preferred brand of choice.

Did You Know We Also Sell Accessories and Certified Pre-Owned Devices?

Here at Mobile Klinik, we are your one-stop-shop for all of your tablet and smartphone-related needs, including optimizing your device. When you need something other than repairs, come visit us as we can perform diagnostic services, data backup, software updates, and data protection. We also sell a variety of handy accessories – from Bluetooth headphones to screen protectors to cables, and more. If you want to replace or update your phone but don’t want to spend a small fortune doing so, browse through our selection of certified, pre-owned devices that have been fully restored by our expert technicians.

photo of a mobile klinik store front

*Activation must be on a two-year TELUS Easy Payment or Koodo Tab Plus termn. Repair must occur in the same transaction as the activation. Available at participating locations. Offer is stackable with other in market offers except the Apple $0 phone screen replacement offer.

1. $200 based (1) $100 given to customer who trades in any iPhone and purchases a certified pre-owned phone with a value worth $699 or higher to receive top-up and only provided per activation not per trade in device. Mobile Klinik accepts any smartphone or tablet, including all iPhone, iPads, LG, Google, Huawei & Samsung devices. Trade in-value is given to the customer at the time of the transaction in the form of a preloaded Visa gift card. If a device is not deemed acceptable for purchase Mobile Klinik can take the device and properly wipe and recycle it for the customer. (2) when a customer activates on an TELUS or Koodo rate plan of $44/ month and up they receive a $100 one time activation credit.

2. Price drop based on 1. a certified pre-owned iPhone 14 128 GB Like-New condition current price of $799 as of Oct 9 vs the previous price of $879, plus $100 activation credit and 2. a certified pre-owned Samsung S22 Ultra 128 GB Like-New condition current price of $719 as of Oct 9 vs the previois price of $799, plus $100 activation credit. Activation must be on a two-year TELUS or Koodo plan.

3. In-person phone check-up includes a battery health check, charging, microphone speaker, sensor and screen tests. At participating Mobile Klinik stores only. If any repairs are recommended after the in-store inspection and diagnosis, a store representative will review the cost with you and obtain your consent before proceeding with the repair.

4. Activation with BYOD or on a two-year TELUS or Koodo plan. Excluding Apple OEM battery repair. Stackable w/ $50 or $100 BYOD/BYOP rep+act .Not combinable with additional $100 off rep+act. $40 savings based on $129 battery replacement cost.

5. While quantities last. Availble in-store only. Offer available with the purchase and finance of a CPO device, or activation on a two-year TELUS or Koodo plan. - the two-year plan can be any data plan.On selected Mobile Klinik Protection+ Bundles and retail price at $79.99 and $99.99 only. Upper price to be $120.

6. $200 based on (1) $100 one time activation credit with BYOD or on a two-year TELUS or Koodo plan of $44/month and above and (2) $100 repair credit. . Available at participating locations. Offer is stackable with other in market offers except the Apple $0 phone screen replacement offer.