Featured Promo
Repair
Get a $0 Phone Repair
Cracked screen? Sweaty phone drop? We’ve got your back this summer. Get a $0 phone repair, when you activate on an eligible phone plan. $15 SIM purchase may be required .1
Location Information
Available at this location
Like-new Phones
Accessories
Device Repair
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Need to get connected? We can help you get started with one of these carrier partners at this location:
What can we fix for you?
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Hours
Monday 9:00 am – 9:00 pm
Tuesday 9:00 am – 9:00 pm
Wednesday 9:00 am – 9:00 pm
Thursday 9:00 am – 9:00 pm
Friday 9:00 am – 9:00 pm
Saturday 9:00 am – 9:00 pm
Sunday 10:00 am – 6:00 pm
Hours
Monday 10:00 am – 7:00 pm
Tuesday 10:00 am – 7:00 pm
Wednesday 10:00 am – 7:00 pm
Thursday 10:00 am – 7:00 pm
Friday 10:00 am – 7:00 pm
Saturday 10:00 am – 5:00 pm
Sunday 12:00 pm – 5:00 pm
Looking for savings? Smart move.
Shop exclusive deals on certified pre-owned phones, accessories, and repairs.
Phones
Certified pre-owned iPhone 15/15 Plus as low as $12/mo
Get a certified pre-owned iPhone 15/15 Plus for as low as $12/mo, when you activate on an eligible phone plan. $15 SIM purchase may be required.2
Repair
Get a $0 Screen Repair
Summer looks better through a crystal-clear screen. Get a $0 screen repair, when you activate on an eligible phone plan. $15 SIM purchase may be required.3
Phones
Certified pre-owned Samsung S24 for as low as $9/mo
Get a certified pre-owned Samsung S24 for as low as $9/mo, when you activate on an eligible phone plan. $15 SIM purchase may be required.4
Phones
Certified pre-owned Samsung S24 Ultra as low as $23/mo
Get a certified pre-owned Samsung S24 Ultra for as low as $23/mo, when you activate on an eligible phone plan. $15 SIM purchase may be required.5
Phones
Certified pre-owned iPhone 15/15 Plus as low as $419 $619
Get a certified pre-owned iPhone 15/15 Plus for as low as $419 $619, when you activate on an eligible phone plan and trade-in an older device. $15 SIM purchase may be required.6
Phones
Certified pre-owned Samsung S24 Ultra as low as $449 $649
Get a certified pre-owned Samsung S24 Ultra for as low as $449 $649, when you activate on an eligible phone plan and trade-in an older device. $15 SIM purchase may be required. 7
Phones
Certified pre-owned Samsung S24 as low as $309 $459
Get a certified pre-owned Samsung S24 for as low as $309 $459, when you activate on an eligible phone plan and trade-in an older device. $15 SIM purchase may be required.8
Brands we are proud to service.
Trusted by Canadians
across the country.
Whether you visit one of our stores or shop online, we’re dedicated to providing our customers with five-star service!
Reviews from
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Thank you so much!
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GREAT SERVICE
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My phone was submerged in deep water for over an hour, I needed to replace it however getting the data off my old phone proved to be a challenge. Moe helped me out and persevered through the various issues to transfer the data from my old phone to my new one. I am very grateful for the effort Moe put into helping with this. Thank you Moe!
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Thank you so much for taking the time to provide advice over the phone on how to resolve the desktop boot issue without any charges. We truly appreciate your support and assistance.
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Moe was extremely helpful and selfless. I needed help with a couple of phones and he went out of his way to help me without asking for anything back. I am forever Grateful.nThank you again.
Can’t make it into a store?
We've got you covered! Visit our online store to explore our full range of devices from the comfort of your home. All devices are backed by our Mobile Klinik warranty and over 150 stores, coast-to-coast, to support your online purchase.
Shop nowGet Quick and Reliable Repairs from Professionals You Can Trust
They may be smart, but they’re certainly not invincible! When your smartphone suddenly slips from your fingers or leaves you disconnected when you need it the most, let our experts in Ottawa step in to help.
Whether we like to admit it or not, smart devices have become a crucial part of both our personal and professional lives. So, when they get damaged, it’s a big deal. That’s why we offer immediate, on-the-spot diagnosis and repairs. If you’re experiencing an issue with your phone or tablet, drop into our store to speak with our team. They’ll inspect and diagnose the device for free, provide you with a quote for the repairs, and then get started right away. It doesn’t matter if it’s an issue with the battery, hardware, or something internal with the software – if there’s a solution, our tech team will find it.
Best of all, there’s no appointment required. Just drop in whenever it is most convenient for you. Most standard problems can be fixed in the same day*, while you wait. So, you can have your phone back in hand and working properly before ‘panic mode’ has time to set in.
