Canadian owned and operated—shop local, support Canadian. 
Come in, we're open until 6:30 pm!
1470 Harvey Avenuen10
Kelowna, British Columbia V1Y 9K8
CA
Hours may differ during the holiday period. Please call our store to confirm the hours!
Like-new Phones
Accessories
Device Repair
Sell A Phone
This location is a WISE Authorized Service Provider
WISE stands for Wireless Industry Service Excellence. It is the industry recognized standard
for retailers and technicians performing phone repair.
Featured Promo
Repair
Phones
Repair
Phones
Phones
Phones
Phones
Phones
Hours
Monday 10:00 am – 6:00 pm
Tuesday 10:00 am – 6:00 pm
Wednesday 10:00 am – 6:00 pm
Thursday 10:00 am – 8:00 pm
Friday 10:00 am – 8:00 pm
Saturday 10:00 am – 6:00 pm
Sunday 10:00 am – 6:00 pm
Whether you visit one of our stores or shop online, we’re dedicated to providing our customers with five-star service!
Reviews from
Excellent service, nice staff
Great job! I needed my phone repaired and they were able to do so in a timely manner.
Reply by owner: Hi Kevin! Thank you for the 5-star review! We know how important it is to stay connected, so we're thrilled our team could get your phone repaired and back in your hands so quickly. Let us know if you ever need help again!
Great service
Reply by owner: Hi Dean! Thank you so much for the 5 stars and for sharing a great picture of our team! We're thrilled to hear you enjoyed our service. Our staff always works hard to provide the best experience, and we really appreciate you taking the time to recognize them. See you next time
Stopped in for a used ipad. Had great service and will definitely will be back again for anything else I need in the future
We bought a used iPad hereu2014service and price were both great.
We've got you covered! Visit our online store to explore our full range of devices from the comfort of your home. All devices are backed by our Mobile Klinik warranty and over 150 stores, coast-to-coast, to support your online purchase.
Shop nowThey may be smart, but they’re certainly not invincible! When your smartphone suddenly slips from your fingers or leaves you disconnected when you need it the most, let our experts in Kelowna step in to help.
Whether we like to admit it or not, smart devices have become a crucial part of both our personal and professional lives. So, when they get damaged, it’s a big deal. That’s why we offer immediate, on-the-spot diagnosis and repairs. If you’re experiencing an issue with your phone or tablet, drop into our store to speak with our team. They’ll inspect and diagnose the device for free, provide you with a quote for the repairs, and then get started right away. It doesn’t matter if it’s an issue with the battery, hardware, or something internal with the software – if there’s a solution, our tech team will find it.
Best of all, there’s no appointment required. Just drop in whenever it is most convenient for you. Most standard problems can be fixed in an hour or less, while you wait. So, you can have your phone back in hand and working properly before ‘panic mode’ has time to set in.
We offer repairs on a wide range of major brands to service all of our customers’ needs. Whether you have an iPhone, Samsung, Blackberry, HTC, Huawei, Google, LG, or Motorola, we have you covered with all the necessary tools to tackle your preferred brand of choice.
Here at Mobile Klinik, we are your one-stop-shop for all of your tablet and smartphone-related needs, including optimizing your device. When you need something other than repairs, come visit us as we can perform diagnostic services, data backup, software updates, and data protection. We also sell a variety of handy accessories – from Bluetooth headphones to screen protectors to cables, and more. If you want to replace or update your phone but don’t want to spend a small fortune doing so, browse through our selection of certified, pre-owned devices that have been fully restored by our expert technicians.
Apple and iPhone are trademarks of Apple Inc., registered in the U.S. and other countries and regions.
Samsung is a registered trademark of Samsung Electronics Co., Ltd.
