Broken phone? Don’t worry, we’ll be right there!
With our mobile repair service, a technician will come to you and fix your broken device on the spot.
How it works
Get a quote & confirm availability
We encourage customers to get a quote prior to booking their appointment. You can request a quote by chatting with us or clicking here. Enter your address above to see if our Onsite Repair Units are available in your area.
Request an appointment
Select your preferred date and time and provide us a few details about your request including your device details and the issue you are having.
We’ll confirm your appointment
Your technician will confirm your appointment on the morning of, prior to visiting your location.
We come to you
Our technician will visit your location in our Onsite Repair Unit to complete your repair. The same white glove, lifetime-warranty experience you’ve come to expect from Mobile Klinik, now at your door.
Life’s busy. Devices break.
Don’t worry, we will come to you.
Frequently asked questions
Much like in our stores, most repairs take about an hour.
Yes, we require that you make an appointment for our Onsite Repair Unit to visit your premises to complete your repair.
Yes, our Onsite Repair service is subject to a non-refundable Onsite repair charge of $30. However, the cost of the repair is identical to what is charged in a store.
Our diagnosis and quote is free. Unfortunately, the $30 convenience fee is still applicable as our Onsite Repair Unit did have to visit your location.
Unfortunately, our Onsite Repair Unit will not have any Certified Pre-Owned devices available. If there is a specific accessory, you’d like us to bring with us, please let your customer agent know when they confirm your appointment.
Most repairs we can complete in our stores are able to be completed in our Onsite Repair Unit. Unfortunately, the Onsite Repair Unit does not service OEM in-warranty repairs or device protection plans through your carrier, retailer, or device manufacturer.
Mobile Klinik takes the safety of our customers and technicians very seriously. Our technicians will arrive wearing a mask and utilize gloves while completing your repair. They will not enter your residence – they will provide you a sleeve to put your device in and take the device back to the Onsite Repair Unit to complete your repair. Your device is sanitized prior to, and after repair and is returned to you in a new protective sleeve.
No problem! We ask that you provide us 24 hours’ notice to reschedule or cancel your appointment. In some instances, we may be able to adjust your appointment to a new location if that suits your needs, however, this will be at Mobile Klinik’s discretion based on appointments scheduled prior to and after your scheduled appointment.
If you do not provide 24 hours’ notice or are not at the agreed upon location, you will still be responsible for the $30 convenience fee.
Sorry! This service isn't available in your area
But don't worry, we have other repair options that might work for you.
We have repair vehicles in your area. We need a little more information before we can proceed.
Great news! We’ll be offering our Onsite Repair Units in your area very soon! In the meantime, here are some other great options to fix your device quick!