We offer repairs on a wide range of major brands to service all of our customers’ needs. Whether you have an iPhone, Samsung, Blackberry, HTC, Huawei, Google, LG, or Motorola, we have you covered with all the necessary tools to tackle your preferred brand of choice.
Did You Know We Also Sell Accessories and Certified Pre-Owned Devices?
Here at Mobile Klinik, we are your one-stop-shop for all of your tablet and smartphone-related needs, including optimizing your device. When you need something other than repairs, come visit us as we can perform diagnostic services, data backup, software updates, and data protection. We also sell a variety of handy accessories – from Bluetooth headphones to screen protectors to cables, and more. If you want to replace or update your phone but don’t want to spend a small fortune doing so, browse through our selection of certified, pre-owned devices that have been fully restored by our expert technicians.
ViewHide terms and conditions
Apple and iPhone are trademarks of Apple Inc., registered in the U.S. and other countries and regions.
Samsung is a registered trademark of Samsung Electronics Co., Ltd.
1. Requires activation of a TELUS or Koodo rate plan. For an eligible activation, Mobile Klinik will provide customer with a $200 credit towards a repair. Activation and repair/replacement must be completed in the same transaction. Not stackable with another activation promo. Not applicable to Apple OEM screen replacement. For iPhone and iPad digitizer/screen replacement single or combo bundle over $200, customers will pay for the difference. In order to access TELUS or Koodo postpaid mobility services, each line requires a compatible TELUS Mobility or Koodo SIM (currently $15). The type of SIM required depends on the device's specifications. All prices do not include applicable taxes and are subject to change without notice.
2. Offer and regular pricing subject to change without notice and available in store-only at participating locations. Available to new Koodo or TELUS post-paid mobility customers purchasing select certified pre-owned phones from Mobile Klinik, including, but not limited to: iPhone 15 128 or 256 GB and iPhone 15 Plus 128 GB or 256 GB in Good condition with the Koodo Happy Tab or TELUS Easy Payment, when activating an eligible mobility plan. Cannot be combined with other promotions. Subject to approved credit. If you cancel your service or if Koodo terminates the Agreement in accordance with the Service Terms, any Tab balance plus the Tab Bonus balance becomes due and payable. The remaining Tab balance and Tab Bonus balance will be calculated based on an equal monthly reduction over a 24-month period. Requires Koodo voice and data plan. Taxes (including provincial or municipal 911 fees, if applicable) and pay-per-use charges (including long distance and roaming) are extra. Offer cannot be combined with any other promotions or promo codes. Subject to approved credit with a 24-month TELUS Easy PaymentⓇ agreement (0% APR) on any in-market plan with data and voice included. TELUS Easy PaymentⓇ balance will be repaid over a 24 month period via equal monthly payments. Payment of any outstanding TELUS Easy PaymentⓇ balance, subject to applicable adjustments, is due upon termination, or account transfer. Applicable taxes are calculated based on the total no term price less any device discounts and must be paid in full at the time of purchase.
3. Requires activation of a TELUS or Koodo rate plan. For an eligible activation, Mobile Klinik will provide customer with a $200 credit towards a repair. Activation and repair/replacement must be completed in the same transaction. Not stackable with another activation promo. Not applicable to Apple OEM screen replacement. For iPhone and iPad digitizer/screen replacement single or combo bundle over $200, customers will pay for the difference. In order to access TELUS or Koodo postpaid mobility services, each line requires a compatible TELUS Mobility or Koodo SIM (currently $15). The type of SIM required depends on the device's specifications. All prices do not include applicable taxes and are subject to change without notice.
4. Offer and regular pricing subject to change without notice and available in store-only at participating locations. Available to new Koodo or TELUS post-paid mobility customers purchasing select certified pre-owned phones from Mobile Klinik, including, but not limited to: Samsung Galaxy S24 128 or 256 GB in Good condition only with the Koodo Happy Tab or TELUS Easy Payment, when activating an eligible mobility plan. Cannot be combined with other promotions. Subject to approved credit. If you cancel your service or if Koodo terminates the Agreement in accordance with the Service Terms, any Tab balance plus the Tab Bonus balance becomes due and payable. The remaining Tab balance and Tab Bonus balance will be calculated based on an equal monthly reduction over a 24-month period. Requires Koodo voice and data plan. Taxes (including provincial or municipal 911 fees, if applicable) and pay-per-use charges (including long distance and roaming) are extra. Offer cannot be combined with any other promotions or promo codes. Subject to approved credit with a 24-month TELUS Easy PaymentⓇ agreement (0% APR) on any in-market plan with data and voice included. TELUS Easy PaymentⓇ balance will be repaid over a 24 month period via equal monthly payments. Payment of any outstanding TELUS Easy PaymentⓇ balance, subject to applicable adjustments, is due upon termination, or account transfer. Applicable taxes are calculated based on the total no term price less any device discounts and must be paid in full at the time of purchase. In order to access TELUS or Koodo postpaid mobility services, each line requires a compatible TELUS Mobility or Koodo SIM (currently $15). The type of SIM required depends on the device's specifications. All prices do not include applicable taxes and are subject to change without notice.