1. Requires activation of a TELUS or Koodo rate plan. For an eligible activation, Mobile Klinik will provide customer with a $200 credit towards a repair. Activation and repair/replacement must be completed in the same transaction. Not stackable with another activation promo. Not applicable to Apple OEM screen replacement. For iPhone and iPad digitizer/screen replacement single or combo bundle over $200, customers will pay for the difference. In order to access TELUS or Koodo postpaid mobility services, each line requires a compatible TELUS Mobility or Koodo SIM (currently $15). The type of SIM required depends on the device's specifications. All prices do not include applicable taxes and are subject to change without notice.
2. Offer and regular pricing subject to change without notice and available in store-only at participating locations. Available to new Koodo or TELUS post-paid mobility customers purchasing select certified pre-owned phones from Mobile Klinik, including, but not limited to: iPhone 15 128 or 256 GB and iPhone 15 Plus 128 GB or 256 GB in Good condition with the Koodo Happy Tab or TELUS Easy Payment, when activating an eligible mobility plan. Cannot be combined with other promotions. Subject to approved credit. If you cancel your service or if Koodo terminates the Agreement in accordance with the Service Terms, any Tab balance plus the Tab Bonus balance becomes due and payable. The remaining Tab balance and Tab Bonus balance will be calculated based on an equal monthly reduction over a 24-month period. Requires Koodo voice and data plan. Taxes (including provincial or municipal 911 fees, if applicable) and pay-per-use charges (including long distance and roaming) are extra. Offer cannot be combined with any other promotions or promo codes. Subject to approved credit with a 24-month TELUS Easy PaymentⓇ agreement (0% APR) on any in-market plan with data and voice included. TELUS Easy PaymentⓇ balance will be repaid over a 24 month period via equal monthly payments. Payment of any outstanding TELUS Easy PaymentⓇ balance, subject to applicable adjustments, is due upon termination, or account transfer. Applicable taxes are calculated based on the total no term price less any device discounts and must be paid in full at the time of purchase.
3. Excluding Apple OEM battery repair. Not stackable with other repair or activation offer
4. Offer and regular pricing subject to change without notice and available in store-only at participating locations. Available to new Koodo or TELUS post-paid mobility customers purchasing select certified pre-owned phones from Mobile Klinik, including, but not limited to: Samsung Galaxy S24 128 or 256 GB in Good condition only with the Koodo Happy Tab or TELUS Easy Payment, when activating an eligible mobility plan. Cannot be combined with other promotions. Subject to approved credit. If you cancel your service or if Koodo terminates the Agreement in accordance with the Service Terms, any Tab balance plus the Tab Bonus balance becomes due and payable. The remaining Tab balance and Tab Bonus balance will be calculated based on an equal monthly reduction over a 24-month period. Requires Koodo voice and data plan. Taxes (including provincial or municipal 911 fees, if applicable) and pay-per-use charges (including long distance and roaming) are extra. Offer cannot be combined with any other promotions or promo codes. Subject to approved credit with a 24-month TELUS Easy PaymentⓇ agreement (0% APR) on any in-market plan with data and voice included. TELUS Easy PaymentⓇ balance will be repaid over a 24 month period via equal monthly payments. Payment of any outstanding TELUS Easy PaymentⓇ balance, subject to applicable adjustments, is due upon termination, or account transfer. Applicable taxes are calculated based on the total no term price less any device discounts and must be paid in full at the time of purchase. In order to access TELUS or Koodo postpaid mobility services, each line requires a compatible TELUS Mobility or Koodo SIM (currently $15). The type of SIM required depends on the device's specifications. All prices do not include applicable taxes and are subject to change without notice.