5. Offer and regular pricing subject to change without notice and available in store-only at participating locations. Available to new Koodo or TELUS post-paid mobility customers purchasing select certified pre-owned phones from Mobile Klinik, including, but not limited to: Samsung Galaxy S24 Ultra 256 GB Good condition only with the Koodo Happy Tab or TELUS Easy Payment, when activating an eligible mobility plan. Cannot be combined with other promotions. Subject to approved credit. If you cancel your service or if Koodo terminates the Agreement in accordance with the Service Terms, any Tab balance plus the Tab Bonus balance becomes due and payable. The remaining Tab balance and Tab Bonus balance will be calculated based on an equal monthly reduction over a 24-month period. Requires Koodo voice and data plan. Taxes (including provincial or municipal 911 fees, if applicable) and pay-per-use charges (including long distance and roaming) are extra. Offer cannot be combined with any other promotions or promo codes. Subject to approved credit with a 24-month TELUS Easy PaymentⓇ agreement (0% APR) on any in-market plan with data and voice included. TELUS Easy PaymentⓇ balance will be repaid over a 24 month period via equal monthly payments. Payment of any outstanding TELUS Easy PaymentⓇ balance, subject to applicable adjustments, is due upon termination, or account transfer. Applicable taxes are calculated based on the total no term price less any device discounts and must be paid in full at the time of purchase. In order to access TELUS or Koodo postpaid mobility services, each line requires a compatible TELUS Mobility or Koodo SIM (currently $15). The type of SIM required depends on the device's specifications. All prices do not include applicable taxes and are subject to change without notice.
6. Offer subject to change without notice. Includes (1) $100 MSRP discount on the iPhone iPhone 15 Pro 128 or 256 GB Very Good grade certified pre-owned phone, (2) a one-time $50 bill credit, inclusive of tax, provided that the customer meets eligibility requirements. Customers must activate a line with Koodo or TELUS at a Mobile Klinik store. (3) Offer also inclusive of a $50 bonus-trade in top-up. Trade-in value determined at the time the eligible device is brought into store, at Mobile Klinik’s sole discretion, and is given to the customer at the time of the transaction, and may not be used at a later time. While quantities last. Offer not redeemable for cash or a cash equivalent. In order to access TELUS or Koodo postpaid mobility services, each line requires a compatible TELUS Mobility or Koodo SIM (currently $15). The type of SIM required depends on the device's specifications. All prices do not include applicable taxes and are subject to change without notice.
7. Offer subject to change without notice. Includes (1) $100 MSRP discount on the Samsung Galaxy S24 Ultra 256 GB Good grade certified pre-owned phone, (2) a one-time $50 bill credit, inclusive of tax, provided that the customer meets eligibility requirements. Customers must activate a line with Koodo or TELUS at a Mobile Klinik store. (3) Offer also inclusive of a $50 bonus-trade in top-up. Trade-in value determined at the time the eligible device is brought into store, at Mobile Klinik’s sole discretion, and is given to the customer at the time of the transaction, and may not be used at a later time. While quantities last. Offer not redeemable for cash or a cash equivalent. In order to access TELUS or Koodo postpaid mobility services, each line requires a compatible TELUS Mobility or Koodo SIM (currently $15). The type of SIM required depends on the device's specifications. All prices do not include applicable taxes and are subject to change without notice.
8. Offer subject to change without notice. Includes (1) $50 MSRP discount on the Samsung Galaxy S24 128 or 256 GB Good grade certified pre-owned phone, (2) a one-time $50 bill credit, inclusive of tax, provided that the customer meets eligibility requirements. Customers must activate a line with Koodo or TELUS at a Mobile Klinik store. (3) Offer also inclusive of a $50 bonus-trade in top-up. Trade-in value determined at the time the eligible device is brought into store, at Mobile Klinik’s sole discretion, and is given to the customer at the time of the transaction, and may not be used at a later time. While quantities last. Offer not redeemable for cash or a cash equivalent. In order to access TELUS or Koodo postpaid mobility services, each line requires a compatible TELUS Mobility or Koodo SIM (currently $15). The type of SIM required depends on the device's specifications. All prices do not include applicable taxes and are subject to change without notice.
Canada’s Most Certified Repair and Pre-Owned Device Provider
Our certifications show more than compliance—they reflect a commitment to providing high-quality, safe, and sustainable device solutions Canadians can count on.