5. Offer and regular pricing subject to change without notice and available in store-only at participating locations. Available to new Koodo or TELUS post-paid mobility customers purchasing select certified pre-owned phones from Mobile Klinik, including, but not limited to: Samsung Galaxy S24 Ultra 256 GB Good condition only with the Koodo Happy Tab or TELUS Easy Payment, when activating an eligible mobility plan. Cannot be combined with other promotions. Subject to approved credit. If you cancel your service or if Koodo terminates the Agreement in accordance with the Service Terms, any Tab balance plus the Tab Bonus balance becomes due and payable. The remaining Tab balance and Tab Bonus balance will be calculated based on an equal monthly reduction over a 24-month period. Requires Koodo voice and data plan. Taxes (including provincial or municipal 911 fees, if applicable) and pay-per-use charges (including long distance and roaming) are extra. Offer cannot be combined with any other promotions or promo codes. Subject to approved credit with a 24-month TELUS Easy PaymentⓇ agreement (0% APR) on any in-market plan with data and voice included. TELUS Easy PaymentⓇ balance will be repaid over a 24 month period via equal monthly payments. Payment of any outstanding TELUS Easy PaymentⓇ balance, subject to applicable adjustments, is due upon termination, or account transfer. Applicable taxes are calculated based on the total no term price less any device discounts and must be paid in full at the time of purchase. In order to access TELUS or Koodo postpaid mobility services, each line requires a compatible TELUS Mobility or Koodo SIM (currently $15). The type of SIM required depends on the device's specifications. All prices do not include applicable taxes and are subject to change without notice.
6. Offer subject to change without notice. Includes (1) $100 MSRP discount on the iPhone iPhone 15 Pro 128 or 256 GB Very Good grade certified pre-owned phone, (2) a one-time $50 bill credit, inclusive of tax, provided that the customer meets eligibility requirements. Customers must activate a line with Koodo or TELUS at a Mobile Klinik store. (3) Offer also inclusive of a $50 bonus-trade in top-up. Trade-in value determined at the time the eligible device is brought into store, at Mobile Klinik’s sole discretion, and is given to the customer at the time of the transaction, and may not be used at a later time. While quantities last. Offer not redeemable for cash or a cash equivalent. In order to access TELUS or Koodo postpaid mobility services, each line requires a compatible TELUS Mobility or Koodo SIM (currently $15). The type of SIM required depends on the device's specifications. All prices do not include applicable taxes and are subject to change without notice.
7. Offer subject to change without notice. Includes (1) $100 MSRP discount on the Samsung Galaxy S24 Ultra 256 GB Good grade certified pre-owned phone, (2) a one-time $50 bill credit, inclusive of tax, provided that the customer meets eligibility requirements. Customers must activate a line with Koodo or TELUS at a Mobile Klinik store. (3) Offer also inclusive of a $50 bonus-trade in top-up. Trade-in value determined at the time the eligible device is brought into store, at Mobile Klinik’s sole discretion, and is given to the customer at the time of the transaction, and may not be used at a later time. While quantities last. Offer not redeemable for cash or a cash equivalent. In order to access TELUS or Koodo postpaid mobility services, each line requires a compatible TELUS Mobility or Koodo SIM (currently $15). The type of SIM required depends on the device's specifications. All prices do not include applicable taxes and are subject to change without notice.
8. Offer subject to change without notice. Includes (1) $50 MSRP discount on the Samsung Galaxy S24 128 or 256 GB Good grade certified pre-owned phone, (2) a one-time $50 bill credit, inclusive of tax, provided that the customer meets eligibility requirements. Customers must activate a line with Koodo or TELUS at a Mobile Klinik store. (3) Offer also inclusive of a $50 bonus-trade in top-up. Trade-in value determined at the time the eligible device is brought into store, at Mobile Klinik’s sole discretion, and is given to the customer at the time of the transaction, and may not be used at a later time. While quantities last. Offer not redeemable for cash or a cash equivalent. In order to access TELUS or Koodo postpaid mobility services, each line requires a compatible TELUS Mobility or Koodo SIM (currently $15). The type of SIM required depends on the device's specifications. All prices do not include applicable taxes and are subject to change without notice.
We hold ourselves to the highest global standards. Our Refurbishment Centre (located in Mississauga, ON) is ISO and R2v3 certified for sustainable processing, while our individual locations maintain WISE certification for industry-leading retail repair excellence.
